NEC Portrait 308/824 Multibutton Telephone Feature Handbook
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1.Press . 2. Enter the message number desired. 3. Press . 1. Press . 2. Press . To cancel a Display Message: To select a Display Message: Preset Messages (cont.) No. Message 07 Left for the Day 08 On Break 09 On Vacation 10 Out of Office 11 Out to Lunch 12 Out Until ___:___ * 13 Out Until ___/___ * 14 Page Me 15 Please See Me 16 See Me ASAP 17 With a Client 18 With a Patient 19 With a Visitor 47 Take Message 48 Please Hold 49 Call Back Later * Message 00, 01, 02, 12 and 13 can have digits added to them. Selectable Display Messaging 67 82400mfh05.qxd 3/30/01 9:29 AM Page 67
1. Press . 2. Press One-Touch key #1 or #2. 3. Dial . 4. Enter your own message by using the Name/Message Storing feature (page 46). 5. Press . 6. Dial . 7. Press next One-Touch key to be entered. OR Press to finish. 1. Press and . 2. Dial message number (00-49). 3. Dial . 4. Edit message by using the Name/Message Storing feature (page 46). 5. Press . 6. Dial message number to store. 7. Dial . 8. Dial message number for next storing. OR Press to finish. To store system message (station #10 only): To store text in One- Touch key #1 and #2: Selectable Display Messaging 68 82400mfh05.qxd 3/30/01 9:29 AM Page 68
Broadcast Message 1. Press and . 2. Dial message number (00-49), dial . OR Press One-Touch key #1 or #2 for a personal message, then dial . 3. Edit message if required. 4. Press . 5. Dial an extension number or hunt group number (00-04). 6. Press to set more extensions if required. This step is only available when exten- sion number is dialed at step 5. 7. Dial . 8. Enter the time to send message. Time must be entered as four digits and as a 24 hour clock (e.g., 3:00 p.m. entered as 1500). 9. Dial . 1. Press . 2. Press . To cancel Broadcast Message: To set up a Broadcast Message at Later Time message: Selectable Disply Messaging 69 82400mfh05.qxd 3/30/01 9:29 AM Page 69
1. Press . Do Not Disturb Message / General Message 1. Press . 2. Dial message number (00-49), dial . OR Press One-Touch key #1 or #2 for per- sonal message, then dial . DND/CONF flashes intermittently as confirmation. 1. Press and . 2. Use Name/Message Storing feature to enter a message (page 46). 3. Press and . DND/CONF flashes intermittently as confirmation. 1. Press . To cancel the DND message: To set a personal DND message: To set a DND/General message using preset messages: To stop the alarm tone and clear the display: Selectable Display Messaging 70 82400mfh05.qxd 3/30/01 9:30 AM Page 70
1. Press and . When DND message is activated, DND/CONF flashes intermittently. Message Waiting Message 1. Place an Intercom call. Listen for: Busy or no answer 2. Dial . MW flashes intermittently as confirma- tion. Display shows LEAVE MESSAGE?. 3. To leave no Text Message, hang up. OR Dial to leave Text Message. 4. Dial message number (00-49), dial . OR Press One-Touch key #1 or #2 for a personal message, then dial . OR Press , enter a message by using the Name Storing feature (page 46), then press again and dial . A text message is left for the called dis- play phone. Your co-worker must use the procedure below to read it. 5. To leave a Text message with a Message Waiting: To activate or cancel previously pro- grammed DND / General message: Selectable Display Messaging 71 82400mfh05.qxd 3/30/01 9:30 AM Page 71
1. Press (Portrait 308) OR(Portrait 824). First message appears on the display. 2. Use to advance and use to backup. 3. Press to cancel message. OR Press to return to idle condition. 1. Press . First message appears on the display. 2. Use to advance and use to backup. 3. Press to call back. OR Press to delete message. OR Press to return to idle condition. To view or delete a message at extension that received the message: To cancel message from extension that left the message: Selectable Display Messaging 72 82400mfh05.qxd 3/30/01 9:30 AM Page 72
