Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

Calling an Announcement Mailbox
An Announcement Mailbox is a mailbox that simply plays recorded
information. Typical Announcement Messages include: monthly sales
figures, a weekly business schedule, daily interest rates, insurance
claim information, movie schedule, etc. You can call an
Announcement Mailbox from outside the company and listen to the
Announcement Message.
1.Dial NVM-Seriesphone number.
2.Wait for company greeting.
3.Press # during the greeting, then dial
Announcement Mailbox number.
OR...

Calling a Guest Mailbox
AGuest Mailbox is a mailbox that your System Administrator can
reserve for an outside party you know, perhaps a vendor you frequent-
ly do business with. You can record messages for the Guest Mailbox,
and the Guest can retrieve them through the Automated Attendant or
through an extension inside your company.
Your System Administrator can program a Guest Mailbox in one of
two ways: with access to all features in this guide or with access to all
features except: record and send a...

Calling a Guest Mailbox (contd)
If the Message key or lamp is flashing, this
means there are messages in the mailbox.
l(See also page 25.)
1.For124i/384i phones: 
nPress only VMkey; or, CALLkey, dial k
8. On SLT, lift handset, dial k8. 
ForONYX/DS01 phones:
nPress Message key. On SLT, lift hand-
set, dial k6.
ForPortrait 308/824 phones:
nPress SPK, dial k(or press One
Touch key).
lIf your mailbox has a security code, you
hear: Please enter your security code.
3.Dial your security code (if required)....

Calling a Message Center Mailbox
Your System Administrator usually sets up a Message Center Mailbox
for callers who dial the Automated Attendant from a rotary dial phone.
AMessage Center Mailbox is a catch-all type of mailbox that lets
rotary dial callers leave a message without dialing any codes. At some
point in the day, someone in your company must call the Message
Center Mailbox to listen to the messages and forward them to the
appropriate mailboxes (see Listening to Messagesand Using the
Listening...

Calling a Message Center Mailbox (contd)
1.Get intercom dial tone, dial Voice Mail
master extension.
l You hear: Please enter your mailbox
number.
2.Dial Message Center Mailbox number.
l If the mailbox has a security code, you
hear: Please enter your security code.
3.Dial your security code (if required).
1
.Dial NVM-Seriesphone number.
2.Wait for company greeting.
3.Press #during the greeting.
lYou hear: Please enter your
mailbox number.If you do
not hear this, you may have to
press something other than...

Calling a Future Delivery Mailbox
AFuture Delivery Mailbox stores Future Delivery Messages. NVM-Series
sends a Future Delivery Message to other mailboxes on the programmed 
delivery date and time. (See also Recording a Future Delivery Message.)
If necessary, you can call the Future Delivery Mailbox to listen to and
erase a Future Delivery Message before NVM-Seriessends it. You can
also access all the other listening options except: record a reply (by press-
ing RE), have the message forwarded (by...

Calling a Network Mailbox
If necessary, a person can call (i.e., log onto) an Alias or Remote
Network Mailbox and listen to the stored messages before NVM-
Seriessends them to the other Voice Mail System (s). NVM-Series
lets the person use the listening options and all the other features
explained in the Users Guide except:
nRecord and Send a Message (RS)
nRecord a Paging Message (PG)
nMessage Notification (OPN)
nCall Waiting (OPCW), Call Announcing (OPCA)
nCall Queuing
If anyone is going to log onto a...

NVM-Seriescan handle your incoming callers in a variety of ways.
About Call Announcing
With Call Announcing, the Automated Attendant can let you know who
is calling. For more information, see Using the Call Announcing Option
on page 58.
About Call Queuing
With Call Queuing, NVM-Serieslets your Automated Attendant callers
queue (wait in line) for your extension when you are busy on a call.
It works like this:
nWhen you are busy on a call, NVM-Seriessays this to an incoming caller:
lExtension X X X (or...

About Call Waiting
With Call Waiting, NVM-Serieslets Automated Attendant callers send
a signal (beeps) to your extension while you are busy on a call. For
more information, see Using the Call Waiting Option.
About the Paging Message
If you record a Paging Message, NVM-Seriesuses it to page you
when a caller tries to reach you. NVM-Seriesfirst parks the caller at
your extension, then plays your Paging Message over a page zone in
your phone system. You can pick up the parked call from any exten-
sion by...

About the Paging Message (contd)
nThe Paging Message itself is simply a message you record to page
yourself. For example, John Smith should record a Paging Message
something like this: 
lJohn Smith. You have a call parked at your extension. 
NVM-Seriesis initially set up to page the All Call Page Zone. To have
NVM-Seriespage a different zone, see your System Administrator. 
Notes:(1) If Auto Attendant Do Not Disturb is on, NVM-Serieswill not
page you. For information on Auto Attendant Do Not Disturb,
see...