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Panasonic Cpc+AII/B Digital Business System Release Notes Manual

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Page 581

Section 400-ProgrammingChapter 4. Ringing and Hunt Groups (FF4)
Hunt Group Type
Software Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3# (HuntGrp)# 2# (O-2)#
DescriptionUse this address to assign one of the following hunting types to a hunt group:
Terminal Hunt Group Operation
This type is most often used with Voice Mail. With Terminal Hunting, the
hunt begins with the pilot number, and moves sequentially through the
extensions in the hunt group. If 
alI extensions are busy,...

Page 582

Chapter 4. Ringing and Hunt Groups (FF4)
Section 400-Programming
Cult Routing When AU Hunt Groups Are Busy.If all members of all
searched hunt groups are busy, the call will be parked for only the first group
searched.
SLT Call Hold Restri&ion.If an SLT hunt group member takes a trunk call,
puts it on hold, and replaces the handset, additional trunk calls will not hunt to
idle extensions.
Of_Fook Signal Setting for Hunt Group Members.Offhook signaling
should be disabled on extensions that are hunt group...

Page 583

Section 400-Programming
Chapter 4. Ringing and Hunt Groups (FF4)
Call Next Hunt Group
Software Version:CPC-A; CPC-B Versions prior to 2.0Address: FF4 
3## (HuntGrp)# 2## (HuntGrp)#
DescriptionIf all the extensions in a particular hunt group are busy, calls can be
automatically transferred to another hunt group. If all extensions in the
overflow hunt group are also busy, the call will revert back to the original
hunt group, and continue to search extensions until one becomes available.
Programming
To...

Page 584

wapter 4. ntngtng ana nunr woups (rr4)3ecuon 4uu-rrogramming
Hunt Group Members
Software Version:CPC-A; CPC-B Versions prior to 2.0Address: FF4 
3# (HuntGrp)# (3-lO)# (ExtNo.)#
DescriptionUse this option to place an extension at a specific position within a hunt
group. Hunt groups can contain a maximum of 8 extension positions.
Programving
To assign an extension to a position within a hunt group . . .FF4 
3# (118)# (31lO)# (10-69 or 1001699)#
P+$
Hunt Group No.Position:Extension Number
3=Posi tion 1...

Page 585

Transfer Extension
Software Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3## (HuntGrp)# 3# (ExtNo.)#
DescriptionThis program sets the extension number to which overflow calls will be
transferred.
Once all extensions in a hunt group have been searched, or after the Hunt
Group Transfer Timer has elapsed, the caller can be transferred to an
individual extension, an extension in a different hunt group, the Attendant, or
an SLT device.
Note: This address requires an extension...

Page 586

Hunt Group Transfer TimerSoftware Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3## (HuntGrp)# 4## (O-32)#
DescriptionUse this program to set the maximum amount of time that passes before a call
(after being routed through a busy/unanswered hunt group) overflows to an
extension or additional hunt group.
The call will flash on the last extension’s LED -- but will not ring -- for this
amount of time (2 seconds by default), giving the hunt group a “last chance”
to pick up the call...

Page 587

5ec11on 4uo-rrogrammrngLnapter 4. ntnglng ana nunt woups (t-i-4)
Hunt Group Members
Sofhnrare Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3# (HuntGrp)# (5-12 or 5-20)# (EtiNo.)#
DescriptionUse this program to assign an extension to a hunt group, and determine its
sequential position within the hunt 
group.
Programming
To assign an extension number to a position in a hunt group . . .FF4 
3# (l-8)# (5-12 or 5-20)# (lo-69 or lOO=699)#
? + 3
Hunt Group No.PQf&im...

Page 588

WqJlGl +. nlllyllly dlllJ nullruluUp3 \I r-w)
Call Coverage Group Members
Software Version: .AIl VersionsAddress: FF4 
4# (CovGrp)# (Position)# (ExtNo.)#
DescriptionA Call Coverage Group allows up to two extensions (one at a time) to serve
as backup answering positions for as many as six other extensions.
For example, if extensions 201-206 want their unanswered calls to be picked
up by extensions 207 or 208:
lAssign extensions 207 and 208 to Call Coverage Group positions 1 and 2.
lAssign extensions...

Page 589

LI q,llt!l 4. nil IYII iy al IU nur II uroups (rt4)
NotesCall Coverage Group Member Rest&ions.An extension assigned as a call
coverage group member cannot also be a member of a hunt group. An
extension cannot be a member of more than one call coverage group at a time.
DSS Requirement For Positions I and 2.Call Coverage Group positions 1
and 2 need to have their phones’ 
DSS/BLF keys assigned to call coverage
group members, so they can see the call flashing on the LED. (The call will
ring only once at...

Page 590

CO Delayed Day Ring Assignments
Software Version:CPC-Ail (all versions); CPGB Version 1.07 or higherAddress: FF4 
5## (ExtPort)# (Trunk)# (0 or l)#
DescriptionThis program assigns delayed ringing to extensions for unanswered calls on
specific trunks during “Day” mode. Delayed ringing is when an unanswered
incoming call starts ringing at another extension after a certain period of time
(the first extension will stop ringing).
Programming
IIFF4 
5# (I-73 or I-145)# (I-64)# (0 or I)#
ff +
Extension...
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