OKI MC860cdtn User Manual

							
Installing Upgrades > 141
Setting the Driver Device Options
Once your new upgrade has been installed, you may need to update the printer driver so 
that the additional features are  available to your applications.
Accessories such as additional  paper trays will only be usable  if the printer driver on your 
computer knows they are there.
In some cases the hardware configuration of  your machine is automatically detected when 
the driver is installed. However, it is advisabl e to at least check whether all of the available 
hardware features are listed in the driver.
This procedure is essential if you subseque ntly add extra hardware features to your 
machine after the drivers have been installed and set up.
Remember that if your machine  is shared between users on different computers, the driver 
must be adjusted on each user’s computer.
Windows
1. Access the driver’s Properties window.
(a) Open the Printers window (called “Pri nters and Faxes” in Windows XP) via the 
Start Menu or from the Windows Control Panel.
(b) Right-click the icon for this machine, and choose  Properties from the pop-up 
menu.
2. Select the  Device Options  tab.
In the Windows XP Po stScript driver the tab may be called  Device Settings.
3. Set the options for any devices you have just installed.
4. Click OK to close the window  and save your changes.
Mac OS X
Leopard (Mac OS X 10.5)
1.Open the Mac OS X Print & Fax Preferences.
2. Ensure your machine is selected.
3. Click Options & Supplies .
4. Click Driver .
5. Select all hardware options appropriate to your machine and click  OK.
Tiger (Mac OS X 10.4)
1. Open the Mac OS X Print & Fax Preferences.
2. Ensure your machine is selected.
3. Click Printer Setup… .
4. Click the menu and choose  Installable Options….
5. Select all hardware options appropriate to your machine and click  Apply 
Changes… .
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Installing Upgrades > 142
Panther (Mac OS X 10.3)
1.Open the Mac OS X Print & Fax Preferences.
2. Click Printing .
3. Click Set Up Printers… .
4. Ensure your machine is  selected and click Show Info….
5. Click the menu and choose  Installable Options….
6. Select all hardware options appropriate to your machine and click  Apply 
Changes… .
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Troubleshooting > 143
Troubleshooting
Clearing Paper Jams
Provided that you follow the recommendations in this guide on use of print media, and you 
keep the media in good condition prior to us e, your MFP should give years of reliable 
service. However, paper jams occasionally do o ccur, and this section explains how to clear 
them quickly and simply.
Jams can occur due to paper misfeeding from  a paper tray or at any point on the paper 
path through the MFP. When a jam occurs, the  printer immediately stops, and the Alert LED 
on the status panel informs you  of the event. If the Paper Jam Alert feature is enabled, then 
an alarm also sounds. The touch screen displays a message giving the location of the jam. 
If printing multiple pages (or copies), do not  assume that, having cleared an obvious sheet, 
others will not also be stopped somewhere al ong the path. These must also be removed in 
order to clear the jam fully and restore normal operation.
In the ADF...
In the event of a paper jam, follow the  procedures below to remove the paper:
1. If a sheet is well advanced ou t of the ADF, simply grip it and pull gently to draw it 
fully out.
2. Gently pull lever (1) and open the ADF front cover (2).
NOTE
If it does not remove easily, do not use excessive force.
12
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Troubleshooting > 144
3.Carefully pull the pape r out of the ADF unit.
4. Close the ADF front cover.
In the Printer...
1.Pull the lever (a) firmly to release the lo ck and then gently raise the scanner (b).
2. If a sheet is well advanced out of the top of  the printer, simply grip it and pull gently 
to draw it fully out. If it does not remove easily, do not use excessive force. It can be 
removed from the rear later.
b
a
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Troubleshooting > 145
3.Press the cover release (a) and open the MFP’s top cover (b) fully.
4. If the paper is advanced far enough, grip it  and pull it gently out. If necessary, rotate 
roller (1) to advance the paper and aid removal.
WARNING!
If the MFP has been powe red on, the fuser may be hot. This area is 
clearly labelled. Do not touch.
NOTE
If no paper is visible follow the next steps to remove it from the MFP.
b
a
1
2
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Troubleshooting > 146
5.Note the positions of the four cartridges. It  is essential that they go back in the same 
order.
