NEC Portrait 308/824 Multibutton Telephone Feature Handbook

							Temporary Memory
When a call is abandoned or the Caller ID table is full, the caller’s
information will be stored in the Temporary Memory (up to 24 Caller
ID names and numbers). If the Temporary Memory is full, the oldest
Caller ID information will automatically be deleted and the new infor-
mation will be stored in it’s place.
The Temporary Memory can be used for the following:
Placing an outgoing call using the stored Caller ID information.Transferring stored Caller ID information from the Temporary
Memory to the Caller ID Table.
The Caller ID Table and the Temporary Memory bins can only hold a
maximum of 10 digits. Therefore, a long distance number can not be
stored in a bin.
1. Do not lift the handset.
2. Press  .
3. Press  to display further
information (if available).
If Single Step Access is enabled, the
user must press the FLASH key then
the line key.
1. Answer call as normal (Caller ID infor-
mation is displayed).
2. Press  to display further
information (if available).
To view Caller ID infor-
mation with Post-
Answer Display:
To view Caller ID infor-
mation with Pre-
Answer Display:
Caller ID
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							1. Answer  call.
2. Press  and dial  .
If a confirmation tone (one short beep)
is heard, the information was success-
fully stored in the next empty memory
bin in the Caller ID Table. If an error
tone (three short beeps) is heard:
- the system does not allow the extension
to edit the table (Program 61 [C.]).
- the call does not have Caller ID infor-
mation available
- another extension is storing informa-
tion simultaneously
- the Caller ID Table is full
1. Do not lift handset.
2. Press  .
3. Dial  for a specific bin 
number then enter bin number (001-100)
ORfor the next available 
bin number.
4. Press  .
5. Enter telephone number.
6. Press  .
7. Enter caller’s name (see the
Name/Message Storing feature).
8. Press  .
9. Press  .
To store new informa-
tion or edit existing
information:
To store Caller ID
information in the
table:
Caller ID
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							1. Press  key.
2. Dial  .
3. Dial bin number (001-100).
4. Press  .
5. Press  .
6. Press  .
7. Press  .
1. Press  .
2. Dial  .
3. Dial bin number (001-100).
4. Press   .
Dialing out from a stored number may
not work with all central offices.  The
number stored in the bin may have to
be edited (e.g. With 203-926-5400, the
“203” may have to be removed in
order to dial the number properly).
To make an outgoing
call using a bin 
number:
Deleting a bin’s entry:
Caller ID
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							1. Press  .
2. Dial  .
3. Dial the digits of the phone number to be
searched (up to 10 digits max.).
4. Press  .
The first name and number is displayed.
Press (forward) or (back-
wards) to scroll.
5. To call the displayed number, press
.
OR
To edit the information, press  +
follow the editing instructions explained
previously.
OR
To delete the information:  Press 
+ .
1. Press  .
2. Dial  .
3. Starting with the last name, enter the let-
ters of the name (up to 15 letters max.) to
be searched.
4. Press  (the first name and number
is displayed).
To search the Caller ID
Table for a stored
name:
To search the Caller ID
Table for a stored
number:
Caller ID
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							If needed, scroll by pressing 
(forward) or  (backwards).
5. To call the displayed number, press
.
OR
To edit the information, press  +
follow the editing instructions explained
previously.
OR
To delete the information:  Press 
+ .
1. Press  .
2. Dial  .
3. Scroll to find the number desired.
scrolls forward,  scrolls 
backward.
4. Press  when number displayed.
If the extension is not allowed to edit
the Temporary Memory, an error tone
will be heard after dialing ‘95’.
1. Press  .
2. Dial  .
To clear all stored
information in the
Temporary Memory:
To place an outgoing
call from the
Temporary Memory:
To search the Caller ID
Table for a stored
name (cont.):
Caller ID
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							1. Press  .
2. Dial  .
3. Press  .
4. Press  .
The information will be stored in the
next available bin.
Callback
When you call a busy extension, you can leave a Callback request for
a return call. You do not have to repeatedly call the busy extension
back, hoping to find it idle. When you leave a Callback, the system
handles your request as follows: 
 When the busy extension becomes idle, the system rings you.
