Nortel Enterprise Edge Feature Programming Instructions Manual

Companion Features  141
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
If your voice mail box has been assigned to your desk set, log on using the desk set 
DN when accessing the voice mail box from the twinned portable.
For more detailed information on how to access voice mail using your portable, 
refer to Portable Telephone Feature Card that is supplied with the portable 
telephone.
Using target lines
Wireline and wireless telephones can be twinned using target lines. The line...

142  Companion Features
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
While moving within an Enterprise Edge coverage area, a slight “clipping” may be 
heard during a call. This indicates that your call has been “handed off” from one 
radio cell to the next.
Problems with lost connections are rare, but if you notice an increase of such 
incidents after making large changes in the layout of your office, your Base Stations 
may need to be moved or reprogrammed to accommodate the new...

Companion Features  143
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Using new features
Directed Call Pickup
You must turn on the Directed Call pickup feature for the system before a user can 
use the feature. The Enterprise Edge Programming Operations Guide contains 
additional programming information for this feature.
Group Pickup
Group Pickup allows the portable user to answer a call ringing on another set in the 
same pickup group. Enterprise Edge programming allows you to...

144  Companion Features
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01French
Press ¥¥ÞâÛ.
Spanish
Press ¥¥ÞâÜ.
See “Customizing your telephone” on page 89 for more information about choosing 
a language for the display.
Wireless Call Forward No Answer enhancement
This improvement stops the portable from ringing when the call has been forwarded 
to its new destination. The portable user can still answer the call, but it does not ring.
The settings for Call Forward No Answer are...

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Troubleshooting
Using the alarm telephone
An alarm telephone displays Enterprise Edge’s system alarm codes, should they 
occur. It is an Enterprise Edge telephone with a two-line display (M7310 or M7324 
telephones) that the installer has assigned as an alarm telephone.
Note:Alarms are also stored in the WinNT Network Event log. For more 
information, see the Enterprise Edge Programming Operations Guide.
Reporting and recording alarm...

146  Troubleshooting
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Testing the telephone display
Use a display test if you suspect that one of the indicators on the telephone is not 
working.
1. Press
 
Ä¡âÞ. The display reads Display test.
2. Press 
TEST or ú to go ahead with a display test.
3. Adjust the contrast for the telephone display so you are able to see the test 
results clearly. Enter a number to change the contrast or press 
DOWN and UP.
4. Press 
OK or ú to go ahead...

Troubleshooting  147
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Testing the telephone headset
The headset test is not available to telephones that do not have a headset jack or a 
headset plugged in.
1. Press 
Ä¡âÞ, then £ or NEXT until the display reads Headset test.
2. Press
 TEST or ú to go ahead with a headset test.
You should hear dial tone through the headset. The volume is reset to a default level 
during the test.
Pressing any button ends the test.
Testing the telephone...

148  Troubleshooting
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Common feature displays
You may see the following displays when you use a feature.
Someone is already using programming, or the feature you are trying 
to use is not compatible with the configuration of the telephone or 
line.
You have tried to use a feature, but you have not been given access 
to it in administration programming. 
You have taken more than 15 seconds to press a button in response 
to a display.
You have entered a...

150  Common feature displays
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
You are connected to an external call. Press TRANSFER 
to transfer 
the call.
You are receiving an external call forwarded from telephone 221 or 
you have an answer button for telephone 221 and an external call is 
ringing on that telephone.
The call on line 061 is being transferred to you by someone else in 
your Enterprise Edge system.
A camped call is waiting. Press the line button or use Call Queuing...