Nitsuko 124i/384i Software Manual

Programming (Cont’d)
➣
0401 - Tenant Group Options, Part A, Item 22: Headset Busy Mode
Set the conditions under which a headset extension is busy to incoming callers:
•The Headset extension is busy to incoming callers when only one extension appearance is busy (0).
OR
•Headset extension is busy to incoming callers only when both extension appearances are busy (1).
➣1006 - Programming Function Keys
Assign a function key for Headset operation (code 1028).
Related Features
Handsfree and Monitor
While in the...

Hold
Description
 124i Available. 384i Available.
- Hold Recall to Operator requires
system software Base 2.13 or
EXCPRU 2.18 or higher.- Hold Recall to Operator requires
system software 3.06.14 or higher.
Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence or Music on
Hold, not conversation in the extension user’s work area. While the call waits on Hold, the extension user may
process calls or use a system feature. Calls left on Hold too long recall...

Programming
Start
Should extension Hold
keys be for System or
Exclusive Hold?In 0402 Item 4,
enter 1.In 0402 Item 4,
enter 0.ExclusiveSystem
When a call is left on System
Hold too long and recalls,
does the recall occur after an
acceptable interval?In 0405 Item 22,
change the Hold Recall
Time to meet the site
requirements.
Do trunks on System Hold
recalling an extension ring
the extension for an
acceptable interval?In 0405 Item 27, set
the Hold Recall
Callback Time to meet
the site requirements.
When a...

Programming (Cont’d)
In 0901 Item 20, enter 0
to disable Forced
Release of Held Call for
trunk.
YesYes
No NoNoYes No Yes
Continued
on the next
page.
In 1005, assign Class
of Service to
extensions.
In 1003, assign
extensions to
Department Groups.Should extensions have
Group Hold Capabilty?
In 0406 Item 36,
enter 0.In 0406 Item 36,
enter 1.Should an extension in a
Department Group be able
to pick up a call on Group
Hold (Service Code 862)?
In 0406 Item 35,
enter 0.In 0406 Item 35,
enter 1. With Group Hold,...

Programming (Cont’d)
No
Yes No
Yes NoYes
Stop
In 1006, do not assign a
function key for System
Hold (code 1043). In 1006, assign a function
key for System Hold (code
1043). 
In 1006, do not assign a
function key for Exclusive
Hold (code 1044).In 1006, assign a function
key for Exclusive Hold
(code 1044).
You may need to do this if you have
reassiged Hold keys in 0402 Item 4.
Does extension need
one-button (function key)
System Hold access?
Does extension need
one-button Exclusive Hold
access?
In 0912,...

Programming (Cont’d)
➣
0402 - Tenant Group Options (Part B), Item 4: Hold Key Operating Mode
Set the function of the extension’s HOLD key: System (0) or Exclusive  (1) Hold.
➣0405 - System Timers (Part A), Item 2: Exclusive Hold Recall Time
Set the Exclusive Hold Recall Time (0-64800 seconds).  A call on Exclusive Hold recalls the extension
that placed it on Hold after this interval.
➣0405 - System Timers (Part A), Item 3: Exclusive Hold Recall Callback Time
Set the Hold Recall Time (0-64800 seconds).  A...

Related Features
Music on Hold
Callers on Hold hear Music on Hold, if programmed.
Programmable Function Keys
An extension can have function keys for System Hold and Exclusive Hold.
Single Line Telephones
Single line telephones can only use Exclusive Hold and Group Hold.
Operation
System Hold
To place an outside call on System Hold:
1. Press HOLD.
A line key flashes slowly while on Hold; flashes fast when recalling.
To pick up an outside call on System Hold:
1. Press flashing line key.
Exclusive Hold
To...

Operation (Cont’d)
Group Hold
To place a call on Hold so anyone in your extension group can pick it up:
Keyset
1. Press HOLD.
2. Dial 832.
3. Press SPK to hang up.
Single Line Telephone
1. Hookflash.
2. Dial 832.
3. Hang up.
To pick up a call on Group Hold:
Keyset
1. Press idle CALL key.
2. Dial 862.
Single Line Telephone
1. Lift handset.
2. Dial 862.
Intercom Hold
To place an Intercom call on Intercom Hold:
1. Press HOLD.
The CALL key flashes. (In 384i, this requires system software 3.02 and higher.)
2....

Hotel/Motel
Description
 124i Consult your Sales Representative
for availability. 384i Available — refer to the Hotel/Motel
User Guide (P/N 92000HMT**) for
additional information.
- Year 2000 Compliance not available. - Year 2000 Compliance requires
system software 3.07.25 or higher.
The system can provide comprehensive hotel/motel services in addition to the features normally available to
business users. Hotel/motel features include:
•Do Not Disturb
A guest can enable and disable Do Not Disturb for...

Description (Cont’d)
Conditions
Refer to the Hotel/Motel User Guide (P/N 92000HMT**).
Default Setting
Refer to the Hotel/Motel User Guide (P/N 92000HMT**).
Programming
Refer to the Hotel/Motel User Guide (P/N 92000HMT**).
Related Features
Year 2000 Compliance
The Hotel Room Status banner shows four digits for the year (e.g., 2001).
For additional information, refer to the Hotel/Motel User Guide (P/N 92000HMT**).
Operation
Refer to the Hotel/Motel User Guide (P/N 92000HMT**).
Features D-M
Hotel/Motel
320...