 After you answer the Callback ring, the system then rings the for-
merly busy extension. (If that extension doesnt answer, the system
cancels the Callback.)
 As soon as the other extension answers, the system sets up an
Intercom call between you and them. 
1. Place Intercom call. 
Listen for: Busy tone 
2. Dial  . 
Listen for: Busy tone stops. 
3. 
To place a Callback:
To transfer information
from the Temporary
Memory to the Caller
ID Table:
Callback
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							The signal is a quick double ring.
1. 
Extension is called.
1. Lift handset to cancel Callback before
receiving the Callback signal. 
2. 
Conference
Conference lets you add additional inside and outside callers to your
conversation. With Conference, you can set up a multiple-party tele-
phone meeting without leaving the office. The system allows up to
one outside and five inside parties to be added to the conversation. If
Multi-Line Conference is enabled, a second outside call can be added
to the conversation. In addition to Conference, there are other ways to
have a telephone meeting. See Meet Me Conference and Meet Me
Paging (page 41), and Tandem Trunking (page 76).
Method 1
1. Establish the first call. 
2. Press  .
3. Press  and dial extension number
or establish second outside call. 
For Intercom calls, the party must
answer using the handset.
4. Press  .
Conference is established. To add more
inside parties, repeat steps 2-4. 
To establish a
conference call:
To cancel Callback: 
To answer the
Callback signal:
Conference
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							Method 2
1. Establish an outside call. 
2. Press  .
3. Press  and call the other 
extension by paging and announce the
CO line key number. 
The called party must press the CO line
key to join. 
4. Press  .
1. 
2. Press  .
Confirmation Tone
The Confirmation Tone feature allows a tone to be emitted from the
built-in speaker on the keyset each time you press a line, feature or
dial pad key. The tone confirms the key was fully pressed. 
Do not lift handset.
1. Dial  .
Do not lift handset.
1. Dial  .
Listen for: Final Confirmation Tone is
heard.
To cancel
Confirmation Tone:
To activate the
Confirmation Tone:
To join a Conference
when invited:
To establish a
Conference call:
Confirmation Tone
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							Direct Station Selection Console, DSS (Portrait 824 only)
If you do a lot of call processing (like an operator or dispatcher), you
may have a Direct Station Selection (DSS) Console. The DSS Console
gives you a Busy Lamp Field (BLF) and one-button access to exten-
sions and certain system features. Use the DSS Console to help you: 
 Call Extensions and Door Boxes 
 Transfer outside calls 
 Make Internal or External Pages 
Your DSS Console may also have keys stored with Programmable
Feature Key operations. This gives your DSS Console many of the
features available on One-Touch and function keys. Check with your
Communications Manager to see if your console has these functions.
1. 
2. Press one of the DSS keys. 
If your call voice-announces, you can
make it ring by dialing 1. If you dont
have Handsfree, you must lift the hand-
set to speak. 
1.
While on a CO call, press a DSS key. 
Automatic Hold of CO
line: 
Extension BLF
If DSS key is . . . Extension is . . .
On Busy on a call
Off Idle
Flashing fast In DND
To call an extension
from your DSS
Console:
Direct Station Selection Console, DSS
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							1. While on a CO call, press a DSS key. 
The CO call is put on Hold and a call
is placed to the desired extension. 
2. Press  .
Called extension rings. 
1. While on a CO call, press one of the
DSS keys. 
CO call is put on hold and a call is
placed to the desired extension. 
2. Make announcement. 
3. Press  . 
CO call is transferred. If the called party doesnt want the call,
press the flashing line key to retrieve it. 
1. Press programmed Page key. 
2. Make announcement. 
If you dont have Handsfree, lift the
handset to make your announcement. 
3. 
Direct Station Selection, Extension
Direct Station Selection (DSS) provides you with one-button access to
other extensions in the system. Each of the ten One-Touch keys on your
telephone can be programmed to call a particular extension. You can also
program the One-Touch keys to access any Page Zone or Door Box.
If you have a display keyset, a Busy Lamp Field (BLF) indication is
shown for any One-Touch keys you have programmed. This shows
you if your co-worker is on a call, in Do Not Disturb, or idle. 
To make a Page using
your DSS Console:
Announced Transfer:
Unannounced
Transfer: 
Direct Station Selection, Extension
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