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Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide
Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide
Here you can view all the pages of manual Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide. The Nitsuko manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 51
Changing Your Security Code If you assign a security code to your mailbox, you will have to enter the code every time you call your mailbox to listen to your messages or use other NVM-Seriesfeatures. Asecurity code can be up to 6 dig- its long. And you can change the security code at any time. If you for- get the security code, the System Administrator can erase your current one so you can enter a new one. The following types of mailboxes can have a security code: Subscriber, Message Center, Guest, and...
Page 52
About Message Notification (contÕd) nThe type of number you wish NVM-Seriesto call: outside, exten- sion, a radio page (with or without an announcer), or a digital pager nWhether you must enter your mailbox security code after you accept a notification call at a telephone Once you enable Message Notification, NVM-Serieswill call you as soon as you receive your first message. If you accept the call at a tele- phone or if the paging service gets through to you, NVM-Serieswaits a preset time before...
Page 53
About Message Notification and Urgent Messages NVM-Serieslets you turn on Message Notification for only Urgent Messages, if desired. If you turn it on, NVM-Serieswill ask you to assign a calling priority to the numbers. That is, you can program the order in which NVM-Serieswill call the 3 notification numbers. If you do not assign a priority to a number, NVM-Serieswill not call that number for Urgent Messages. NVM-Serieswill, however, call that number for non-Urgent Messages. Using Message Notification...
Page 54
Using Message Notification (contd) Note:You can make the following special entries in the notification number. Enter these codes:For this special entry: kFnFlash kH nWait 2 seconds to hear any type of sound (if none, NVM-Seriesterminates the call). kW nWait 2 seconds for dial tone (if none, NVM- Series terminates the call). kP nNon-monitored pause (NVM-Seriespauses 2 seconds, then dials next digit.) kM nMonitored pause (NVM-Seriespauses 2 sec, then dials the next digit if there is no busy/reorder tone....
Page 55
Using Auto Help Auto Help is the automatic mini menu of options that plays right after you call your mailbox, after you listen to a message, or when you pause recording or exceed the recording limit. You can turn Auto Help on or off depending on your preference. (You canÕt turn Auto Help on and off in NVM-2.) For example: nIf Auto Help is on and you call your mailbox when you have mes- sages, you hear: lYou have x messages. To listen to your messages, press L. To record and send a message, press RS. For...
Page 56
Using Auto Forward With Auto Forward, NVM-Seriescan automatically copy each of your messages to another persons mailbox Ð your partner mailbox. This way, if you are on vacation, your partner can immediately respond to any messages you receive. You will not have to ask someone to check your mailbox. By default, NVM-Serieswill save each message in your mailbox after copying it to your partner mailbox. NVM-Seriescan, however, be pro- grammed to erase your messages after copying them. (See your System...
Page 57
Using Auto Time-Stamp After playing a message, NVM-Seriescan automatically play the following: nTime and date that the message was left. nName or number of the message sender. If Auto Time-Stamp is off, you must press TIduring or after a mes- sage to get this information. 1. Call your mailbox. 2. Press OP(67). 3. Press AT(28). 4.Follow the voice prompts. To change the mail- box OPtion called, Auto Time-Stamp 56 Using Mailbox Options 17600sug02_34.qxd 2/11/98 2:59 PM Page 56
Page 58
Using the Call Waiting Option Call Waiting lets the NVM-SeriesAutomated Attendant callers send a signal (beeps) to your extension while you are busy on a call. This way, you know when another call is waiting for you. It works like this: nWhen you are busy on a call, the Automated Attendant says this to a caller: lExtension XXX (or your name) is busy. To leave a message, press 1. To wait for the extension to become available, press 2. For other options, press 3. nIf a caller presses 2, you hear beeps at...
Page 59
Using the Call Announcing Option With Call Announcing, the NVM-SeriesAutomated Attendant can let you know who is calling before putting the person through to your Subscriber extension. You can accept the call or send it back to the Automated Attendant if you are too busy to take the call. It works like this: nThe Automated Attendant asks the caller to record their name, then the Automated Attendant calls you. nWhen you answer and say Hello, you will hear this: lHello. I have a call for (extension XXX or...
Page 60
Using the Call Announcing Option (contÕd) Notes:(1) To have Call Announcing, the System Administrator must allow it for your Subscriber Mailbox in system programming. (2) If you turn on Auto Attendant Do Not Disturb (see also Recording a Mailbox Greeting) or Paging Message, Call Announcing will not be available to callers. 1.Call your mailbox (see page 6). 2.Press OP(67). 3.Press CA(22). 4.Follow the voice prompts. To turn on/off the mailbox OPtion called, Call Announcing 59 Using Mailbox Options...