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Nitsuko Digital System Multibutton Telephone Feature Handbook
Nitsuko Digital System Multibutton Telephone Feature Handbook
Have a look at the manual Nitsuko Digital System Multibutton Telephone Feature Handbook online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Nitsuko manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
301 302 303 304 305 306 307 308 309 310 321 322 323 324 325 326 327 328 329 330 341 342 343 344 345 346 347 311 312 313 314 315 316 317 318 319 320 331 332 333 334 335 336 337 338 339 340 PAGE PAG 1 PAG 2 PAG 3 60 61 62 RLS N1850 - 50 Your DSS Console Charts and Illustrations 73
QUICK REFERENCE OUTSIDE CALLS Placing:Lift handset + Line key + Dial number Answering:Lift handset (if not connected, press flashing key) Answering ringing over paging speakers:Lift handset + ICM + Dial * 0 INTERCOM CALLS Placing:Lift handset + ICM + Dial extension (if you hear ring-busy, you may be able to dial 1 to get through) Answering:If ringing, lift handset. If announced, speak toward phone or lift handset. HOLD Placing call on Hold:HOLD + Hang up Retrieving call:Lift handset + Flashing line key for outside call (or ICM, then HOLD key) TRANSFER Transferring outside call:ICM + Dial ext. + Announce call + Hang up CONFERENCE Setting up a three-way conversation:Establish an outside/Intercom call + CONF + Establish next call + CONF RESPONDING TO SIGNAL TONES Two tones during handset call:Then you hear a co-worker’s voice over your call. To reply, press and hold MIC/DND. One tone during speakerphone call:This means a call is waiting to be answered. Press HOLD + Flashing ICM or line key. Fast busy or warble tone anytime:This means you made a mistake in placing a call or using a feature. Hang up and start over. Charts and Illustrations 75
DS01 USER-PROGRAMMABLE FEATURES To program a feature, press PGM# and the feature’s code. For example, to set Night Ring, press PGM# and dial NR. The remaining steps vary with each feature. Your access level determines the features you can program. See your communications manager. Note that enabling RA or NR disables DRA and vice versa. To disable ringing, disable NR, RA and DRA. DELAYED RING ASSIGNMENTPGM + DRA + Line key + Y(es) or N(o) + SAVE DSS PGM# + DSS + DSS key + ext. + SAVE HEADSET PGM# + HS + Y(es) or N(o) + SAVE HOTLINE PGM# + HL + Hotline key + ext. + SAVE NIGHT RING PGM# + NR + Line key + Y(es) or N(o) + SAVE PAG E PGM# + VP + Y(es) or N(o) + SAVE PRIME LINE PGM# + PLA + Line key + Y(es) or N(o) + SAVE RING ASSIGNMENT PGM# + RA +Line key + Y(es) or N(o) + SAVE RINGING LINE PREFERENCEPGM# + RLP + Y(es) or N(o) + SAVE SPEED DIAL PGM# + SD + One-Touch Speed key (or bin + PGM#) + (Display set only) Name or PGM# + line key (or line/group code + PGM#) or ICM + number (32 digits max.) + SAVE TIME AND DATE PGM# + TD + Month (01-12) + PGM# + Date (1-31) + PGM# + Year (2 digits) + PGM# + Hour (00-23) + PGM# + Minutes (00-59) + SAVE VOICE ANNOUNCE PGM# + VA + Y(es) or N(o) + SAVE WHISPER PAGE PGM# + VO + Y(es) or N(o) + SAVE Charts and Illustrations 76
