Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

Forwarding Your Calls To Your Mailbox
To have NVM-Seriesanswer your incoming line, you simply forward
calls to your mailbox (this applies to Subscriber and Guest
Mailboxes). When you forward the calls, NVM-Series:
nAnswers the line. NVM-Serieswill also answer Automated Attendant
transfers, if they ring your phone, and ringing Intercom calls.
nPlays your mailbox greeting, if it is recorded. If not, NVM-Series
lets the caller know the status of your extension (for example,
busy), then says:
lAt the tone,...

Forwarding Your Calls To Your Mailbox (contd)
From your124i/384i phone:
1.Press idle CALLkey (or lift the handset
at SLT).
2.Press Call Forwarding key (or dial k2).
3.Dial Call Forwarding type:
n2 forwards on busy.
n6forwards on no-answer (after X rings).
(See also About the Paging Messageon
page 18.)
n4 forwards all calls.
4.Press Voice Mail key. 
OR,
Dial NVM-Seriesmaster extension.
5.Select the type of calls to be forwarded:
n2 forwards all calls.
n3 forwards outside calls.
n4 forwards intercom...

Forwarding Your Calls To Your Mailbox (contd)
From yourPortrait 308/824 keyset:
1.Press SPK, then TRFR.
2.Dial Voice Mail extension.
3.Dial Call Forwarding code:
n0 forwards all calls.
n1 forwards on busy.
n2forwards on no-answer.
n3 forwards on busy or no answer.
4.Press SPK.
From yourPortrait 308/824 SLT:
1.Lift handset.
2.Dial 63 for Dial Plan 1.
OR
Dial 053 or 953 for Dial Plan 2 (depend-
ing on line access code).
3.Dial Voice Mail extension.
4.Dial Call Forwarding code:
n0 forwards all calls.
n1...

Forwarding Your Calls To Your Mailbox (contd)
From your124i/384i phone:
1.Press idle CALLkey (or lift the handset
at SLT).
2.Press Call Forwarding key (or dial k2).
3.Dial 0.
From yourONYX/DS01 phone:
1.Get Intercom dial tone.
2.Press #, hang up.
From yourPortrait 308/824 keyset:
1.Press SPK.
2.Press TRFRtwice.
3.Press SPK.
From yourPortrait 308/824 SLT:
1.Lift handset.
2.Dial 69 to cancel 63.
OR
Dial 59 to cancel 053.
OR
Dial 959 to cancel 953.
3.Hang up.To cancel forwarding
63
Sending Calls to a...

Transferring a Call to a Mailbox
You can transfer an outside caller to a co-workers mailbox
(Subscriber, Guest, or Alias Network) so the caller can leave a mes-
sage. This is handy when the caller needs to speak with a co-worker
who is out of the office.
You can also transfer a caller to other types of mailboxes. More
specifically, you can transfer a call to an Announcement, Interactive,
Message Center, Directory Dialing, or Call Routing Mailbox. Your
System Administrator can tell you about Interactive,...

Transferring a Call to a Mailbox (contÕd)
From yourONYX/DS01 keyset:
1.Press Transfer or Intercom key.
2.Press Message key.
3.Dial desired mailbox number.
4.Hang up.
From yourPortrait 308/824 keyset:
Method 1
1.Press ICM.
2.Dial extension.
3.Dial 3.
4.Press TRFR.
5.Press SPK.
Method 2
1.Press ICM.
2.Dial 97.
OR
Press DSSkey for 97.
3.Dial extension.
4.Press TRFR.
To transfer an
outside call to a
mailbox, contÕd
65
Sending Calls to a Mailbox
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Recording a Conversation
If you have a keyset with a RECORDkey, you can record your tele-
phone conversations for up to one hour. NVM-Seriesstores the con-
versation in your mailbox as if it were a recorded message.
Note:In some phone systems, a lit RECORDkey means NVM-Series
is busy and you wonÕt be able to record a conversation.
From your124i/384i, Portrait 308/824 or
ONYX/DS01 keyset:
1.Establish the call.
2.Press RECORDkey.
nThe key lights. Both you and the other
person hear: Recording, then a beep...

Personal Answering Machine
The Personal Answering Machine feature answers your incoming calls
and screens them, much like a home answering machine. The callers
message is broadcast over your speaker and recorded into your NVM-
Seriesmailbox. You have several options while the Personal Answering
Machine feature is activated. (See the procedures below.)
Check with your System Administrator to be sure your telephone sys-
tem is set up for Personal Answering Machine Emulation.
From your124i/384i keyset:...

Personal Answering Machine (contÕd)
From yourONYX/DS01 keyset:
1.Get intercom dial tone.
2.Dial #.
3.Press Message key.
4.Dial 4.
5.Hang up.
6.You can do the following:
nSimply listen to the broadcast over the
speaker.
nLift the handset to talk to the caller.
From your124i/384i keyset:
1.Press idle CALLkey.
2.Press Call Forwarding key (or dial k2).
3.Dial 0.
From yourONYX/DS01 keyset:
1.Get intercom dial tone.
2.Dial #.
3.Hang up.
To disable Personal
Answering Machine
To enable Personal
Answering...

About NVM-204ex and NVM-2004
Use NVM-Series models NVM-204ex and NVM-2004 if you have a
telephone system other than 124i/384i, ONYX/DS01 or Portrait
308/824. This section describes the differences between the NVM-
204ex/2004 features and the feature descriptions in this guide. All
other features apply as written.
Calling a Mailbox (From an Extension)
Your phone system may or may not allow you to press a Message key
to call (log onto) your mailbox. The method that always works follows.
1.Get intercom dial...