Camp-On Message 1. Place an Intercom call. Listen for: Busy tone 2. Activate Off-Hook Signaling by pressing . 3. Press . 4. Dial message number (00-49), dial . OR Press One-Touch key #1 or #2 for per- sonal message, then dial . OR Press , edit a message using the Name Storing feature, then press again and dial . Confirmation tone is heard when mes- sage is sent. Reverse Message 1. Press . 2. Dial message number (1-3). 1 = System common message #47 (default message=TAKE MESSAGE) 2 = System common message #48 (default message=PLEASE HOLD) 3 = System common message #49 (default message=CALL BACK LATER) To send a Reverse Message when an Off-Hook Signal is received: To set a Camp-On message: Selectable Display Messaging 73 82400mfh05.qxd 3/30/01 9:30 AM Page 73
Speed Dial Speed Dial gives you quick access to numbers you call frequently. This saves time, for example, when calling a client with whom you deal often. Instead of dialing a long telephone number, you just use Speed Dial. There are two types of Speed Dial: Personal Speed Dial and System Speed Dial. Personal Speed Dial numbers are programmed individual- ly by each user. System Speed Dial numbers are only programmed at station 10, but are available to every system extension. Each phone has up to 10 Personal Speed Dial numbers reserved for your own use. You program the numbers to which youd like to have quick access. System Speed Dial numbers have a maximum of 200 Speed Dial numbers (00[0]-199). If you have a 2-digit extension plan with access to only 100 Speed Dial numbers, your numbers range from 00-99. If you have a 3-digit extension plan with access to only 100 Speed Dial numbers, your numbers range from 100-199. Each Speed Dial number can accommodate up to 18 digits, using any combination of digits 0-9, pauses (TRFR key), flashes (FLASH key), and stops (DND/CONF key). When a Stop is inserted, dialing will be stopped at that position and can be continued by dialing *. System Speed Dial 1. Press . 2. Press and . 3. Dial Speed Dial Number (00[0]-199). 4. Dial phone number to be stored. 5. Repeat steps 2 through 4 for additional numbers. 6. Press to exit. To program a Speed Dial Number (station #10 only): Speed Dial 74 82400mfh05.qxd 3/30/01 9:30 AM Page 74
1. or press . 2. Press an idle . 3. Press . 4. Dial Speed Dial number (00[0]-199). Personal Speed Dial 1. Press . 2. Press and . 3. Press a One-Touch key. 4. Dial phone number to be stored. 5. Repeat steps 2 through 4 to program additional numbers. 6. Press to exit. 1. Press . 2. Press and . 3. Enter the System Speed Dial Number or press the One-Touch key. 4. Press . 5. Press . To clear a Speed Dial number: To store a Personal Speed Dial number: To call a System Speed Dial number: Speed Dial 75 82400mfh05.qxd 3/30/01 9:30 AM Page 75
1. Seize a . 2. Press a One-Touch key which stores the selected number. Step Calling When you make an Intercom call and receive a busy signal or no answer, Step Calling lets you call the other extensions, in ascending order, by just dialing #. For example, if extension 12 is busy, Step Calling tries extension 13. If there is no answer at extension 13, Step Calling tries extension 14, and so on. Step Calling is cancelled if it reaches an extension that is not installed. 1. Place an Intercom call. Listen for: Busy tone or no answer. 2. Dial . Next extension is automatically called. To call the next extension, dial # again. Tandem Trunking Tandem Trunking lets you set up a Conference with two outside callers and then drop out of the call - leaving the callers talking in an Unsupervised Conference. Once you drop out you are not part of the conversation. The Unsupervised Conference continues until you reen- ter the conversation and hang up the call or either party terminates the call. You can rejoin the Conference and end it whenever you choose. If you are a dispatcher for outside service people, for example, you can use Tandem Trunking to put two of your service people in touch: Answer a call from one service person Place a call to the second service person Set up the line-to-line Conference Drop out of the call To initiate a Step Call: To place an outside call: Step Calling 76 82400mfh05.qxd 3/30/01 9:30 AM Page 76