Nitsuko Digital System Multibutton Telephone Feature Handbook

							Using Handsfree instead of the handset . . .
Your telephone may have a
Speakerphone for Handsfree
operation. This means you can
place and answer calls just by
pressing HF. If your phone has
Automatic Handsfree, you can
press a line key for a Handsfree
call without first pressing HF.
With Monitor, you can press HF to
place a call but must lift the
handset to talk or answer. Turn to
page 7 for more on using the
Handsfree options.
Dialing codes to use features . . .
You can call co-workers, place
outside calls and use many features
by dialing feature access codes.
Often, the code you dial is the first
letter in the feature’s name. For
example, dial 
C to leave a
Callback on a busy co-worker’s
phone. To find out the codes to dial
for outside lines and co-workers,
turn to the chart on page 69.
ABDEF
GHIJKLMNO
DIAL
LASTVOLUP
ALLB
ACKC
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							If you have a DSS Console . . .
You may have a DSS Console next
to your phone. When you first use
your DSS Console, many of the
keys are programmed for you. By
just pressing a key, you can easily
call (Hotline) co-workers, Park
calls or use Page. For an
illustration of the initial layout of
your DSS Console, turn to page 73.
To find out more on what your
DSS Console can do, talk to your
communications manager.
Customize with user-programmable features . . .
You can customize selected
features from your phone. For an
easy-to-use chart that shows your
customizing options, turn to page
76 in the charts section at the back
of this book. Ask your
communications manager if you
have an access level that allows
user-programming.
The symbol 

 in this guide marks
all user-programmable features.
ALL CALL
PA G E
PARK ORBIT 60
EFD
P   SR
PRSHead Set
Night Ring
Speed DialPRS
M   ON
G   IH
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							Know when to use your features . . .
Look up what you want to doThen turn to page
 
Calling a co-workerIntercom Calls .............................. 9
Paging ......................................... 45
Door Box .................................... 31
Outside callsPlacing and Answering ................ 7
Prime Line Selection .................. 49
Ringing Line Preference ............ 51
Account Codes ........................... 14
Dialing Number Preview ........... 26
Call Timer .................................. 21
Flash ........................................... 32
Handling and rerouting
your callsHandsfree ..................................... 7
Hold ............................................ 10
Transfer ...................................... 12
Park............................................. 47
Call Forwarding ......................... 20
Selectable Display Messages ..... 52
Volume Controls ........................ 67
When your call can’t go throughCamp-On .................................... 24
Off-Hook Signaling.................... 43
Callback...................................... 22
Line Callback ............................. 38
Message Waiting ........................ 40
Voice Mail .................................. 62
Whisper Page ............................. 43
Intrusion ..................................... 37
The power of digital voice
processingPersonal Greeting ....................... 48
Operator Assistance.................... 44
Voice Prompting Messages ........ 65
Placing calls quicklySpeed Dial .................................. 53
Last Number Redial ................... 38
Save ............................................ 51
Directory Dialing ....................... 29
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							Know when to use your features . . .
Look up what you want to doThen turn to page
 
When you work in groupsPrivacy Groups ........................... 50
Group Call Pickup ..................... 33
Group Ring................................. 34
Directed Call Pickup .................. 28
If you need privacyDo Not Disturb........................... 31
Microphone Mute ...................... 41
Headset ....................................... 35
Background Music ..................... 19
Have a telephone meetingConference ................................. 25
Unsupervised Conference .......... 26
Group Listen .............................. 34
Meet Me Conference.................. 39
Streamlining your telephoneHotline........................................ 36
Direct Station Selection ............. 27
Station Call Coverage ................ 59
Advanced call processingAutomatic Call Distribution....... 17
Caller ID..................................... 23
Telemarketing Dial..................... 61
Walking Class of Service ........... 68
Features just for attendantsAlarm ......................................... 15
Alternate Attendant .................... 16
Monitor....................................... 41
Night Answer ............................. 42
Removing Lines and Ext............ 50
Forced Line Disconnect ............. 33
Time and Date ............................ 61
Call Forward System Cancel ..... 21
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							Basics
Handsfree
Handsfree lets you place or answer calls without lifting the handset.
When you see the instruction, Lift Handset, you can press HF instead.
•If MIC/DND lights when you press HF, your phone has Monitor, not
Handsfree. You can listen to your call, but you must lift the handset
to speak. 
•If your phone has Automatic Handsfree, you can press a key without
first pressing HF.
•If you are an attendant, you do not have Handsfree.
 To talk Handsfree: 1.Speak toward phone.
To hang up a Handsfree call:1.Press HF.
To change a handset call
into a Handsfree call:1.Press HF. Hang up.
To change a Handsfree call
into a handset call:1.Lift the handset.
Outside Calls
You can place an outside call by dialing a code or by pressing a line key.
You can also answer an outside call using a line key. You may have line
keys on your phone and on your DSS Console.

