Nitsuko Digital System Multibutton Telephone Feature Handbook

							Forced Line Disconnect
This feature is for attendants only.
Forced Line Disconnect allows you to disconnect a call on an outside
line. This may be necessary, for example, when a call is terminated but
the line remains locked up (line key stays lit).
To disconnect a line:1.Lift handset. 
2.Press desired line key. 
3.Press PGM#. 
4.Hang up. 
OR
1.Lift handset. 
2.Press ICM. 
3.Dial line access code (e.g., 801). 
4.Press PGM#. 
5.Hang up. 
Group Call Pickup
Your extension may be in a group with some of your co-workers’
extensions so you can easily pick up each other’s calls. You can answer a
call that is ringing any extension in the group by dialing a Group Call
Pickup access code. You may have Group Call Pickup keys on your
phone, which you can also use to answer calls. You don’t have to be a
group member to have Group Call Pickup keys.
To answer a call ringing in a
Pickup Group from a phone
within that Pickup Group:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
3.Press * and dial 1. 
-You are connected to the caller. Your
display shows, P (+ name) or
PICKUP FROM (+ extension
number). 
OR 
Group Call Pickup
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							1.Lift handset. 
2.Press the flashing Group Call Pickup key.
-The key flashes when a call is ringing
the group.
-You are connected to the caller. Your
display shows, P (+ name) or
PICKUP FROM (+ extension
number).

User-Programmable
Feature:Use Ring Assignment/Delayed Ring
Assignment in User-Programmable Features
(page 76) to assign Pickup Group key ringing. 
Group Listen
Group Listen lets you talk into your handset and have your caller’s voice
broadcast through your telephone speaker. With Group Listen, others in
your work area can listen to your conversation. If you are an attendant,
you cannot use Group Listen.
To initiate Group Listen:1.Establish handset call. 
2.Press HF (but do not hang up). 
-HF lights.
To cancel Group Listen:(Do not hang up.) 
1.Press HF. 
-HF goes out.
Group Ring
During installation, certain extensions in your system were arranged into
Ring Groups. When you call a Ring Group number, all extensions in the
Ring Group ring. You can also answer a Ring Group call.
To place a call to a Ring
Group:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
Group Listen
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							1.Lift handset and press ICM. 
2.Dial Ring Group number (e.g., 396). 
-You hear ringing; wait for an answer.
To answer a Ring Group call
at any phone:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset and press *. 
2.Dial Ring Group number (e.g., 396). 
-You are connected to the caller.
To answer a Ring Group call
ringing your group:1.Lift handset. 
-The ICM key or a Line key lights.
Headset
If you have a Headset, you can use it instead of the handset. Using the
headset frees up your hands for other work.
To install the headset:1.Leave the handset in the cradle. 
2.Unplug the handset and plug in the headset.
For Non-attendant Keysets 
Use the HF key to hang up calls in place of
the handset.
To operate a Headset:1.Press HF whenever you see the instruction,
Lift handset. 
2.Press HF whenever you see the instruction,
Hang up.
For Attendants 
To answer a call using the
headset:1.Press RLS on the DSS Console. 
-If you have Ringing Line Preference
(page 51), this answers the call. 
2.Press the flashing line or Intercom loop key.
Headset
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							To place a call using the
headset:1.Press RLS on the DSS Console. 
2.Press the flashing line or Intercom loop
key. 
-If you have Ringing Line Preference,
press the line or Intercom loop key
before pressing RLS.

User-Programmable
Feature:You can allow or deny Headset operation for
your phone. Refer to Headset in
User-Programmable Features.
Hotline
Hotline gives you one-button calling and Transfer to another extension
(your Hotline partner). The Hotline key on your phone shows the status
of your partner’s extension.
When the Hotline key is ... Your partner is ... 
OFF Idle
ON Busy
Flashing DND
You may be able to override an extension in Do Not Disturb using your
Hotline key. Refer to the Do Not Disturb feature on page 31.

