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Nortel Bcm 2 0 Personal Call Manager Instructions Manual

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Page 11

Enterprise Edge Personal Call Manager icons  11
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
The Enterprise Edge Personal Call Manager introduction screen appears briefly. 
The Enterprise Edge Personal Call Manager icon is added to the task tray and task 
bar, and the Enterprise Edge Personal Call Manager window appears.
Note:When you install Enterprise Edge Personal Call Manager, the shortcut icon 
is installed by default. 
Enterprise Edge Personal Call Manager icons
When...

Page 12

12  Enterprise Edge Personal Call Manager task tray icon
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Enterprise Edge Personal Call Manager task tray menu
The Enterprise Edge Personal Call Manager task tray menu is divided into two main 
sections. The lower portion of the menu contains the following call control options:
•Callers List - a list of the telephone numbers of the last ten calls
•Redial List - a list of the last ten telephone numbers you dialed
•Quick Dials - a...

Page 13

Enterprise Edge Personal Call Manager window  13
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
Enterprise Edge Personal Call Manager window
From the Enterprise Edge Personal Call Manager window you can perform all of 
the functions of the Enterprise Edge Personal Call Manager task tray icon as well 
as access the Address Book, the Help files and Enterprise Edge Personal Call 
Manager setup.
Opening the window
When you start Enterprise Edge Personal Call Manager, the window...

Page 14

14  Enterprise Edge Personal Call Manager window
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Menu bar
The Menu bar shows the menus available from the window. From these menus you 
can access all of the features available from Enterprise Edge Personal Call 
Manager. The Menu bar is always visible on the window.
One of the menus on the Menu bar is the Calls menu. The items on the Calls menu 
are identical to the items on the Enterprise Edge Personal Call Manager task tray...

Page 15

Enterprise Edge Personal Call Manager window  15
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User GuideUsing the toolbar
The toolbar buttons provide access to commonly used features. 
Up One LevelExits from the current directory and moves one level up in the 
contact tree.
New Folder Adds a new folder to the Address Book.
New Contact Adds a new contact to the Address Book.
CutCopies the selected folder or contact onto the clipboard and 
deletes it. 
Copy Copies the selected folder or...

Page 16

16  Enterprise Edge Personal Call Manager window
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Address Book
The Address Book is a list of all the contacts stored in Enterprise Edge Personal Call 
Manager. The Address Book consists of two parts: 
• the Tree View which shows the structure of your folders
• the List View which shows the folders and contacts stored in the currently 
selected folder
For more information about the Address Book, refer to Address Book
 on page 54....

Page 17

Enterprise Edge Personal Call Manager window  17
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User GuideCurrent Calls icons
There are several icons that are used in the Current Calls section. Each icon is used 
to represent a call. The icons also show the status of the calls.
Current Calls Toolbar
Above the Calls box and the Conference box are toolbars that you use to control the 
calls or change how the calls are displayed. 
Active Call Appears beside the call you are on.
Held CallAppears...

Page 18

18  Enterprise Edge Personal Call Manager window
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Status bar
The Status bar is at the bottom of the screen and provides four information message 
areas:
• Help messages – Shows a help message, if available, for the area the mouse 
pointer is pointing on. For example, if the pointer is on one of the buttons on the 
toolbar, the message describes what the button does.
• Line used – Identifies which telephone line is being used by...

Page 19

Setting up Enterprise Edge Personal Call Manager  19
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
Setting up Enterprise Edge Personal Call Manager
Before you can use Enterprise Edge Personal Call Manager you must choose the 
TAPI line that will be used and define the dialing properties.
Defining the line used
If there are several lines available, you can choose which line Enterprise Edge 
Personal Call Manager uses to make calls. To choose a line:
1. Click the Tools menu and...

Page 20

20  Setting up Enterprise Edge Personal Call Manager
Enterprise Edge 2.0 Personal Call Manager User Guide   P0911958 Issue 01
Changing the dialing properties
You use the Dialing Properties to define where you are situated and what is required 
to dial from this location. To access dialing properties:
1. Click the Tools menu and then click Dialing Properties.
The Dialing Properties dialog box appears.
From the Dialing Properties dialog box you can control these options:
• the location you are dialing from...
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