NEC Portrait 308/824 Multibutton Telephone Feature Handbook

							Hold (also known as System Hold)
For normal calls . . .
When you place an outside call on Hold, it flashes your line key
and the line keys on your co-workers’ phones as well. Either you or
another co-worker can pick up the call on Hold. However, Intercom
calls on Hold do not indicate at any other extensions and no other
system features can be accessed without disconnecting the call.
Exclusive Hold
For high priority calls . . .
After you place an outside call on Exclusive Hold, it flashes your
line key but looks busy to your co-workers. Only you can pick up
the call from Hold.
Automatic Hold
For easier call processing . . .
With a call on the line, without pressing Hold first, you can initiate
another feature. The system places the call on Hold automatically
when you press ICM or DND/CONF (If you press DND/CONF, do
not hang up the phone or the call will be disconnected as this is not
a true system Hold).
You can program a feature key on your display phone for Recall Line
Display Mode. When a Hold Recall tone is heard, the display will
show the line and station number of the recalling line (refer to
Programmable Keys, page 59).
1. Press  .
2. 
If you place an Intercom call on Hold,
do not hang up the handset or the call
will be terminated. 
1. Press  twice. 
2. 
To place an outside
call on Exclusive Hold:
To place an Intercom
or outside call on
Hold: 
Hold
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							1. 
2. Press flashing  .
1. 
2. Press flashing  .
OR
Press .
Dial  and the extension num-
ber that placed the call on Hold. 
Call is connected. 
1. Press  . 
1. Press  .
2. Press  .
3. Press  . 
4. Press  .
Hotline - Dual Handsfree Hotline
Dual Handsfree Hotline allows you to simultaneously call two other
extensions. A secretary extension can make a voice announced
To activate\cancel
Recall Line Display:
To retrieve an
Intercom call on Hold:
To retrieve an out-
side call on Hold at
another extension:
To retrieve an outside
call on Hold: 
Hotline-Dual Handsfree Hotline
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							Intercom call over the speaker of two executive extensions. The users
at the executive extensions can reply Handsfree (i.e., by just speaking
toward the phone) and you can all talk. 
The simultaneous call goes through only if both executive extensions
are idle and an executive extension has not forwarded Intercom calls.
When an executive replies by lifting the handset, the other executive is
disconnected. The secretary can make a ringing Intercom call to both
executives; however, an executive must lift the handset to reply, which
disconnects the other executive. 
1.  at secretary extension. 
2. Press  . 
3. Dial either executives extension number. 
Both extensions are called. If ringing is
heard, the secretary can dial 1 to con-
vert the call into a voice announced
call. If busy tone is heard, the secretary
can still contact the other executive by
repeating step 2-3 using the other exec-
utives extension number. 
Intercom
Call a co-worker over the Intercom. You are not restricted from plac-
ing an Intercom call to any other extension. Intercom calls can ring or
voice-announce at the called extension. 
Each extension user can: 
Force Intercom calls they place to ring the called extension, regard-
less of other programming 
If allowed system-wide, enable/disable voice-announce for their
Intercom calls 
To place a Dual
Handsfree Hotline
call:
Intercom
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							1. 
2. Press  . 
Listen for: Dial tone 
3. Dial extension number. 
To convert a ringing call into a voice
announced call or vice versa, dial 1.
Listen for: Two beeps
1. Speak toward phone
Listen for: ICM ring 
1. 
Last Number Redial
Instead of dialing a busy or unanswered outside call again, quickly
redial it with Last Number Redial. Last Number Redial stores the last
outside call you placed in memory so you can easily recall it. The
stored number can be up to 18 digits long, using 0-9, # or *. You can
also quickly redial your last call using Repeat Redial (page 62) and
Save (page 63).
1. 
2. Press  .
3. Press  . 
To use Last Number
Redial:
To answer an
Intercom call that
rings your phone:
To answer an
Intercom call if you
hear two beeps:
To place an Intercom
call:
Last Number Redial
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							Meet-Me Conference
Use Meet-Me Conference to have a telephone meeting with up to five
other co-workers. After you announce the Meet-Me Conference over
the Paging, a co-worker joins the meeting by dialing the Meet-Me
Conference code. 
Need to talk to only one other co-worker and dont know where they
are? Meet-Me Paging allows you to set up a private meeting on a Page
zone with one other co-worker. While you meet on the zone, no one
else can hear your conversation, join in or make an announcement
using that zone.
1. 
2. Press  .
3. Dial code.
80 for All Call81-84 for zones85 for All Call, external zones only86-87 for external zones (Portrait 824
system only) 
4. Page desired parties. Announce that par-
ties should press  .
