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Nitsuko Digital System Feature And Terminal Programming Manual

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Page 361

E2- EXTENSION DATA MODULE/DATA PORT
Description
For circuit type Z extensions, use this option to identify the connected device as a Data Module (Y) or Data Port
PCB circuit (N).  This option only applies to circuit type Z extensions. Always disable (N) this option for Mo-
dem Pooling (type M) extensions.
Conditions 
None
Default Value
All type Z entries are Data Modules (Y).
Feature Reference
Refer to the Data Products Manual.
Instructions
To enter data on the PRF:
1. For type Z extensions, enter Y for...

Page 362

E3- EXTENSION CLASS OF SERVICE
Description
Use this option to assign a Class of Service (COS) to each extension.  Keep the following in mind when assign-
ing a COS to an extension:
•DSS Consoles and Modem Pooling extensions do not require a Class of Service
•Attendants (assigned in QC) must have COS 30.  Do not assign any other COS to an attendant.  Remem-
ber that COS 30 follows COS 00 programming.  Changing COS 00 affects COS 30.
•DISA also require a Class of Service assignment.  Refer to E- Trunks...

Page 363

Removing Trunks and Extensions From Service
Silent Monitor
Special Services and OCC Compatibility
Speed Dial
System Reports, Diagnostics and Maintenance Utilities
Tenant Service
Time and Date Setting
Toll Restriction
Voice Module Unit (VMU)
Instructions
To enter data on the PRF:
1. Enter the Class of Service (00-27, 30 for attendants) for each extension on Table 3.
To enter data at the programming terminal:
1. Type E3.  You see:  EXT 300
2. Press RETURN to program extension 300.
OR
Enter another...

Page 364

E4- NEXT EXTENSION IN HUNT GROUP
Description
Use this option to create the extension hunting sequence for Circular and Terminal Extension Hunting.  Hunting
follows the order of the list you create using this option.  You can also use this option to assign an Overflow des-
tination for UCD hunting.
For Extension Hunting, Circular and Terminal
Use this option to link extensions into a hunting list.  For Circular Hunting, make sure your last member loops
back to the first.  For Terminal Hunting, enter 300...

Page 365

Instructions
To enter data on the PRF:
1. Enter the next extension in the hunt group for each extension on Table 3.  
Enter 300 if:
-The extension is the last extension in a Terminal Hunt group
-The extension is not in a hunt group
-The extension is a member of a UCD hunt group
To enter data at the programming terminal:
1. Type E4.  You see:  EXT 300
2. Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN.  In either case, you see: NEXT EXT IN HUNT
3. Enter data for...

Page 366

E5- HUNT TYPE
Description
Use this option to assign an Extension Hunting type (01-06) to each extension.
For Automatic Call Distribution
Assign hunt type 06 to:
•Each member agent in the ACD group.
•The ACD group master extension.
Make sure the supervisor extension has hunt type 00.  The supervisor should never be an ACD group member.
For Circular and Terminal Hunting
Designate a hunt type for each member of the hunting group.  The choices are:
•00   Extension not in a hunt group.  If the last member in...

Page 367

 
TYPE OF CALL
Transfered
  trunk
01850C38 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 1 of 6)
CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03
Skip member. If all busy,
cycles through group, 
then recall, then Key Ring. BusyHear Ring/Busy for recall
duration, cycles through group, 
then recall, then Key Ring. 
Ring, once through 
group, recall
transferer, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member. If all DND,
cycles through group,
then Key Ring.Flashes member, then...

Page 368

 
TYPE OF CALL
DID
01850C39 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 2 of 6)
CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03
Skip member. If all busy,
intercept or busy tone. Busy
Ring once through
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member,
if all DND, intercept. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.
DISA
Skip member. If all 
busy, then Key Ring. BusyCamp-On then Key Ring. 
Ring once through 
group, then Key...

Page 369

 
Ring.
TYPE OF CALL
Transfered
  trunk
01850C40 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 3 of 6)
CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03
Skip member. Key Ring
if all busy. BusyCamp-On for recall duration,
cycle thru group, 
then recall, then Key Ring. 
Ring, cycles
to end of group.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member. If all DND,
flashes last member. D.N.D.
Call Forwarded
Direct term.
  trunk
Skip member. If all busy,
waits Recall duration,
then Key Ring....

Page 370

 
TYPE OF CALL
DID
01850C41 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 4 of 6)
CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03
Skip member. If all busy,
intercept or busy tone. Busy
Ring, cycle to end
of group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member,
if all DND intercept. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.
DISA
Skip member. If all 
busy, then Key Ring. BusyCamp-On then Key Ring. 
Ring once through 
group, then...
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