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Norstar Compact 616 Dr5 Installer Guide

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Page 201

If you get a busy signal when you call someone in your office,
you can interrupt them. Use this feature for urgent calls only.
1. Press 
2.. Wait for a connection, then speak.
A person who receives a Priority Call while on another call has
eight seconds to accept or reject the call. If the person does
nothing, the Priority Call feature puts the active call on Exclusive
Hold and connects your call.
Displays
You will see some of these displays while making a Priority Call.
Denied in admin
 denied 
You...

Page 202

144  Priority  
You can make a Priority Call only while your telephone display
shows one of the following prompts:
If Call Forward is active at the telephone you are trying to reach,
your call will be forwarded.
If the telephone receiving the Priority Call is in a conference call,
the other two 
 are automatically put on hold when the
Priority Call is accepted.
The System Coordinator gives a telephone permission to make
Priority Calls in Administration programming.
Compact 
 System Coordinator Guide 

Page 203

 Modes
 Service   145
Switch to a service mode
You can use Service Modes to make your  system
behave differently at different times of day. For instance, all
incoming external calls can be directed to a security guard’s
telephone during the night, or calls to one receptionist can be
directed to another receptionist during lunch.
1.Press    on a Control telephone. (See Special
telephones for information on Control telephones.)
2.Select the service mode you want.
Cancel Service Modes
You can return to...

Page 204

146  Service Modes
Notes
A service mode allows you to change which lines ring at which
telephone, to activate or deactivate the auxiliary ringer for certain
lines, and to have Direct-dial calls ring at the Extra-dial
telephone. Service modes can be programmed to begin
automatically at certain times or they can be turned on and off at
the Control telephone. The System Coordinator sets up service
modes in Administration programming.
Automatic service modes are indicated by an asterisk (*) before
the name...

Page 205

Special   147
You can assign several special functions to the telephones in
your 
 system. Except where noted, you do not need
special hardware. A special function is assigned to a telephone
either by your Customer Service Representative in Configuration
programming or by the System Coordinator in Administration
programming.
Control telephone
‘The Control telephone lets you place the external lines for which
it has responsibility into and out of Service Modes. See Service
Modes.
Direct-dial telephone
You...

Page 206

  Special Telephones
Emergency telephone
The Emergency telephone is a single-line telephone (not a
 telephone) that functions independently of the 
system. You can use the Emergency telephone when your
 system is not working.
Emergency Transfer/Power Failure Cut-through provides basic
telephone service on external line 01 through an Emergency
telephone if the power fails or if a system error occurs.
The Emergency telephone is usually located near the Key
Service Unit (KSU). Each KSU can support two...

Page 207

.
Special Telephones  149
To bypass a Hotline   
Press a line button, or use the Pre-Dial or Automatic Dial feature
before you pick up the receiver or press 
The following displays may occur at a Hotline telephone.
The line assigned to the Hotline is in
use. Make the call using normal
methods or wait until the Hotline line is
free.
[NO 1  The Hotline has been set up to dial an
external number on a Prime line but
the Hotline telephone does not have a
Prime line. This must be corrected in
Configuration or...

Page 208

150  Speed Dial 
Speed Dial
Make a Speed Dial call
You can quickly dial external telephone numbers that have been
programmed onto Speed Dial codes.
1.Press   .
2.Enter the appropriate two-digit Speed Dial code.
 supports two types of Speed Dial codes, Personal and
System. System Speed Dial codes are from 01 to 70. The
System Administrator can assign numbers to System Speed Dial
codes for the entire system in Administration programming.
Personal Speed Dial codes are from 71 to 94 and may have
different...

Page 209

Speed Dial  151 
    
You will see some of these prompts while using or programming
Speed Dial.
Continue entering the number you
wish to program. You can change the
number by pressing the left side of the
volume bar or by pressing 
When vou are finished, press
 denied
 full
Enter code:
Invalid 
Line in 
I
I
You have tried to program a Personal
Speed Dial number while someone
else on the system is in Configuration
or Administration programming.
You have tried to enter a new
Personal Speed Dial Number, but...

Page 210

152 /Speed Dial,
 and 
 a 1 
 dial 
If you want to program a line or line
pool selection for this Speed Dial,
select the line or line pool.
Otherwise, enter the telephone
number you wish to program exactly
as you would if you were dialing it
normally. When you are finished,
press(Hold].
If you want to program a line or line
pool selection for this Speed Dial,
select the line or line pool.
Otherwise, enter the telephone
number you wish to program exactly
as you would if you were dialing it
normallv. When...
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