Index A Account Codes, 14 Mandatory, 14 Ve r i f i a b l e , 1 4 ACD Agent (Member), 17 Announcements, 18 Group Status, 17 On and Off Duty, 17 Recording Announcements, 18 Supervisor, 17 ACD Agent, Removing from Service, 17, 18 Add-On Conference, 25 Alarm, 15 Alphanumeric Display Display Brightness, 30 Introduction to, 2 Messages, 30 Alternate Attendant, 16 Answering Intercom Calls, 10 Answering Machine Emulation, 63 Answering Outside Calls, 8 ARS, 8 Assigned Night Answer See Night Answer Attendant Alarm Messages, 15 Attendant Call Forwarding Cancel, 21 Attendant Features Only Alarm, 15 Alternate Attendant, 16 Call Forwarding Cancel, 21 Forced Line Disconnect, 33 Monitor, 41 Night Answer, 42 Attendant Monitor Index Index - 1
See Monitor Attendant, Features not available to Call Forwarding, 20 Callback, 22 Do Not Disturb, 31 Group Listen, 34 Handsfree, 7 Handsfree Volume Adjustment, 67 ICM Key, 10 Line Callback, 38 Message Waiting, Receiving, 40 Microphone Mute, 41 Personal Greeting, 48 Voice-announced calls, 10 Whisper Page, 43 Audio Prompts, 65, 66 Audio Volumes, 67 Automated Attendant, 44 Automatic Redial See Last Number Redial Automatic Route Selection, 8 B Background Music Volume Control, 67 Barge In, 37 Brightness Adjusting the Display, 31 C Call Coverage, 59, 60 Call Forwarding, 20 Cancelling, 20 Off-Premise, 21 On-Premise, 20 To mailbox, 64 Call Forwarding at Attendant See Alternate Attendant Index Index - 2
Call Forwarding Cancel, 21 Call Park, 47 Call Pickup Group, 33 Group Ring, 34 Hotline, 36 Call Pickup, Directed, 28 Call Timer, 21 Auto, 22 Manual, 22 Call Waiting See Camp-On Callback, 22 Cancelling, 23 Line, 38 Called Number Delivery (CND) See Caller ID Called Number Identification (CNI) See Caller ID Caller ID, 23 Error Messages, 24 Post-Answer Display, 23 Pre-Answer Display, 23 Calling a Message Center, 64 Calling your mailbox, 64 Camp-On, 24 Centrex Feature Keys See your communications manager. Chaining Speed Dial Numbers, 59 Class of Service See Walking Class of Service Conference, 25 Meet Me, 39 Unsupervised, 26 Conversation Record Key, 64 Index Index - 3
D Database Dialing See Telemarketing Dial Date and Time, 61 Delayed Ringing, 76 Dialing 9 or 90-98, 8 Dialing Behind a PBX or Centrex, 8 Dialing from the PC See Telemarketing Dial Dialing Number Preview, 26 Dialing Plan, 69 Digital Door Box, 31 Direct Line Access, 8 Direct Station Selection, 27 Directed Call Pickup, 28 Directory Dialing, 29 Company-wide, 29 Intercom, 29 Personal, 29 Disabling Lines and Extensions, 50 Display Adjusting the display brightness, 31 Display Messages, 30, 52 DND See Do Not Disturb Do Not Disturb, 31 Door Box, 31 DSS See Direct Station Selection E Exclusive Hold, 10 Executive Override See Intrusion Extension Speed Dial, 54 External Paging, 45, 46 Index Index - 4
F Flash, 32 Flash Rates Call Coverage key, 60 Group Call Pickup Key, 34 Hotline Key, 36 Page key, 47 Park key, 48 Personal Speed Dial key, 57 Record Key, 65 System Speed Dial key, 59 Timer key, 2 2 Forced Account Codes See Account Codes, Mandatory Forced Trunk Disconnect, 33, 41 Forwarding calls to your mailbox, 64 G Group Call Pickup, 33 Group Listen, 34 Group Ring, 34 Groups Call Pickup, 33 Privacy, 50 H Headset Mode, 35 Hold, 10, 11 Exclusive Hold, 10 Intercom, 12 System Hold, 10 Hotline, 36 I Intercom, 9 Internal Paging, 45, 46 Intrusion, 37 Index Index - 5