Nortel Enterprise Edge Feature Programming Instructions Manual

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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Using Camp-on
Ä¡Û
You can transfer an external call to another telephone, even if all of its lines are 
busy. 
1. Press 
Ä¡Û.
2. Dial the number of the telephone to which you want to camp the call.
Camped calls appear on a line button on the receiving telephone, if one is available. 
If there is no line button available, you receive a message on the display and hear 
Camp tones.
Each Enterprise Edge telephone can...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Parking a call
ÄàÝ
You can suspend a call so that it can be retrieved from any telephone in your system.
1. Press 
ÄàÝ.
2. Use the Page feature (
Äßâ) or press PAGE to announce the retrieval 
code displayed by your telephone.
Retrieving a parked call
1. Select an internal line. (On the M7100 telephone, pick up the receiver.)
2. Dial the Call Park retrieval code.
Using Call Park
When you park a call, the system...

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Your installer programs both the Call Park prefix and the delay before parked calls 
are returned to the originating telephone. External calls parked for longer than the 
programmed delay are returned to your telephone.
Call Park can be disabled by your installer.
Displays 
Tip
Answered Hunt Group calls are parked in the same manner as other calls. For 
more information on Hunt Groups see Programming Hunt Groups...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Using Callback
When you direct a call you have answered to another telephone, the system 
monitors the call to make sure it is answered. If no one answers the call within a set 
length of time, the system directs it back to you.
Callback generates a variety of displays. Most occur after a set delay and are listed 
in the index. Some occur immediately if the telephone to which you are directing a 
call is out of...

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Forwarding your calls
Forwarding your calls to another telephone
ÄÝ
Press ÄÝ and enter the number of the telephone to which you want your 
calls forwarded. You can forward your calls to an internal or external telephone. To 
forward your calls to an external destination you must enter the route plus the 
dialing digits of the external telephone. For example, if your system requires you to 
dial 9 for external calls then you must enter...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Overriding Call Forward 
If you call someone who has their calls forwarded to you, your call rings at that 
person’s telephone even though they are forwarding their calls to you.
Changing the automatic Call Forward settings for a telephone
Call forwarding can be programmed to forward a call when it is not answered or the 
line is busy. You can also define the number of times the telephone rings before...

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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Forward on busy
Forward on busy redirects your calls to another telephone on your Enterprise Edge 
system when you are busy on a call, or when you have Do Not Disturb activated at 
your telephone. For step-by-step instructions, see Making changes to Call Forward 
on Busy on page 26.
Line Redirection takes precedence over Forward on busy. Calls that are redirected 
by Line Redirection are not affected by any...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
• use the internal number of your voice mail as the destination when you program 
Forward no Answer and Forward on busy
or
• make the ring delay greater than the delay used by your voice mail system, if 
your voice messaging system or service automatically retrieves calls
Displays
Line Redirection
Line Redirection allows you to send your external calls to a telephone outside the 
office. You may choose to...

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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
• Enter an external telephone number (using no more than 24 digits) then press 
ú or OK.
• Press 
ú or OK if the line you have chosen as the outgoing line is a private 
network line that does not require you to dial digits.
If you use 
ALL to redirect all your lines, it is important that you wait until all the lines 
on your telephone light up before pressing 
ú or OK. If you press ú or 
OK before all the...

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Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Turning the redirect ring for a telephone on or off 
You can program a telephone to ring briefly (200 milliseconds) when a call is 
redirected on one of its lines. 
You need to start a Unified Manager session to program this feature. See Getting 
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Double-click Capabilities.
4. Choose a Redirect ring setting: Yes or...