User-Programmable
Feature:You can use Hotline in User- Programmable
Features (page 76) to change your Hotline
assignment.
To place a call using a
Hotline key:1.Lift handset. 
2.Press the Hotline key. 
-If the Hotline key to your partner is lit,
see the Off-Hook Signaling feature on
page 43.
Hotline
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							To transfer the call you are
on using a Hotline key:(Do Not Hang Up.) 
1.Press the Hotline key. 
-If your partner doesn’t answer, you can
press another Hotline key instead of
going to step 2.
2.Hang up, or wait for an answer.
To answer a call from your
Hotline partner:(ICM flashes.) 
If you are not an attendant... 
1.Listen for two beeps. 
2.Speak toward the phone.
If you are an attendant... 
1.Lift handset. 
2.Press HF (Intercom loop key).
Intrusion (Barge-In)
Intrusion allows you to break into another conversation.
CAUTION: Unauthorized intrusion on calls using this feature may be
interpreted as an invasion of privacy.
To intrude on a busy
extension:(Do Not Hang Up.) 
1.Dial I (dial pad key 4). 
-Busy party hears two short beeps. 
-You cannot Intrude on a Conference
call. 
-If you hear fast busy tone, you cannot
Intrude. 
2.Wait about four seconds, until the CONF
key lights. 
-You and the other two parties are in
Conference.
Intrusion (Barge-In)
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							Last Number Redial
This feature is always available.
With Last Number Redial, you can easily call the last outside number
you dialed. Each time you place an outside call, the system saves the
number you dialed (up to 24 digits). You can redial the call whether it
was answered, unanswered or busy. Redial uses the same line to dial out
unless you select a different line.
To place a call using Last
Number Redial:1.Lift handset. 
-To select a different line, press a line key
2.Press DIAL. 
3.Press LAST. 
-If you hear busy tone, press an idle line
key. Your call dials out automatically.
Line Callback
You can leave a Callback request for a busy outside line. The system
rings you when the outside line is available. You do not need to keep
checking the line, hoping to find it idle. You will note that the Callback
ring cadence is longer than other ringing signals. To leave a Callback for
an extension, see the Callback feature on page 22. If you are an attendant,
you cannot use the Line Callback feature.
To request a Callback for an
outside line on a line key:1.Press illuminated line key. 
-You hear busy tone. 
2.Dial C. 
-Busy tone stops. 
3.Hang up. 
-Use your phone for other calls while
you wait for Callback to ring you back.
To request a Callback after
dialing a code for an
outside line:1.Dial C and hang up. 
Last Number Redial
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							-You can use your phone for other calls
while you wait for Callback to ring you
back.
To answer when Callback
rings you back:1.Lift handset. 
-You hear dial tone on the line you
requested. 
2.Place call.
To cancel a Callback
request to a specific line:1.Try to access busy line again. 
-You hear busy tone. 
2.Press * and hang up.
To cancel all your Callbacks
simultaneously:(This also cancels your Intercom Callbacks.) 
1.Lift handset. 
2.Press ICM and dial *. 
3.Press FTR. 
4.Hang up. 
Meet-Me Conference
Meet-Me Conference allows you to set up a Conference with up to two
other inside parties. Each party joins the Conference by dialing a
Meet-Me Conference access code. Also see Conference on page 25.
To set up a Meet-Me
Conference:1.Page desired parties and announce Meet-
Me Conference code (11 or 12). 
2.Press ICM. 
3.Dial Meet-Me Conference access code.
To join a Meet-Me
Conference:1.Lift handset and press ICM. 
2.Dial announced Meet-Me Conference ac-
cess code (11 or 12). 
-The CONF key lights when the three
parties join the Meet-Me Conference.
Meet-Me Conference
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							Message Waiting
You can leave a Message Waiting indication at a busy or unanswered
extension requesting a return call. The indication is a flashing MSG key
and an optional voice reminder message. If you are an attendant, another
extension user cannot leave a Message Waiting at your extension. Also
see Voice Mail on page 62.
To leave a Message Waiting
after calling an extension:(Do Not Hang Up.) 
1.Press MSG. 
-You hear dial tone. You cannot leave a
Message Waiting while using Whisper
Page. See Off-Hook Signaling on page
43.
2.Hang up.
To answer a Message
Waiting left at your
extension:(Your MSG key flashes fast.) 
1.Lift handset and press MSG. 
-The system calls the extension that left
you the message. Your MSG key
continues to flash if you have additional
Messages Waiting. 
To select the message you
want to answer (from your
display phone):(Do not lift handset.) 
1.Press MSG. 
-Your display shows the extension which
left you the message. Press MSG again
until you see the message you want to
answer. 
2.Lift handset. 
3.Press MSG. 
-The system calls the extension you
selected.
To cancel all the messages
left on your phone:(This also cancels your Intercom and Line
Callbacks.) 
Message Waiting
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							-You cannot cancel a Message Waiting
you left at an individual extension.
1.Press ICM. 
2.Press PGM#. 
3.Press *. 
4.Press HF to hang up.
Microphone Mute
Microphone Mute allows you to turn off your phone’s Handsfree
microphone at any time. When you activate Microphone Mute, you can
still listen to your caller but your caller cannot hear your voice. If you are
an attendant, you cannot use Microphone Mute.
To activate Microphone
Mute:1.Press MIC/DND until it lights. 
-You can do this while on a call or when
your phone is idle (to turn off
Handsfree reply to a voice-announced
call).
To deactivate Microphone
Mute:1.Press MIC/DND until it goes out. 
-If MIC/DND flashes fast, your phone is
in Do Not Disturb instead on page 31.
Monitor
 This feature is for attendants only.
Monitor allows you to listen to somebody else’s phone conversation,
without them hearing you or knowing you are on the line. When you
monitor someone on an outside call, you hear both parties. However,
when you monitor someone on an inside call, you only hear their caller.
You cannot Monitor a Conference call.
CAUTION: Unauthorized monitoring of calls using this feature may be
interpreted as an invasion of privacy.
To monitor a call:1.Lift handset and press ICM. 
Monitor
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							2.Dial the extension number. 
3.Dial M. 
-You hear the conversation.
Night Answer
This feature is for attendants only.
If you are an attendant, you can place the system in Night Answer. While
in Night Answer, the system reroutes incoming calls to preselected
extensions or through the paging system. The MIC/DND key flashes only
at your extension while the system is in Night Answer.
To place the system in
Night Answer (attendants
only):1.Press MIC/DND. 
-The MIC/DND key flashes. Your display
shows, NIGHT MODE ON.
To take the system out of
Night Answer (attendants
only):1.Press MIC/DND. 
-The MIC/DND key goes out. Your
display shows, NIGHT MODE OFF.

User-Programmable
Feature:You can change the lines that ring your phone
at night. Refer to Night Ring in
User-Programmable Features (see page 76).
To answer a call during
Night Answer:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
3.Press *. 
4.Dial 0. 
-You are connected to the caller. 
OR 
1.Lift handset. 
2.Press flashing line key.
Night Answer
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