NEC Portrait 308/824 Multibutton Telephone Feature Handbook

							1. 
2. Press  . 
3. Dial  . 
4. Press One-Touch key. 
5. Dial extension number.
OR
To program a Page Zone, dial 80-87 (86
and 87 can only be assigned as DSS keys
on the Portrait 824 system).
OR
To program a Door Box, dial 88 or 89. 
6. 
1. 
If Single Step Access is programmed
and the phone is equipped with a
speakerphone, this step can be skipped.
2. Press One-Touch key set as DSS key. 
1. Do not lift handset. 
2. Press  .
3. Press  .
4. Press One-Touch key. 
Key number displays, then stored number.
5. Press  to return to normal display.
To display the number
programmed under a
DSS/One-Touch key: 
To use a DSS key:
To program a One-
Touch key for DSS:  
Direct Station Selection, Extension
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							Directed Call Pickup
Use Directed Call Pickup when you need to answer a call ringing
another extension without leaving your phone. This lets you easily
cover a co-workers calls when they have to be away from their desk. 
1. 
Do not press  . 
2. Dial extension number of ringing phone.
OR
Dial . 
If more than one extension is ringing,
this code answers the calls in the fol-
lowing order: Intercom calls,
Unannounced Transfer and Incoming
calls on a DISA line. 
1. 
2. Dial  . 
1. 
2. Press  .
To use Directed Call
Pickup to answer an
outside incoming call: 
To use Directed Call
Pickup to answer a
Door Box call:
To intercept Intercom,
Unannounced
Transfer and DISA
calls to a co-workers
phone:
Directed Call Pickup
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							Directory Dialing
If you have a display phone, Directory Dialing lets you call a Speed
Dial or Intercom number by choosing the name associated with the
number. You do not have to dial the number - you just select the dis-
played name instead. This feature can be programmed as a One-Touch
key in the Programmable Keys feature. 
To store a name for each Speed Dial number and station, refer to the
Name/Message Storing feature (page 46).
1. Press  . 
2. Enter the first letter of the name by
Name/Message Storing feature. 
3. Find the name using  or  . 
= Advance scroll 
= Backward scroll
4. Press  .
Call dials out. 
1. Press  .
2. Enter the first letter of the name by
Name/Message Storing feature.
3. Find the name using  or  .
= Advance scroll
= Backward scroll
4. Press  .
Call dials out.
To use Directory Dial
to place an Intercom
call: 
To use Directory Dial
to place a Speed Dial
call: 
Directory Dialing
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							Do Not Disturb
Do Not Disturb (DND) blocks Page announcements, ringing and
incoming voice announcements to your extension. DND permits you
to work undisturbed at your desk without interruptions from your
phone. When you activate DND, incoming calls still flash your line
keys. While in DND, you may still use your phone in the normal man-
ner for placing and processing calls. 
There are four levels of DND which can be programmed into the sys-
tem for each extension: 
 Level 0 = No DND capability 
 Level 1 = Blocks CO audible, allows Intercom calls 
 Level 2 = Blocks CO audible and Intercom calls 
 Level 3 = Blocks CO audible and Intercom calls or just CO audible
A co-worker calling an extension in DND hears a fast busy signal. 
1. If programmed for level 1:Press 
once to allow Intercom calls, but block
CO calls.
flashes.
If programmed for level 2: Press 
once to block all Intercom and CO calls.
lights steadily.
If programmed for level 3:Press 
once to block CO audible and
Intercom calls.
lights steadily.
OR
To activate DND:
Do Not Disturb
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							1. Press  twice to block just CO
audible. flashes. 
To activate DND while on a call, press
FTR then DND/CONF. 
1. Do not lift handset. 
2. Press  once or twice (whichever
makes extinguish). 
To cancel DND while on a call, press
FTR then DND/CONF. 
Door Box
Your system may have Door Boxes. A Door Box is a self-contained
Intercom unit typically used to monitor an entrance door. A visitor at
the door can press the Door Box call button (like a door bell). The
Door Box then sends chime tones to all extensions programmed to
receive chimes. If you receive Door Box chimes, you can just lift the
handset to answer them. You can then talk to the visitor at the door. 
Door Boxes come in handy at delivery entrances. Your company doesnt
have to have someone at the door to monitor the entrance. You can
just answer the Door Box instead. If the door has an electric strike,
you can even use your telephone to release the door. 
1. 
Connection established. 
To answer the chime
tones (from your 
phone):
To cancel DND: 
To activate DND
(cont.):
Door Box
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							1. 
