Nitsuko 124i/384i Software Manual

Programming (Cont’d)
➣
0406 - COS Options, Item 8: Group Call Pickup Within Group
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up calls ringing
their pickup group (Service Code 856 or *#).
➣0406 - COS Options, Item  9: Group Call Pickup from Another Group
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up calls ringing
telephones that are not in their pickup group (Service Code 869).
➣0406 - COS Options, Item 10:...

Operation
To answer a call ringing another phone in your Pickup Group:
1. At keyset, press idle CALL key.
OR
At single line telephone, lift handset.
2. (Keyset only) Press Group Call Pickup key (PGM 1006 or SC 851: 1007).
OR
Dial 856 or *#.
Service Code *# can pick up any call. Service Code 856 cannot pick up Ring Group calls.
To answer a call ringing a phone in another Pickup Group when you don’t know the group number:
1. At keyset, press idle CALL key.
OR
At single line telephone, lift handset.
2....

Group Listen
Description
 124i Available. 384i Available.
- Enhanced operation is available in
Base 2.13, EXCPRU 2.18 or higher.- Enhanced operation available in
system software 3.05.15 or higher.
Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast over the tele-
phone speaker. This lets the keyset user’s co-workers listen to the conversation.  Group Listen turns off the
keyset’s Handsfree microphone so the caller does not pick the coworker’s voices during...

Programming (Cont’d)
➣
0406 - COS Options, Item 105: Group Listen
In an extension’s Class of Service, enable (1) or disable (0) the ability to activate Group Listen.
➣1005 - Class of Service
Assign a Class of Service (1-15) to an extension.
Related Features
Headset Operation
An extension in the headset mode cannot use Group Listen.
Single Line Telephones
Group Listen is not available to single line telephones.
Operation
(Enhanced Operation)
To initiate Group Listen:
1. Place or answer call using the...

Handsfree and Monitor
Description
 124i Available. 384i Available.
Handsfree allows a keyset user to process calls using the speaker and microphone in the telephone (instead of
the handset).  Handsfree is a convenience for workers who don’t have a free hand to pick up the handset.  For ex-
ample, a terminal operator could continue to enter data with both hands while talking on the phone.
The system provides three variations of Handsfree operation:
HandsfreeUser can place and answer calls by pressing...

Programming (Cont’d)
Operation
To talk Handsfree:
1. Press SPK, CALL key or line key.
2. Place call.
3. Speak toward phone when called party answers.
To change a handset call into a Handsfree call:
1. Press SPK.
2. Press SPK to hang up.
To change a Handsfree call into a handset call:
1. Lift handset.
No YesYes No
Stop
In 1005, assign Class of
Service to extensions.
In 0406 Item 125, enter 0.In 0406 Item 125, enter 1.
Should extension also
have Automatic
Handsfree for incoming
calls on line/loop keys?...

Handsfree Answerback/Forced Intercom Ringing
Description
 124i Available. 384i Available.
Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking to-
ward the phone, without lifting the handset.    Like Handsfree, this  is a convenience for workers who don’t have
a free hand to pick up the handset.  
Conditions
Handsfree Answerback does not require a Speakerphone.
Default Setting
Enabled.
Programming
Refer to the Programming Flowchart on the following...

Programming (Cont’d)
Ring Voice-announce
In 0401 Item 10, enter 0.In 0401 Item 10, enter 1.Should incoming Intercom calls
normally ring or voice-announce? No YesNo Yes
Stop
In 0406 Item 72, enter 0.In 0406 Item 72, enter 1.
Should extension be able to toggle
between Handsfree Answerback
and Forced Intercom Ringing for
outgoing Intercom calls (dial 1 or
Service Code 812).
In 0406 Item 68,
enter 0.In 0406 Item 68,
enter 1.
Should extension be able to set
Handsfree Answerback and
Forced Intercom Ringing...

Operation
To enable Handsfree Answerback for your incoming Intercom calls:
1. Press idle CALL key.
2. Dial 821.
3. Press SPK to hang up.
This disables Forced Intercom Ringing.
To enable Forced Intercom Ringing for your incoming Intercom calls:
1. Press idle CALL key.
2. Dial 823.
3. Press SPK to hang up.
This disables Handsfree Answerback.
To change the way your Intercom call signals the extension you are calling:
1. Dial 1 or 812.
If ringing, your call voice-announces.  If voice-announced, your call...

Headset Operation
Description
 124i Available. 384i Available.
A keyset user can utilize a customer-provided headset in place of the handset.  Like using Handsfree, using the
headset frees up the user’s hands for other work.  However, Headset Operation provides privacy not available
from Handsfree.
An extension in the headset mode has two options for when it appears busy to incoming callers. The headset ex-
tension can be:
•Busy to incoming callers when only one extension appearance is busy (i.e.,...