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Nortel Enterprise Edge Feature Programming Instructions Manual

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Page 71

Forwarding your calls  71
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Displays while canceling redirection
How Line Redirection is different from Call Forward
Call Forward forwards all calls that arrive at a particular telephone to an internal or 
external telephone. Line Redirection redirects only the lines you specify, no matter 
which telephones they appear on, to a telephone outside the Enterprise Edge 
system. Line Redirection takes precedence over Call Forward.
Select the...

Page 72

72  Forwarding your calls
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Using Line Redirection
You redirect lines at a telephone, but once redirected, the lines are redirected for the 
entire system. 
You can redirect only lines that appear at line buttons on your telephone.
You can answer the telephone if it rings while you are in the middle of 
programming Line Redirection, but none of the Enterprise Edge call handling 
features are available until the feature times out. If you...

Page 73

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Communicating in the office
Paging
Äßâ
Paging allows you to make announcements over the Enterprise Edge system using 
the telephone speakers, or your loudspeaker system, if one is available.
Making a page announcement
1. Press 
Äßâ.
2. Choose a page type. Page types are:
Ú through the telephone speakers (internal page)
Û through an external speaker (external page) 
Ü both internal and external (combined page)
3. If necessary, choose a...

Page 74

74  Communicating in the office
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
3. Double-click Capabilities.
4. Choose a Paging setting: Yes or No.
Creating page zones
Each telephone can be assigned to one of six zones for receiving pages.
You need to start a Unified Manager session to program this feature. See Getting 
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Double-click Capabilities.
4. Choose a Page zone setting: 1, 2, 3, 4,...

Page 75

Communicating in the office  75
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Displays
Using Page with external paging equipment
When you make a page that uses external paging equipment (external page or 
combined page), the Long Tones feature is automatically activated for the external 
paging system only. This allows you to control optional equipment with the Long 
Tones feature.
Sending messages
The Messages feature allows you to leave a message on the display of another...

Page 76

76  Communicating in the office
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Sending a message
ÄÚ
You can leave a message on the display of another telephone in your Enterprise 
Edge system. 
You can send up to four messages to different telephones, including your message 
center. If your telephone is a direct-dial telephone or an Enterprise Edge CAP, you 
can send up to 30 messages.
Only the designated direct-dial telephone for an analog telephone connected to an 
Enterprise...

Page 77

Communicating in the office  77
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Viewing your messages
ÄßÞ
You can receive up to four messages from different telephones, including your 
message center. A single message from your message center may pertain to several 
messages.
On a telephone with a one-line display
1. Press 
ÄßÞ. The display shows the first message.
2. Press 
¥ or £ to move through your messages.
On a telephone with a two-line display
1. Press
 MSG. The display shows...

Page 78

78  Communicating in the office
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Analog telephones connected to an ASM cannot retrieve external messages by 
using the Message Waiting Reply feature (
û¥ßÞ). For external 
messages, users must call back the external voice mail center to retrieve their 
messages. When doing so, the message waiting indicator on the analog telephone is 
turned off automatically.
Removing items from your message list
You can erase a message while you are...

Page 79

Communicating in the office  79
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Viewing messages you have sent
ÄÚ
On a telephone with a two-line display, you can view the messages you have sent.
1. Press 
ÄÚ.
2. Press 
SHOW to display your first sent message. 
3. Press 
NEXT to move through your sent messages.
Displays
You have entered an invalid number when attempting to cancel a 
message.
You have cleared an external message from your message waiting 
list. The message itself...

Page 80

80  Communicating in the office
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Using Voice Call
Äßß
You can make an announcement or begin a conversation through the speaker of 
another telephone in the system.
Making a Voice Call
Press 
Äßß.
Muting Voice Call tones
When a voice call begins at your telephone, you hear a beep every 15 seconds as a 
reminder that the microphone is on. To stop it from beeping, pick up the receiver or 
press 
©.
Answering a Voice Call without touching...
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