2. Dial  .
Connection established. 
1. 
2. Press  , then  for box 1
or  for box 2. 
1. Press  to activate the relay. 
The relay remains closed for 5 seconds
(This could be longer or for as long as
the FLASH key is held down, depend-
ing on programming). 
Executive Override
Executive Override lets you override the systems privacy feature -
you can break into an outside call at another extension, including a
call on a Private Line. The intrusion may or may not be preceded by a
warning tone, depending on programming. The warning tone comes
over the speaker of both extensions. You must have outgoing line
access for the line you wish to override. 
1. 
2. Press steadily lit  .
This breaks into the telephone conver-
sation on that line. The extension being
overridden may or may not hear a
beep. 
To use Executive
Override to break
into a call: 
To unlock / lock the
door after contacting
the Door Box:
To call a Door Box:
To answer the chime
tones by Directed Call
Pickup:
Executive Override
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							Extension Hunting
Extension Hunting routes internal and DISA calls to a predefined
group of hunt group member extensions. A call will ring the first
available extension in the hunt group. Extension Hunting is helpful,
for example, for a group of co-workers that share responsibility for
answering calls. Each new call rings the first available extension in the
hunt group. If you receive no answer, use Step Calling (page 76).
1. 
2. Press  .
3. Dial  .
4. Dial hunt group number (0-4).
First available extension is called. If
there is no answer, the user can dial #
again to call the next idle extension
(see Step Calling, page 76).
Flash
Flash allows a keyset user to access certain features of the telephone
company or PBX to which your phone system is connected. This lets
you take full advantage of whatever features the connected telephone
company or PBX offers. Flash accesses these features by momentarily
interrupting the loop current on your outside line. This is much like
briefly pressing and then releasing the hookswitch on your telephone
at home. 
1. Press  . 
To flash the outside
line you are on: 
To call a hunt group
number:
Extension Hunting
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							Handsfree (Speakerphone)
When its inconvenient to hold the handset, you can use the speaker
and microphone in your telephone and talk Handsfree instead.
Handsfree is great when you dont have a free hand for the phone.
(For example, you may want to enter data at a computer terminal
while talking to a customer on the phone.) 
There are three types of Handsfree operations:
Where you see  or Lift handset, you can optionally use 
for almost any feature instruction, unless otherwise specified. 
must be pressed again to hang up. 
Handsfree
You can place and answer calls by pressing SPK instead of using
the handset. You must have a Speakerphone to have Handsfree.
Check with your Communications Manager.
Automatic Handsfree
You can press a line or line appearance key without first lifting
the handset or pressing SPK. Your Communications Manager
may have enabled this option for you.
Monitor
You can place a call without lifting the handset, but you must lift
the handset to speak. You always have this option with a multi-
button phone - regardless of the type of phone you have or how
your system is set up.
Handsfree (Speakerphone)
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							1. Press  .
If Single Step Access is programmed,
this step can be skipped. 
2. Obtain outside or Intercom dial tone in
the usual way. 
Listen for: Dial tone 
3. Dial number. 
Speak toward phone when call is 
established. 
1. Press  .
If Ringing Line Preference is pro-
grammed, this step answers the call. 
2. Press flashing  .
3. Speak toward phone. 
1. Press  .
1. Press  .
2. 
1. 
To change a
Handsfree call into a
handset call:
To change a handset
call into a Handsfree 
call: 
To hang up a
Handsfree call:
To answer an outside
call using Handsfree: 
To place a call
Handsfree:
Handsfree (Speakerphone)
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							Headset Compatibility
To get even more freedom and convenience than with Handsfree, pur-
chase a Headset and connect it to your telephone. In addition to hav-
ing your hands free for other work, youll have privacy on a call that is
not available with Handsfree. 
1. Make sure your phone is idle and pro-
grammed for headset operation. 
2. Unplug the handset. 
Leave the handset in the handset cradle.
3. Plug in the headset. 
1. Press  whenever you see the
instruction, Lift handset or  .
OR
Press  whenever you see the 
instruction, Hang up or  .
The SPK key functions as a Release key.
Hold
Dont place your handset down on the desk when you need your caller
to wait, use Hold instead. Hold places your call in a temporary waiting
state until you can get back to it. While the call waits, you can process
calls or use other features. And dont worry if you forget about the call
and leave it on Hold too long - it will recall back to you. 
Your telephone system provides three types of Hold (see the following
information). Your Communications Manager can tell you which types
you can use.
To operate the 
headset:
To install the headset:
Headset Compatibility
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