5. Press  .
6. Do not hang up.
Listen for: Conversation with
Conference members.
To set up a Meet-Me
Conference:
Meet-Me Conference
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							1.  (Do not press  ).
2. Press  .
Listen for: Conversation with
Conference members. 
1. 
2. Press  .
Listen for: Dial tone
3. Dial code.
80 for All Call81-84 for zones85 for All Call, external zones only86-87 for external zones (Portrait 824
system only)
4. Page person, announce code (Portrait
308 = 80-85, Portrait 824 = 80-87).
5. Dial  . Do not hang up.
Listen for: Conversation with
Conference member. 
1.  (Do not press  ).
2. Dial announced code  (Portrait 308 = 80-
85, Portrait 824 = 80-87) or if calling 
party is in the same zone, dial 
.
Listen for: Conversation with
Conference member. 
To join a Meet-Me
Page:
To set up a Meet-Me
Page:
To reply to a Meet-Me
Conference:
Meet-Me Conference
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							Message Waiting
Dont keep recalling a busy or unanswered co-worker. Leave them a
Message Waiting request for a return call instead. The request is a quick
flashing MW LED at the multibutton extension you called and a double
wink LED on your phone. When your co-worker answers the Message
Waiting, they automatically call your extension. And if someone leaves
you a Message Waiting, youll know you didnt miss their call.
In addition, Message Waiting lets you:
Cancel all the messages you left at other extensions
Cancel all messages co-workers left at your extension
View and selectively answer messages left at your extension (dis-
play keyset only)
You can leave messages at any number of extensions. Also, any num-
ber of extension users can leave a Message Waiting at your extension.
-Listen for: Busy, Ringing or two beeps.
1. Dial  .
MW flashes intermittently as confirma-
tion. 
2. 
1. Press  .
2. Press  .
To cancel all Message
Waiting indications
you left and that were
left for you (display
phones only):
To leave a Message
Waiting (at an exten-
sion that is busy or
does not answer):
Message Waiting
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							1. 
2. Dial  . 
3. 
1. 
2. Dial  , extension number,  . 
3. 
1. 
2. Press  . 
The first message appears. Use * to
advance and use # to go backward. 
3. Press  to cancel a message.
OR
Press  to return to the phone to
an idle condition. 
To cancel an individ-
ual Message Waiting
from originating or
received phone 
(display phone only): 
To cancel an individual
Message Waiting from
the originating phone:
To cancel all Message
Waiting indications
you left:
Message Waiting
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							Do not lift handset. 
1. Press  .
2. Dial  . 
Extension number displays. 
3. To display the next extension number
that left a Message Waiting indication,
dial again.
4. Press  to return to normal display. 
1. 
2. Press  .
3. Dial  .
The extension is called. 
4. If you receive no answer, you can call
the next extension that left a Message
Waiting indication by dialing  .
Microphone Mute
Turn your telephones Handsfree microphone off when you dont want
your caller to hear your voice. When you turn your Handsfree micro-
phone off, it stays off until you turn it back on.  (If you place an outside
call on Hold to initiate another CO or ICM call, the microphone is reac-
tivated for all the calls. When you hang up, though, the microphone will
be muted for any ICM calls until you deactivate the feature.)
To answer a Message
Waiting:
To display the exten-
sion number that left
a Message Waiting
(display phone only):
Microphone Mute
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							1. Press  .
The MIC LED lights steady. You can do
this while on a call or when your
phone is idle. 
1. Press  .
The MIC LED goes out. 
Name/Message Storing
You can create identification names for each outside line, extension
and Speed Dial number in the system. This helps you and your co-
workers when you place and answer calls. 
When you call a co-worker that has a display telephone, they see your
name instead of your extension number. Your co-worker knows whos
calling without having to look up your extension number. When you
answer an incoming call, the display on your phone identifies what
line youre answering - such as LOCAL, SERVICE, SALES, etc.
When you use Directory Dial, you can scroll through the names
assigned to Speed Dial numbers or co-workers to help you in placing
your calls. The names can be up to eight characters long, consisting of
letters, numbers, symbols and spaces. The storing operation is possible
only from station #10. 
1. Numbers: dial 0-9 on the dial pad for the
desired numbers.
2. Letters and Symbols: Use the One-Touch
keys (1-3) with dial pad (0-9): 
To enter a letter/symbol: 1) Press the first, second, or third One-
Touch key for the letters position on
the dial pad button (e.g., Press
To enter a name:
To deactivate
Microphone Mute: 
To activate
Microphone Mute:
Name/Message Storing
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