Norstar Compact 616 Dr5 Installer Guide

The following features aavailable for the entire  system.
Accidental Disconnect Protection
If you accidentally drop the receiver back into the telephone
cradle while answering a call, you can quickly retrieve the call.
Pick up the receiver again or press  You are
connected to your call.
Automatic telephone relocation
If Automatic telephone relocation is enabled, you can move your
telephone from one  jack to another without it losing any
of its custom programming. Your Customer Service
Representative...

154  System features
Your Customer Service Representative makes this feature
available to all telephones in Configuration programming. You will
need to supply a music source, such as a radio, attached to your
KSU.
   
Cancel    
You can cancel Background Music.
Press 
Class of Service
The Class of Service for a call consists of all the  features
and lines available to you for that call. This is determined by the
features assigned to the telephone in Administration
programming, including all Dialing...

System features  155
Lines   .
The  features and  are associated with the
use of lines.
 
Any of the lines in your system may appear at any of your
telephones. Your Customer Service Representative assigns lines
to telephones in Configuration programming,
  
 only the lines that are appropriate for a particular person
appear at that person’s telephone. When a line is assigned to a
telephone it is automatically given a line button on that
telephone, if a button is available. The 
 Telephone has no
line,...

156  System features
Ringing Line Preference
Each telephone in the  system can be programmed to ring
or remain silent for incoming calls on any external lines that
appear on the telephone.
For example, a telephone may have buttons assigned for lines 1
to 3, but have only lines 1 and 2 programmed to ring. An
incoming call on any of the three lines causes a line button
indicator to flash, and the telephone can be used to answer the
call. This is especially useful for people who monitor other
telephone...

The Time features let you check the present time and how long
you have spent on a call.
Call Duration   
You can see how long you spent on your last call or how long
you have been on your present call.
Press   
2. Read the display.
Show Time
You can see the present date and time while you are on a call.
1.Press 
2. Read the display.
Displays
One of the following displays will occur when
you use a Time
feature.
You have not made a call since your
telephone’s clock was last reset.
The display shows the...

158  Transfer
Transfer[Feature]  
Transfer a call
You can transfer a call to another person in your office.
1.Make or answer a call.
2. Press    (or  if programmed).
3.Dial an internal telephone number.
4.If you wish, you can announce the call after the called party
answers.
5.Press  or JOIN.
6.The call is immediately transferred.
You can also press a programmed Call Queuing
button to complete the transfer and answer the next
call.
Transfer using Hold
Transfer using Hold can only be used to transfer an...

calls.
121  
 RETRV
/Cal; 
The person to whom you tried to
transfer a call is on another call. Press
RETRV to enter a new internal number.
On the 
 Telephone, you will
automatically be returned to the
  to: prompt.
The person to whom you tried to
transfer an external call has Do Not
Disturb active on their telephone.
Press 
 or the flashing line
button to reconnect to the call. On the
 Telephone, lift the receiver.
The internal caller you were trying to
transfer hung up before the transfer
was complete;...

160  Transfer
   UP 
Make call first
The person to whom you tried to
transfer an internal call has Do Not
Disturb active on their telephone.
Press 
 or the flashing line
button to reconnect to the call. On the
 Telephone, enter the transfer
cancellation code ([Feature] 
  
to reconnect to the call.
An invalid DN has been entered, or
the transfer feature has been invoked
before the complete DN has been
entered.
The external caller you were trying to
transfer has hung up before the
transfer was complete....

Transfer  161
 You have tried to transfer an
external call to another external
Press” if you entered the wrong
internal number or if the person you
are transferring the call to is
unavailable.
Notes
If an external call is transferred to a busy internal line, or not
answered after a 
 rings, the call automatically rings you back
and the display indicates that the line was busy or that no one
Your   completed for .
one of these ‘reasons: 
lAll the internal resources needed to
perform a transfer are in use....

162  Voice Call
Voice Call 
Make a voice call
You can make an announcement or begin a conversation
through the speaker of another telephone in the system.
Mute Voice Call tones
When a Voice Call begins at your telephone, you hear a beep
every 15 seconds as a reminder that the microphone is on. You
can stop it beeping.
1.Pick up the receiver or press 
Handsfree 
If Handsfree Answerback is assigned to your telephone, you can
respond to a Voice Call without touching the telephone.
1.When someone makes a...