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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
Here you can view all the pages of manual Nitsuko Digital System Feature And Terminal Programming Manual. The Nitsuko manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 361
E2- EXTENSION DATA MODULE/DATA PORT Description For circuit type Z extensions, use this option to identify the connected device as a Data Module (Y) or Data Port PCB circuit (N). This option only applies to circuit type Z extensions. Always disable (N) this option for Mo- dem Pooling (type M) extensions. Conditions None Default Value All type Z entries are Data Modules (Y). Feature Reference Refer to the Data Products Manual. Instructions To enter data on the PRF: 1. For type Z extensions, enter Y for...
Page 362
E3- EXTENSION CLASS OF SERVICE Description Use this option to assign a Class of Service (COS) to each extension. Keep the following in mind when assign- ing a COS to an extension: •DSS Consoles and Modem Pooling extensions do not require a Class of Service •Attendants (assigned in QC) must have COS 30. Do not assign any other COS to an attendant. Remem- ber that COS 30 follows COS 00 programming. Changing COS 00 affects COS 30. •DISA also require a Class of Service assignment. Refer to E- Trunks...
Page 363
Removing Trunks and Extensions From Service Silent Monitor Special Services and OCC Compatibility Speed Dial System Reports, Diagnostics and Maintenance Utilities Tenant Service Time and Date Setting Toll Restriction Voice Module Unit (VMU) Instructions To enter data on the PRF: 1. Enter the Class of Service (00-27, 30 for attendants) for each extension on Table 3. To enter data at the programming terminal: 1. Type E3. You see: EXT 300 2. Press RETURN to program extension 300. OR Enter another...
Page 364
E4- NEXT EXTENSION IN HUNT GROUP Description Use this option to create the extension hunting sequence for Circular and Terminal Extension Hunting. Hunting follows the order of the list you create using this option. You can also use this option to assign an Overflow des- tination for UCD hunting. For Extension Hunting, Circular and Terminal Use this option to link extensions into a hunting list. For Circular Hunting, make sure your last member loops back to the first. For Terminal Hunting, enter 300...
Page 365
Instructions To enter data on the PRF: 1. Enter the next extension in the hunt group for each extension on Table 3. Enter 300 if: -The extension is the last extension in a Terminal Hunt group -The extension is not in a hunt group -The extension is a member of a UCD hunt group To enter data at the programming terminal: 1. Type E4. You see: EXT 300 2. Press RETURN to program extension 300. OR Enter another extension number and press RETURN. In either case, you see: NEXT EXT IN HUNT 3. Enter data for...
Page 366
E5- HUNT TYPE Description Use this option to assign an Extension Hunting type (01-06) to each extension. For Automatic Call Distribution Assign hunt type 06 to: •Each member agent in the ACD group. •The ACD group master extension. Make sure the supervisor extension has hunt type 00. The supervisor should never be an ACD group member. For Circular and Terminal Hunting Designate a hunt type for each member of the hunting group. The choices are: •00 Extension not in a hunt group. If the last member in...
Page 367
TYPE OF CALL Transfered trunk 01850C38 (R) EXTENSION HUNTING OPERATIONAL MATRIX (Page 1 of 6) CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03 Skip member. If all busy, cycles through group, then recall, then Key Ring. BusyHear Ring/Busy for recall duration, cycles through group, then recall, then Key Ring. Ring, once through group, recall transferer, then Key Ring. N/A N/A N/A Ring - No answer Voice call - No answer Skip member. If all DND, cycles through group, then Key Ring.Flashes member, then...
Page 368
TYPE OF CALL DID 01850C39 (R) EXTENSION HUNTING OPERATIONAL MATRIX (Page 2 of 6) CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03 Skip member. If all busy, intercept or busy tone. Busy Ring once through group, then Key Ring. N/A N/A N/A Ring - No answer Voice call - No answer Skip member, if all DND, intercept. D.N.D. Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward. DISA Skip member. If all busy, then Key Ring. BusyCamp-On then Key Ring. Ring once through group, then Key...
Page 369
Ring. TYPE OF CALL Transfered trunk 01850C40 (R) EXTENSION HUNTING OPERATIONAL MATRIX (Page 3 of 6) CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03 Skip member. Key Ring if all busy. BusyCamp-On for recall duration, cycle thru group, then recall, then Key Ring. Ring, cycles to end of group. N/A N/A N/A Ring - No answer Voice call - No answer Skip member. If all DND, flashes last member. D.N.D. Call Forwarded Direct term. trunk Skip member. If all busy, waits Recall duration, then Key Ring....
Page 370
TYPE OF CALL DID 01850C41 (R) EXTENSION HUNTING OPERATIONAL MATRIX (Page 4 of 6) CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03 Skip member. If all busy, intercept or busy tone. Busy Ring, cycle to end of group, then Key Ring. N/A N/A N/A Ring - No answer Voice call - No answer Skip member, if all DND intercept. D.N.D. Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward. DISA Skip member. If all busy, then Key Ring. BusyCamp-On then Key Ring. Ring once through group, then...