Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

About Caller ID
Caller ID identifies the telephone number of an incoming caller. This
enhances NVM-Seriesoperation in a couple of ways (see below).
Caller ID and the Make Call Option
nIf an outside caller tries your extension and gets your Mailbox
Greeting, NVM-Seriescan ask the caller to identify (that is, enter)
their telephone number right after the greeting plays. (The caller
also has the option of not entering the number.)
nThen, the caller can leave a message. If they enter their number, you
will...

About Auto Attendant Do Not Disturb
Auto Attendant Do Not Disturb prevents Auto Attendant calls from
ringing your phone. Callers immediately hear your Mailbox Greeting
and can leave a message. For details, see Recording a Mailbox
Greeting & Auto Attendant Do Not Disturbon page 48.
About Your Incoming Call Options
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Exiting the Automated Attendant
Hang up.
Exiting a Mailbox
After you call a mailbox to listen to its messages and/or use other
NVM-Seriesfeatures, you exit the mailbox as described below. These
instructions apply to Subscriber, Guest, Message Center, and Future
Delivery Mailboxes. To exit an Announcement Mailbox, see Calling
an Announcement Mailbox.
Press XX(99) or hang up.
Press X#(9 #).
To eXit a mailbox,
then return to it
To eXit a mailbox
To exit the
Automated
Attendant
Exiting NVM-Series
22...

Exiting a Mailbox (contd)
You cannot return to the Automated
Attendant after you dial 9 to exit a Future
Delivery Mailbox from an inside extension.
1.Press X (9).
lListen for: To go to the Automated
Attendant, press the star key(if you do
not hear it, you cannot call the
Automated Attendant). You will not hear
it if you exit a Subscriber or Message
Center Mailbox from an inside extension
and that mailbox is not programmed
with a Next Call Routing Mailbox (see
your System Administrator).
2.Press k.
lIf...

Getting Recorded Help
If you forget what codes to press or you press a code and NVM-
Seriessays:
lThat is an invalid entry:
nWait a few seconds without dialing anything. NVM-Serieswill
repeat your choices or play the prompt: 
lFor a help message, press zero.
At this point you can press zero to hear your options.
nPress zero right away to get a recorded help message (if you are in
your mailbox).
Getting the Time and Date
After you call you mailbox, you can get the time and date.
1.Call your mailbox (see...

How You Know You Have Messages
NVM-Serieslets you know you have messages as follows:
nIt flashes the Message key/lamp at your phone. The Message
key/lamp flashes as long as there are new messages in your mailbox
(that is, messages that you have not started to listen to).
nYou may also hear the synthesized announcement over your phoneÕs
speaker:
lYou have a message.
nIn addition, display phones can show you the total number of mes-
sages in your mailbox.
The Message key or lamp goes out when you do the...

How You Know You Have Messages (contd)
From your124i/384i keyset:
1. Do not lift handset.
2. Press CHECK.
3.Dial * 0. 
There are 3 message displays:
nVOICE MESSAGES 
l(For messages in your mailbox)
nVAU GENERALMESSAGE
l(For a General Message [recorded])
nCHECK MESSAGE 
l(For Messages Waiting)
4.To see what type of messages you have,
press VOLUP/DOWN.
5.To respond to the displayed message,
press CALL.
6.To clear the display, press CLEAR.
From yourONYX/DS01 keyset:
1. Do not lift handset.
2.Press flashing...

Listening to Your Messages
You can listen to your messages after you call your mailbox. If you
listen to a message all the way through, NVM-Serieswill erase or
save it, depending on programming. To override the automatic
erase/save, press SAto save or Eto erase the message. If you listen to
only part of a message, NVM-Seriesleaves it in your mailbox. This
type of message is classified as a Held message.
NVM-Series assigns a pre-programmed listen mode to your mailbox.
Alisten mode determines the type of...

Listening to Your Messages (contd)
1.Call your mailbox (see page 6).
2.Press L(5). The first or last message
plays (depending on programming).
lWhen its done, you hear: The message
will be erased when you exit your mail-
box.or The message has been saved.
Then you hear a mini menu of options. To
turn it on/off, see Auto Help on page 54.
3.Press Lto listen to the next one.
lIf its the last message, NVM-Series
says: Going to the first message,then
plays it. If you were listening in reverse
order,...

Using the Listening Options (contd)
Some of listening options are not available to Message Center, Guest
and Future Delivery Mailboxes. For more information, see Calling a
Message Center Mailbox, Calling a Guest Mailboxand Calling a
Future Delivery Mailbox.
NVM-Seriessends your reply to the mail-
box that sent the message (including mail-
boxes at remote network locations).
1.Press RE(73).
2.Follow the voice prompts.
nWhen the process is complete, you will
hear: The reply has been sent.
nIf NVM-Serieshas...