Nitsuko Ds2000 Software Manual

Trunk (Line) Queuing / Trunk Callback
DS2000 Software ManualChapter 1: Features333
Programming Guide
Programming List
Program 0101 - Trunk (Line) Queuing Priority (page 363)
In an extension’s Class of Service, enter Y to enable Trunk (Line) Queuing Priority.
Program 0101 - Camp-On to Busy Line (page 363)
In an extension’s Class of Service, enter Y to allow camping on to a busy trunk.Program 1801 - 
Extension Class of Service Assignment (page 450)
Assign Class of Service to extensions.
Other Related...

Trunk (Line) Queuing / Trunk Callback
334Chapter 1: FeaturesDS2000 Software Manual
Last Number Redial (page 174)
If all trunks are busy and Last Number Redial cannot go through, the user can dial 2 a queue 
for a trunk to become free. If the user hangs up, the system converts the queue to a Trunk Call-
back.
Save Number Dialed (page 254)
If an extension user presses their Save key and hears busy, they can dial 2 to wait in line for 
the trunk to become available. The system will automatically redial the...

Trunk Groups
DS2000 Software ManualChapter 1: Features335
Trunk Groups
Description
Extension users can optionally dial trunk group access codes 90-98 to select trunk groups 0-8 for 
outgoing calls. This is helpful in applications that have different services arranged into trunk 
groups. For example, dialing 90 could access a group of DDD trunks for local calls, and dialing 91 
could access a group of WATS trunks for long distance calls. (Note that systems with Trunk Group 
Routing (page 329) enabled...

Trunk Groups
336Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0501 - Single Digit Access (page 395)
Enter N to disable single digit access. With single digit access disabled, an extension user can 
dial 90-98 to access trunk groups 0-8.
Program 1002 - Trunk Groups (page 424)
Assign trunks to Trunk Groups (0-8).
Program 1803 - Extension Line Access Assignments (page 461)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing...

Trunk Groups
DS2000 Software ManualChapter 1: Features337
Feature Operation
To place a call over a trunk group:
1. Lift handset.
2. Press ICM.
3. Dial trunk group code (90-98). 
If you hear dial tone as soon as you dial 9, your system has Trunk Group Routing  
enabled. SeeTrunk Group Routing on page 329  for more.
4. Dial outside number.Intercom dial tone.
ICM on.
Trunk dial tone.
Line key on. 

Trunk Timers
338Chapter 1: FeaturesDS2000 Software Manual
Trunk Timers
Description
LCCPU 01.00.00 Available. See System Timers, Trunks on page 300 for more. 

Voice Announce Unit (VAU)
DS2000 Software ManualChapter 1: Features339
Voice Announce Unit (VAU)
Description
LCCPU 01.00.00 Not available. 

Voice Mail
340Chapter 1: FeaturesDS2000 Software Manual
Voice Mail
Description
The system is fully compatible with Nitsuko’s NVM-Series Voice Mail with Automated Attendant 
Systems. These systems provide telephone users with comprehensive Voice Mail and Automated 
Attendant features. Automated Attendant automatically answers the system’s incoming calls. After 
listening to a customized message, an outside caller can dial a system extension or use Voice Mail. 
Integrated Voice Mail enhances the telephone...

Voice Mail
DS2000 Software ManualChapter 1: Features341
In addition, Voice Mail can be the overflow destination for the following types of calls (refer to the 
individual features for the specifics):
Direct Inward Line (page 88)
A trunk that directly rings an extension can overflow to Voice Mail.
Extension Hunting (page 121)
A trunk that rings an Extension Hunting group can overflow to Voice Mail.
Group Ring (page 144)
A trunk that rings a group of extensions can overflow to Voice Mail.
Key Ring (page...

Voice Mail
342Chapter 1: FeaturesDS2000 Software Manual
Programming Guide
Step-by-step guide for setting up Voice Mail 
(Page 1 of 4)
Step 1: Make sure you have analog ports reserved for Voice Mail.
• If you are using a 2-OPX Module, be sure to enter  
type 21 in Program 1801 - Extension Circuit 
Type (page 449). The 2-OPX Module must be P/
N 92177A.
• If you are using ports on an ASTU PCB, be sure 
to enter  type 15 in Program 1801 - Extension 
Circuit Type (page 449). 
• Following the instructions in...