It will be necessary to remove the four image drums to gain access to the paper path.
5. Holding it by its top centre, lift the cy an image drum, complete with its toner 
cartridge, up and out of the printer.
6. Put the cartridge down gently onto a piec e of paper to prevent toner from marking 
your furniture and to avoid damaging the green drum surface.
7. Repeat this removal procedure for each of the remaining image drum units.
1. Cyan cartridge 3. Yellow cartridge
2. Magenta cartridge 4. Black cartridge
CAUTION!
The green image drum surface at th e base of the cartridge is very 
delicate and light sensitiv e. Do not touch it and do not expose it to 
normal room light for more than 5  minutes. If the drum unit needs 
to be out of the MFP for longer th an this, please wrap the cartridge 
inside a black plastic bag to keep  it away from light. Never expose 
the drum to direct sunlight  or very bright room lighting.
1 
2 
3 
4 
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Troubleshooting > 147
8.Look into the MFP to check whether any sheets of paper are visible on any part of 
the belt unit.
(a) To remove a sheet with its leading edge at  the front of the belt (1), carefully lift 
the sheet from the belt and pull it forwards into the internal drum cavity and 
withdraw the sheet.
(b) To remove a sheet from the central area  of the belt (2), carefully separate the 
sheet from the belt surfac e and withdraw the sheet.
(c) To remove a sheet just entering the fuse r (3), separate the trailing edge of the 
sheet from the belt, lift the fuser pre ssure release levers (4) up and press 
towards the rear to release the fuser’s gr ip on the sheet, and withdraw the sheet 
through the drum cavity area.
CAUTION!
Do not use any sharp or abrasive  objects to separate sheets from 
the belt. This may damage the belt surface.
NOTE
If the sheet is well advanced into the fuser (only a short length is still visible), 
do not attempt to pull it back. Follow the  next step to remove it from the rear 
of the MFP.
2 
4 
3
1 
4
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Troubleshooting > 148
9.Starting with the cyan image drum unit  nearest the fuser, replace the four image 
drums into the drum cavity, making sure  to locate them in the correct order.
Holding the complete assembly by its top centre, lower it into place in the MFP, 
locating the pegs at each end into thei r slots in the sides of the MFP cavity.
5. Lower the top cover but do not  press down to latch it closed yet. This will protect the 
drums from excessive exposure to room  lighting while you check the remaining 
areas for jammed sheets.
6. Open the rear exit tray and check for a  sheet of paper in the rear path area.
Pull out any sheets found in this area.
I f  t h e  s h e e t  i s  l o w  d o w n  i n  t h i s  a r e a  a n d  d i f f icult to remove, it is probably still gripped 
by the fuser. In this case raise the top  cover, reach around and press down on the 
fuser pressure release lever.
7. If you are not using the rear exit tray, close it once paper has been removed from 
this area.
1. Cyan cartridge 3. Yellow cartridge
2. Magenta cartridge 4. Black cartridge
1 
2 
3 
4 
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Troubleshooting > 149
8.If your MFP has a duplex unit installed, pr ess the cover release (1) at the centre of 
the unit, open the cover and remove any sh eets in this area, then close the cover.
9. Lift the front cover release and pull open the front cover.
10. Check inside the cover for sheets in this area and remove any that you find, then 
close the cover.
11. Pull out the paper tray and ensure that all  paper is stacked properly, is undamaged, 
and that the paper guides are properly po sitioned against the edges of the paper 
stack. When satisfied, replace the tray.
12. Close the top cover and press down firmly at both sides so that the cover latches 
closed.
NOTE
If the paper is not advanced enough to grip, pull the duplex unit (2) out of the 
machine and remove the paper. Refit duplex unit.
NOTE
If the paper is not advanced enough to grip, rotate roller (1) as shown to 
advance the paper.
1
2
1
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Troubleshooting > 150
13.Gently lower the scanner.
When the jam has been cleared, if Jam Recove ry is set to enabled in the Printer Adjust 
menu, the MFP will attempt to reprin t any pages lost due to paper jams.
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