Norstar Compact 616 Dr5 Installer Guide

44  Troubleshooting
Music on Hold/Background Music trouble
1.Ensure that the volume control     is turned
up and you are using the Background Music feature code
Check the applicable Configuration programming settings to
ensure that the feature is enabled:
Feature
Programmed in:
Music on Hold
Background Music3.  handling
4. Miscellaneous
3.Check the wiring between the music source  and the 
connector.
4.Check the polarity of the connections between the music
source and the distribution block.
5.Ensure...

If you are required to continue programming, refer to the  
Compact  System Coordinator Guide.
Give the System Coordinator the Compact  Programming
Applying the button labels
If you perform all of the programming for a system, apply the
appropriate button labels on the telephones. Before you apply
button labels, activate the Button Inquiry feature
   to avoid activating features as you put the
button labels onto the buttons.,
For the customer 
Remember to leave the following items at the installation...

46  Finishing up
Personal programming,
Information on telephone feature programming and operation
can be found in the Compact  System Coordinator Guide.
 Display services
Your  system can access information contained in Call
Display services offered by your public telephone company, and
uses that information to provide additional messaging tools to the
 user.
You can access Call Display information only if you
subscribe to the services, and if you have Call
Identification Interface hardware installed....

 
Coordinator Guide 

Welcome to 1
System Coordinator’s role
Assisting your co-workers2
Your Service Representative2
Enhanced Transfer2
Call Display services3
Programming
How to do programming
Planning
Programming tools
Administration overview
Administration headings
Entering Administration
Exiting Administration
Moving through Administration
Using the Overlay
The 
 display buttons
Programming details
System Speed Dial
Names
Time and date
Direct-Dial
Capabilities
Dialing Filters
Telephone (Set) abilities
Line abilities
Class...

iiContents
     57
 Telephone programming57
Capabilities programming57
Programming reminders58
 telephones59
Prime telephone60
Page zones .60
tine Pools60
Miscellaneous programming60
Call Pickup Groups61
ServiceModes62
Telephone features
Using  features
Answering the telephone
Related features
What line indicators mean
Rings you may hear
Displays
Prime telephone displays
Notes
Displays
Notes
Call Forward
Related features
Displays
Notes
Call information
Related features
Displays
Notes
Call Log
Related...

Contents  iii
Notes95
Call Queuing97
Notes97
Camp On98
Related features98
Displays98
Notes99
Conference100
Displays102
Notes103
COS Password104
Displays104
Notes104
Customizing your telephone105
Related features
Dialing
Related features
Displays
Notes
Do Not Disturb
Displays
Notes
Feature Programming
Displays
Notes
Group Listen
Displays
Notes
Handsf 
Notes
Hold
Notes
Host System Signaling
Host system signaling codes
Displays
Notes
tine Pools
Displays
Notes
Messages
Related features
111
112
113
114
116...

iv  Contents
Displays
Notes
 Telephones
Buttons
Headset
Hearing Aid Compatibility
Wall Mounting
Page
Related features
Displays
Notes
Priority 
Displays
Notes
Service Modes
Displays
Notes
Special Telephones ,
Speed Dial
Notes
System features
 Speed Dial
 features
Displays
Transfer
Displays
Notes
Voice Call
Displays
Notes
133
136
137
137
140
140
141
141
142
142
143
143
144
145
145
146
147
150
151
152
153
156
157
157
158
159
161
162
163
163
User cards165
Glossary191
Index207
Compact DR5 System Coordinator...

In addition to basic telephone service, your  digital key
system has many extra features that 
 greatly improve your
office communications,  
  
  take    will help you to learn
the various tasks which a System Coordinator should perform.
This guide also serves as a reference when you assist
co-workers to become familiar with 
 features.
When a telephone system is first installed, it takes a bit of time to
settle into using new equipment. 
 minimizes this
orientation by providing straightforward features...

2  Welcome to 
Assisting your co-workers
It is human nature to ask someone how to do something rather
than read a user guide. The System Coordinator may be asked
to demonstrateto co-workers how to select and use 
features. To help you prepare for that possibility:
  
Familiarize  with the procedures for using. 
features. Examine the components of your  system,
identifying the buttons on the different types of 
telephones Read the Telephone User Cards chapter of this
Guide for more information on each...