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Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide
Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide
Here you can view all the pages of manual Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide. The Nitsuko manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 31
Using the Listening Options (contd) nYou can forward the message to a maxi- mum of 10 mailboxes. You can enter the following mailbox types: Subscriber, Guest, Message Center, Distribution, Alias Network, Remote Network. (The Remote Network Mailbox and the accompanying destination mailbox count as one mailbox toward the maxi- mum of 10.) nYou can enter mailbox numbers or names for all mailbox types except a remote destination mailbox. For that mailbox, you must enter the mailbox number. Just follow the...
Page 32
Using the Listening Options (contd) nIf you press MFin the middle of a mes- sage, NVM-Serieswill erase it when you exit your mailbox unless auto save is enabled or you save it. nAmessage that you forward to a Network Mailbox can be returned to you. For a list of the reasons why, see page 41. nIf you record a comment for a network message and forward it to a non-net- work mailbox, the message is no longer considered a network message. What this means is this: If the recipient press- es TIduring the...
Page 33
Using the Listening Options (contd) 1.Press MC(62). lYou hear: Please Hold. nThen NVM-Seriescalls the extension that left the message. If the message is a network message, NVM-Seriescalls the remote Automated Attendant and dials the mailbox number that left the message. Since in most cases the mail- box number and extension number match, dialing the mailbox number will ring the corresponding extension unless special features at the far end prevent it. If that is the case, you will probably be able to...
Page 34
Using the Listening Options (contÕd) 1.Press #. nYou hear an options menu. 1.Press TI(84). nIf you press TIin the middle of a mes- sage, NVM-Seriesplays the time/date/sender, then continues play- ing the message. nIf the mailbox is storing responses from an Interactive Mailbox, pressing TIalso plays the Reference number for the responses (if it is enabled). (See also Auto Time-Stamp on page 56.) 1.Press SA(72). lYou hear: The message has been saved. Ready. nPressing SAin the middle of a mes- sage pauses...
Page 35
Using the Listening Options (contd) 1.Press RL(75). nAll the comments for listening to mes- sages apply to listening in reverse order. lSee also Listening to Your Messages on page 27. 1.Press L(5). lSee also Listening to Your Messages on page 27. 1.Press k. lYou hear: Listening has been paused. To continue listening, press the star key. 1.Pressk. nNVM-Seriesplays the message from where you paused it. 1.Press B(2). nNVM-Seriesbacks up (rewinds) the message, then automatically plays it. The backup interval...
Page 36
Using the Listening Options (contd) 1.Press G(4) before the message ends. nThe go-ahead interval is normally 5 seconds. 1.Press VU(88) for volume up. 2.Press VD(83) for volume down. 3.Press VN(86) for normal volume. 1.Press 1N(16). nNVM-Serieswill now play only your new messages when you press Lto lis- ten. New messages include any net- work messages that were returned to you. 1.Press 1S(17). nNVM-Serieswill now play only saved messages (from previous mailbox sessions) when you press Lto listen. 1.Press...
Page 37
Retrieving Fax Messages To send a FAX Message to your mailbox, callers must call you from a FAX telephone. NVM-Seriesthen plays recorded instructions on how to send the FAX. Depending on how NVM-Seriesis set up, they may be able to record a comment just before sending the FAX. To see if you have a FAX message, you simply call your mailbox and press Lto listen. If there is a FAX Message, NVM-Seriesplays the recorded comment (if there is one), then says: lThis X-page FAX Message arrived on (date/time) from...
Page 38
Recording a Message NVM-Serieslets you record a message for a person: nAfter you call their extension through the Automated Attendant and cant get through. nAfter you call the persons direct line while it is forwarded to their mailbox. nAfter you call the Automated Attendant, without calling the persons extension (this is called quick message). nAfter you call your Subscriber Mailbox (or Guest Mailbox, if allowed in programming). nAfter you make an Intercom call to their extension and cant get through....
Page 39
Recording a Message (contd) 1.Press a key to begin recording, if instructed to do so. Otherwise, just start speaking after the tone. 2.When done, hang up or press #to return to the Automated Attendant. 1.Access the Distribution Mailbox. lSee the System Administrator. 2.Start recording after the tone. 3.When done, hang up. lNVM-Series distributes the message to each mailbox on the Distribution List. For another method, see page 40. If you hear their greeting or: lAt the tone you can leave a message:...
Page 40
Recording a Message (contÕd) 1.Dial NVM-Seriestelephone number. 2.Press kduring company greeting. lYou may have to press 0-9 (its pro- grammable). 3.Dial the desired extension number (or dial the desired Alias Network Mailbox number). lYou hear the mailbox greeting (if it is recorded) or the voice prompt: At the tone, you can leave your message for (extension or name). 4.If a voice prompt or personal greeting requests that you press a key, press that key. Otherwise, go to step 5. 5. Wait for the tone,...