User-Programmable
Feature:You can change the lines that ring your phone.
Refer to Ring Assignment and Delayed Ring
Assignment in User-Programmable Features
(page 76).
To place an outside call:1.Lift handset. 
2.Press a line key. 
Outside Calls
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							-The line key lights and you hear dial
tone. You may also be able to press a
line group (line rotary) key. These keys
are also called outbound loop keys.
Your communications manager can tell
you which keys are line keys. 
3.Dial number. 
-If your system is behind a PBX or
Centrex, you may have to dial 9 before
your number. Check with your
communications manager.
OR 
1.Lift handset. 
2.Press ICM. 
-You hear dial tone. 
3.Dial line access code (e.g., 801). 
-You hear dial tone. 
-You may also be able to dial a line
group access code (9, or 90-98). If you
have Direct Line Access, you can dial
the outside line extension number (e.g.,
372).
-If your system has ARS (Automatic
Route Selection), 9 is normally your
ARS access code.
4.Dial number.
-If your system is behind a PBX or
Centrex, you may have to dial 9 before
your number. Check with your
communications manager.
To answer an outside call: 1.A line key flashes and your phone rings.
-The line key may be a line group
(incoming line rotary) key. These keys
are also called inbound loop keys.
2.Lift handset. 
Outside Calls
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							-If you are not connected to the caller,
press the flashing line key. The line key
lights. 
-To answer a call ringing the paging
speakers, see the Night Answer feature. 
Intercom Calls
You can voice-announce your Intercom call or have the called extension
ring. When you voice-announce, the other party hears you over the phone
speaker and can speak Handsfree. Keep in mind that you may not be able
to voice-announce to some extensions.
To place an Intercom call:Method 1 
(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
-You hear dial tone. 
3.Dial extension number or press DSS key. 
-You hear ringing. Wait for the party to
answer. 
OR 
-You hear two beeps and can begin
speaking. 
-To force the phone to ring, dial 1 before
you dial the extension number. You cannot
force ringing if you use a DSS key.
Method 2 
1.Lift handset. 
2.Press Hotline key. 
-You hear ringing. Wait for the party to
answer. 
OR 
Intercom Calls
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							-You hear two beeps and can begin
speaking. 
-You can also place an Intercom call by
pressing a Station Call Coverage key.
Refer to the Station Call Coverage
feature.
To answer a ringing
Intercom call:(The ICM key flashes. If you are an attendant,
the HF key flashes instead.) 
1.Lift handset.
To answer a voice-announced
Intercom call:(If you are an attendant, you cannot receive
voice-announced calls.) 
1.Listen for two beeps. 
-ICM flashes. 
2.Speak toward phone.

User-Programmable
Feature:Use Voice Announce in User-Programmable
Features to disable or enable voice-announced
Intercom calls to your extension.
Hold
This feature is always available.
Hold lets you place a call in a temporary waiting state. While the call is
on Hold, you can place and receive other calls. There are two types of
Hold for outside calls: System Hold and Exclusive Hold. You can retrieve
a call from System Hold at any extension. You can retrieve a call from
Exclusive Hold only at the extension that placed it on Hold.
If you are an attendant, your phone has Automatic Hold. This means the
system places your outside call on Hold automatically when you press:
•ICM or CONF 
•A Line, Call Coverage, Hotline or Page key
Hold
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							Things to remember about
Hold:1.If a call remains on Hold too long, it recalls
the extension that placed it on Hold. If unan-
swered, the call may ring other extensions. 
2.If a call is on a line that does not appear on
your phone, you can only place the call on
Exclusive Hold. 
3.If you place an Intercom call while you are
on an outside call, you automatically place
the outside call on System Hold. (If you
have a DSS Console, press ICM or HOLD
before pressing a DSS key.)
To place your call on Hold:(Do Not Hang Up.) 
1.Press HOLD. 
-Press HOLD again to place an outside
call on Exclusive Hold. 
-The line key flashes for an outside call. 
-The HOLD key flashes when the line
does not appear on your phone and for
an Intercom call.
2. Hang up.
To retrieve an outside call
from Hold:For a line that appears on your phone: 
1. Lift handset.
2. Press the flashing line key. 
OR 
For a line you placed on Hold that does not
appear on your phone: 
1.Lift handset. 
2.Press HOLD. 
OR 
For a line somebody else placed on System
Hold that does not appear on your phone: 
1.Lift handset. 
2.Press ICM. 
3.Press *. 
Hold
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							4.Dial line access code (e.g., 801) or exten-
sion number.
To retrieve an Intercom call
from Hold:
1.At your extension: Lift handset. 
-If you have Prime Line Selection, press
ICM before going to the next step. 
2.Press HOLD. 
-You cannot put a Handsfree Intercom
call on Hold.
Transfer
This feature is always available.
You can Transfer an outside call to another extension. If the other party
does not answer the transferred call, you can retrieve it. You cannot
Transfer Intercom calls.
To Transfer your call:(Do Not Hang Up.) 
1.Press ICM and dial the extension number. 
-You can press a DSS key instead of
dialing the extension number. If you are
an attendant, you can also press a DSS
Console key. 
OR 
1.Press Hotline key. 
-To Transfer the call using a Station Call
Coverage key, refer to the Station Call
Coverage feature. 
2.Announce the call. 
-If you hear ringing, wait for party to
answer before announcing call. To
Transfer the call unannounced, skip this
step. 
Transfer
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