Nortel Bcm 2 0 Personal Call Manager Instructions Manual

Setting up Enterprise Edge Personal Call Manager  21
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
I am dialing from
Use the I am dialing from list box to save different sets of dialing properties. You 
can use I am dialing from when you have a computer (such as a laptop) that you use 
at different locations. You can save the settings for the different locations under 
different names in the I am dialing from list box. You can then quickly change to 
the new settings when you...

22  Setting up Enterprise Edge Personal Call Manager
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01Deleting a location
When you no longer need a location, you can delete it from the list of locations.
To delete a location:
1. Click the button in the I am dialing from list box. 
The list of locations appears. 
2. Click the location you want to delete.
3. Click the Remove button.
A confirm deletion dialog box appears.
4. Click the Yes button.
I am in this country
This field...

Setting up Enterprise Edge Personal Call Manager  23
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
To set the prefixes that are long distance:
1. Click the Dialing Rules button.
The Dialing Rules dialog box appears.
To add a prefix that is considered long distance
1. Click the New button located in the top half of the dialog box.
The New Area Code and Prefix dialog box appears.
2. Type the prefix and click the OK button.
To delete a prefix that is considered long distance
1....

24  Setting up Enterprise Edge Personal Call Manager
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Use a calling card for long distance
Select this check box if you want to use a calling card for long distance telephone 
numbers. The Calling Card button lets you define which calling card you are using.
To use a calling card:
1. Select the Use calling card for long distance check box.
If you have previously set up a calling card, the settings for that calling card 
are used. 
If...

Setting up Enterprise Edge Personal Call Manager  25
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
5. In the PIN number box, type the calling card PIN number.
6. Click the OK button.
Adding a custom calling card
The dialing parameters for some calling cards are already configured in Enterprise 
Edge Personal Call Manager and appear in the list of calling cards. If the calling 
card you are using is not on the list of cards, you must set up how to use your calling 
card.
To add a...

26  Setting up Enterprise Edge Personal Call Manager
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
7. Click the Long Distance Usage button.
A second Calling Card dialog box appears.
8. Click the first Dial list box and then click the first set of numbers that must be 
dialed.
9. Click the next Dial list box and then click the next set of numbers to be dialed.
Repeat step 9 until you have completed all of the steps needed to make a call 
using your calling card.
Note:Refer to...

Setting up Enterprise Edge Personal Call Manager  27
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
Disable call waiting by dialing
If call waiting is available for the current location, use this field to define the 
numbers required to disable call waiting. Your telephony application uses these 
numbers to disable call waiting when required.
To enter the numbers required to disable call waiting:
1. Select the Disable call waiting by dialing check box.
2. From the Disable call...

28  Setting up Enterprise Edge Personal Call Manager
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Defining long distance numbers in your area code
In some locations, calls within the same area code are considered long distance 
calls. These calls require the country code and area code (e.g. 1-403) to be added to 
the front of the telephone number before they can be dialed.
The Toll Prefixes feature allows you to define the prefixes (e.g. 222
-xxxx) that are 
long distance...

Making a call  29
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
Making a call
Using Enterprise Edge Personal Call Manager, you can make a call using the Calls 
menu, the Enterprise Edge Personal Call Manager task tray menu, the toolbar, or 
the Address Book. When you make a call, the Ringing icon appears in the Calls box, 
the Enterprise Edge Personal Call Manager task tray menu and the Calls menu. 
When the call is answered, the icon changes to the Active Call icon. Both the...

30  Making a call
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Making a call using the task tray or Calls menu
To make a call:
1. Click the Enterprise Edge Personal Call Manager task tray icon or the Calls 
menu and then click Manual Dial.
The Dial dialog box appears.
2. Type the telephone number you want to dial.
If you have the Search Option set to Fast Search, Enterprise Edge Personal 
Call Manager compares the number you are entering to the contacts stored in 
the Address...