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Nitsuko Digital System Multibutton Telephone Feature Handbook
Nitsuko Digital System Multibutton Telephone Feature Handbook
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Digital System Multibutton Telephone Feature Handbook
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Table of Contents Your system may restrict you from using some of the features listed in this handbook. Ask your communications manager which features you can use. Then, check in the box next to the feature’s name. Also, if your system does not use the standard numbering plan, feature access codes may be different than described. Using Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Your multibutton telephone . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using a programmable key with three functions . . . . . . . . . . . . . 1 If your phone has an alphanumeric display . . . . . . . . . . . . . . . . . 2 Your phone’s key lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using Handsfree instead of the handset . . . . . . . . . . . . . . . . . . . . 3 Dialing codes to use features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 If you have a DSS Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Customize with user-programmable features . . . . . . . . . . . . . . . . 4 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Alternate Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Automatic Call Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Call Forward System Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 i
Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Conference, Unsupervised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Dialing Number Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Direct Station Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Forced Line Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Group Listen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Group Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Intrusion (Barge-In) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Line Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Meet-Me Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Microphone Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Operator Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Page, Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Personal Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Prime Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Privacy Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing Lines and Extensions . . . . . . . . . . . . . . . . . . . . . . . . . 50 Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Selectable Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Station Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 ii
Telemarketing Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Voice Prompting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Charts and Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 iii
DS0 1 Multibutton Fe ature Ha ndbook Using Your Telephone Your multibutton telephone . . . Your multibutton telephone, available in taupe or graphite, gives you quick access to your system’s features. For example, place or answer a Message Waiting just by pressing MSG. Or, press DND to quickly put your phone in Do Not Disturb. If a call is ringing your phone, all you have to do is press the flashing line key to answer it. For an illustration of all the keys on your phone and what they do, turn to page 72 at the back of this guide. Using a programmable key with three functions . . . Your multibutton telephone has 16 programmable keys. Each of your programmable keys may have up to three functions. A single key can be a line, Speed Dial and Direct Station Selection (DSS) key. When you just press the key, you get its first level function (e.g., line key). When you press ICM, the key automatically turns into a DSS key. Press DIAL, and the key becomes a Speed Dial key. Your communications manager can tell you the functions of your programmable keys. DIAL ICMDSS (keys 1-15) Speed Dial (keys 1-16) Feature (keys 1-16) 1
If your phone has an alphanumeric display . . . Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, a ringing outside line may show you the number of the caller before you answer. You can also adjust the brightness of your display. To find out how, turn to page 30. Your phone’s key lights . . . The lights in your phone’s keys help you use the features. The way they flash tells you about your call. Depending on the model of your phone, your key lights can be red or both red and green. To find out more about your key lights, turn to page 70 in the charts section at the back of this guide. FRI 08/18 03:34P MICROPHONE MUTE INCOMING CALL MESSAGE WAITING HOLD MIC/DNDICM CONFMSGHF 2