Nortel Enterprise Edge Feature Programming Instructions Manual

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Time savers for making calls
Storing a number on a memor y button for Autodial
You can program memory buttons for one-touch dialing of internal or external 
telephone numbers. 
Buttons used for lines, answer or Handsfree/Mute cannot be used as autodial 
buttons. If the power to your Enterprise Edge system is off for more than three days, 
autodial numbers (as well as some other system programming) may be lost from the 
memory.
Adding...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Using intercom as the line for Autodial
If you press 
Æ as the line for an external autodial number, you must include 
a valid line pool access code or a destination code. If line pool access codes or 
destination codes are changed, remember to reprogram autodial numbers.
Displays
Using Last Number Redial
ÄÞ
Press ÄÞ to redial the last external number you dialed.
Continue to enter digits until the...

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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Last Number Redial records a maximum of 24 digits.
Preventing a telephone from using Last Number Redial
Last Number Redial can be restricted at individual telephones.
You need to start a Unified Manager session to program this feature. See 
Understanding programming
 on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Choose Restrictions.
4. Double-click Set...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Speed dial numbers may include host system signaling codes.
Making a speed dial call
Äâ
1. Press Äâ to quickly dial external telephone numbers that have been 
programmed onto speed dial codes.
2. Enter the appropriate two-digit speed dial code. 
Changing and adding System Speed Dials
System Speed Dial codes are numbered from 01 to 70. The system administrator 
assigns numbers to System Speed Dial codes...

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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone GuideDisplays 
 Using Saved Number Redial
Äßà
You can save the number of the external call you are on (provided you dialed the 
call) so that you can call it again later. Each telephone can save one number at a time 
with Saved Number Redial, not one number for each line.
Saving a number
Press 
Äßà while you are on the call.
Saved Number Redial records a maximum of 24 digits.
Continue entering the number you...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Dialing a saved number
Press 
Äßà when you are not on a call.
If you have a programmed Saved Number Redial button, you can use Button 
Inquiry (
Ä¥â) to check the last number before you dial it.
Preventing a telephone from using Saved Number Redial
Saved Number Redial can be restricted at individual telephones.
You need to start a Unified Manager session to program this feature. See A map for 
working...

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Handling many calls at once
Using Hold
You can temporarily suspend a call by pressing ú.
When a call is on hold, its indicator flashes on all telephones that have access to the 
line. The call can be retrieved from any of these telephones. 
On the M7100 telephone, 
ú alternates between two lines; one active, one on 
hold. The M7100 telephone cannot retrieve a call placed on hold by another 
telephone.
Retrieving a held call
You can...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
4. When the person returns, that is, you hear them through your telephone 
speaker, simply lift the receiver to resume the conversation. 
Holding a call exclusively
Äàá
You can put a call on Exclusive Hold so that it can be retrieved only at your 
telephone. 
Press 
Äàá or Äú. The line appears busy on all other 
telephones, and the call cannot be picked up by anyone else in the office.
Displays
Using...

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Transferring calls
Using the transfer feature
Äàâ
Transfer allows you to direct a call to a telephone in your Enterprise Edge system, 
within the Enterprise Edge network, or external to Enterprise Edge.
Transferring a call
1. Press 
Äàâ.
2. Call the person to whom you want to transfer the call.
3. If you want to talk to the person, wait for them to answer and speak to them 
before proceeding.
4. When you are ready to complete the...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
While on a conference call, you can remove yourself from the conference and 
connect the other two callers using the Transfer feature. However, if both of the 
other people are from outside the system, at least one of the outside callers must 
have called you and both of the outside calls must be on disconnect supervision 
lines. 
Note:Transfer via Hold on DID lines is not supported. Once a call is answered the...