Nortel Enterprise Edge Feature Programming Instructions Manual

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Direct-dial calls to a direct-dial telephone ring at the extra-dial telephone (the extra-
dial telephone is designated by your installer) only when you enter the Ringing 
service feature code (
Ä¡àÚ) at that direct-dial telephone. Note that only 
the extra-dial telephone is activated, not the actual Ringing service (unless that 
direct-dial telephone is a control telephone).
User passwords
User passwords...

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You cannot forward calls to a direct-dial telephone that is outside your Enterprise 
Edge system. See Making changes to Call Forward No Answer
 on page 25.
Changing the direct-dial telephone assignments
Your installer sets up the direct-dial telephone.
You can change which direct-dial telephone a telephone is assigned to, or assign it 
no direct-dial telephone. 
You need to start a Unified Manager session to...

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Making a telephone a hotline telephone
You can set up a telephone as a hotline. 
You need to start a Unified Manager session to program this feature. See Getting 
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Choose Capabilities.
4. Double-click Hotline.
5. Choose a setting: None, Internal, or External.
Internal assigns an internal number.
External assigns an...

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Partial prevents:
Full, in addition to the restrictions outlined for Partial lock, prevents:
Changing Set Lock programming for a telephone
You need to start a Unified Manager session to program this feature. See Getting 
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Choose Restrictions.
4. Double-click Set restrictions.
5. Choose a Set lock setting: None,...

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4. Choose an Aux. Ringer setting: Y (Yes) or N (No).
Your installer can program the auxiliary ringer to start ringing for incoming lines as 
part of Ringing Service.
Using Host System dialing signals
You can access host systems, such as private branch exchanges (PBX) from 
Enterprise Edge by using host system signaling features (known as end-to-end 
signaling). These features either send a special signal to...

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Pause
Äà¡
The Pause feature enters a 1.5 second delay in a dialing sequence on an external 
line. This is often required for signaling remote devices, such as answering 
machines, or when reaching through to PBX features or host systems.
You can program more than one pause in an external autodial or speed dial 
sequence.
The Pause symbol (
Ý) uses one of the 24 spaces in a dialing sequence.
For pulse dialing,...

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Run/Stop
Ä¥á
Run/Stop inserts a break point into a sequence of dialed numbers or characters used 
for automatic dialing. This may be necessary when you are connecting to a PBX or 
similar host system.
For example, you can call a company with an automated attendant that instructs you 
to dial the internal number you need. You can program the company number, a Run/
Stop, then the internal number on one external...

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An example of how remote access works is a sales representative who spends a lot 
of time out of the office needs to make long distance calls to the European office. 
Your Enterprise Edge system has a leased line to Europe with reduced transatlantic 
charges. You provide the sales representative with a Class of Service password that 
gives access to the transatlantic line. The sales representative can then...

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Maintaining security
To maintain the security of your system, the following practices are recommended:
• Warn anyone to whom you give the remote access number, to keep it 
confidential.
• Change Class of Service passwords often.
• Warn anyone to whom you give a Class of Service password, to remember it 
and not to write it down.
• Remove the Class of Service password of anyone who leaves your company....

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Using Class of Ser vice (COS) passwords
Class of Service passwords permit controlled access to a system’s resources both 
by internal and remote users. When you enter a Class of Service password at a 
telephone, the restriction filters associated with your Class of Service password 
apply, rather than the normal restriction filters. Similarly, when a remote user enters 
a Class of Service password on an...