Nortel Enterprise Edge Feature Programming Instructions Manual

Enterprise Edge 
Feature Programming
Telephone Guide
© 1999 Nortel Networks
P0908510 Issue 01 

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Contents
Chapter 1 Getting Started  13
Using this guide 13
Understanding programming 13
Before you start 14
What you’ll need to do programming 14
Understanding the telephone buttons 14
Using the buttons under the display 14
A map for working in programming 16
The M7410 Cordless Telephone (CT) 21
Starting and ending a session 21
Ending a session 21
Chapter 2 Frequent programming operations 23
Changing the time and date on the display...

4  Contents
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Displaying Call Information for a call on hold 33
Making Call Display information appear automatically at a telephone
33
Changing which information is shown first about a call 34
Picking up a call ringing at another telephone 34
Answering any ringing telephone using Directed Pickup 34
Answering any ringing telephone using Group Pickup 35
Changing a telephone’s pickup group 35
Trunk Answer 36
Answering a call using Trunk...

Contents  5
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Making a priority call 49
Giving a telephone the ability to make priority calls 49
Using Ring Again 50
Turning on Ring Again 50
Canceling Ring Again 50
Chapter 5 Time savers for making calls 51
Storing a number on a memory button for Autodial 51
Adding an autodial button 51
Choosing a line for Autodial 51
Using intercom as the line for Autodial 52
Using Last Number Redial 52
Preventing a telephone from using Last Number...

6  Contents
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Chapter 8 Forwarding your calls 65
Forwarding your calls to another telephone 65
Canceling Call Forward 65
Using Call Forward at your telephone 65
Overriding Call Forward  66
Changing the automatic Call Forward settings for a telephone 66
Changing Forward no answer 66
Changing the delay before a call is forwarded 66
Forward on busy 67
DND on Busy 67
Call Forward and voice mail 67
Line Redirection 68
Turning on Line...

Contents  7
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Chapter 10 Tracking your incoming calls 83
Using Call Log 83
Call Log options 84
Logging a call manually 84
Deleting old log items 84
Viewing your Call Log 84
Viewing a Call Log item 85
Erasing log items 85
Making a call using Call Log 85
Creating a password to your Call Log 86
Changing your Call Log password 86
Deleting an assigned password 86
Programming a telephone to log calls automatically 86
Using voice mail 88...

8  Contents
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Changing how calls are dialed 100
Changing the language used on the display 100
Making the display lighter or darker 100
Changing the telephone’s ring 100
Chapter 13 Programming Hunt Groups 101
Adding or removing members from a group 102
Moving members of a group 102
Assigning or unassigning lines to a group 103
Setting the distribution mode 103
Setting the hunt delay 104
Programming busy line setting 104
Programming the...

Contents  9
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
ISDN applications for PRI 115
Videoconferencing and video telephony 115
Desktop conferencing 115
File transfer 115
Telecommuting 115
Group 4 fax 115
Remote LAN access 115
Leased line backup 115
LAN to LAN bridging 116
Internet and database access 116
Chapter 16 Using System features 117
Using alternate or scheduled services 117
Preventing certain calls from being made 117
Making additional telephones ring 117
Changing the...

10  Contents
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Controlling access to your Enterprise Edge system 128
Direct inward system access (DISA) 128
Class of Service (COS) 128
Maintaining security 129
Accessing Enterprise Edge remotely over the public network 129
Tones 129
Using Class of Service (COS) passwords 130
Changing your Class of Service 130
Chapter 17 General System features 131
Pulse or tone dialing 131
Disconnect supervision 131
Hunt Groups 131
Internal numbers 131...