NEC Portrait 308/824 Multibutton Telephone Feature Handbook

							1. Press  .
2. Dial  . 
3. Dial 4 digit personal code. 
You can dial any number as a personal
code. 
4. Dial  . 
Listen for: Confirmation tone when
feature activated.
OR
Error tone when feature is not activated.
5. Press  .
1. Press  .
2. Dial  and enter the 4-digit
code that was used when feature was
activated. 
3. Dial  . 
Listen for: Confirmation tone when
feature deactivated OR Error tone
when feature is not deactivated. 
4. Press  to hang up. 
To release Dial Block: 
To set Dial Block:
Outside Calls, Placing
57
82400mfh05.qxd  3/30/01  9:29 AM  Page 57 
						

							1. Press  .
2. Dial  . 
3. Dial password (73738 = RESET) 
Note: This is not the system password.
This is a special password used for this
feature only. 
4. Press  .
5. Enter the station number to be cleared. 
6. Press  . 
To enter additional stations, press #. 
7. Press  to exit. 
Paging
Internal Page
Need to locate a co-worker or make an announcement? Use Internal
Paging. Your system can have All Call Internal Paging and up to four
zones of Internal Zone Paging. When you make an All Call Paging
announcement, your voice broadcasts to all idle extensions. When you
make a Zone Paging announcement, your voice broadcasts to all the
idle extensions in the zone you called. 
External Page
If you have your own external speaker system installed, you may be
able to use it for External Paging. This is particularly helpful in large
or noisy areas where the Internal Paging speakers in the telephones are
not loud enough. Your system can have either one external Page Zone
(Portrait 308) or All Call External Paging and two external Page
Zones (Portrait 824). The system can also be programmed to allow
To release Dial Block
if personal code is
forgotten (from sta-
tion #10 only): 
Paging
58
82400mfh05.qxd  3/30/01  9:29 AM  Page 58 
						

							incoming calls, Background Music (BGM) (Portrait 824 only) from an
external source, and/or alarm signals to broadcast over the external
page zone(s).
1. 
2. Press  . 
Listen for: Dial tone 
3. Dial code. 
80 for All Call (This can be pro-
grammed to page all internal and
external zones. Check with your
Communications Manager for current
programming.) 
81 for internal zone 1 82 for internal zone 2 83 for internal zone 3 84 for internal zone 4 85 for all external zones 86 for external zone 1 (Portrait 824
only) 
87 for external zone 2 (Portrait 824
only) 
4. Make announcement. 
5. 
Programmable Keys
Customize your phone by storing features or outside lines under your
Programmable Feature Keys. For example, instead of pressing SPK +
TRFR + # + SPK to enable Night Answer, just press your Night
Answer feature key instead. The 12-line phones have 22 programma-
ble keys while the 6-line phones have 16. This allows you to store the 
To make a Page:
Programmable Keys
59
82400mfh05.qxd  3/30/01  9:29 AM  Page 59 
						

							features you use most often under the One-Touch, CO or DSS keys.
The chart below shows the available features and their corresponding
feature numbers. 
Note that outside lines can only be stored in the top row and the first
two keys on the left in the second row (keys 1-8). 
Feature
# Feature
00 Undefine a feature 
key
01 Alarm Clock
02 Call Timer
03 Day/Night Mode
04 Monitor
05 Monitored
06 Recall Line Display
07 Repeat Dial Key
08 Repeat Dial (Hurry up)
09 Directory Dial (CO)
10 Directory Dial (ICM)
11 Park/Hold Retrieve
12 Walking Class of
Service Access
13 Call Forward Mode
(DISA)Feature# Feature
14 Loop Key (CO key
only)
15 Store Caller ID info.
in table
16 Edit Caller ID Table
17 Add Caller ID data to
table
18 Search Caller ID
Table by Number
19 Search Caller ID
Table by Name
20 Check/Edit Temporary
Memory
21 Clear Temporary
Memory
22 Record (CO key only)
Programmable Keys
60
82400mfh05.qxd  3/30/01  9:29 AM  Page 60 
						

							1. Press  .
2. Press  .
3. Press a desired One-Touch key or 
.
4. Dial feature number (01-22).
5. Dial  .
6. Press  .
1. Press  .
2. Press  .
3. Press a One-Touch key or  with
the stored feature you wish to delete.
4. Dial  to delete the stored 
feature.
5. Dial  .
6. Press  .
1. Press  .
2. Press a One-Touch key or  where
the feature is stored.
The description of the set feature 
displays.
To check a feature
stored under a One-
Touch or CO key:
To delete a feature
stored on a One-
Touch or CO key:
To store a feature
under a One-Touch or
CO key:
Programmable Keys
61
82400mfh05.qxd  3/30/01  9:29 AM  Page 61 
						

							Repeat Dial
Trying to get in touch with a customer and their phone is always busy
or unanswered? Dont keep redialing it manually - have Repeat Dial do
it for you. Repeat Dial will retry your call automatically until the called
party answers or the feature is cancelled. The number of times the sys-
tem retries a call is programmable. Your Communications Manager can
tell you how the system is programmed. While this feature is active, a
reminder tone will be heard every 30 seconds from the phones built-in
speaker to remind you that the Repeat Dial feature is active.
1. Place an outside call. 
Listen for: Busy tone or ring-no-answer. 
2. Press  and dial  .
OR
Press a programmed one-touch key.
The Portrait 308 system has one-touch
key 9 set for Repeat Redial at default. 
3. 
The system periodically redials the call.
1. then .
1. Press  .
2. Dial  .
Room Monitor
Use Room Monitor when you want to listen to the sounds in another
work area. For example, Room Monitor could let you listen to the
To use Hurry-Up oper-
ation (redial call
immediately): 
To cancel Repeat Dial: 
To use Repeat Dial: 
Repeat Dial
62
82400mfh05.qxd  3/30/01  9:29 AM  Page 62 
						

							sounds in the warehouse when its left unattended. You just set up a
Room Monitor with a phone in the warehouse area. 
You must activate Room Monitor at your phone and at the phone you
want to monitor. You can only monitor one phone at a time, but any
number of phones can monitor the same extension. In addition, Room
Monitor is for listening only (i.e., you cannot talk to the monitored
extension). 
1.  at the extension to be monitored. 
2. Press  .
3. Press  .
MON flashes fast while Room Monitor
is activated. 
4. 
5. From the monitoring phone, do not lift
handset. 
6. Press  .
7. Press  .
MON flashes intermittently while Room
Monitor is activated. 
Save
While on an outside call, you can save the number you just dialed and
easily dial it later on. This lets you quickly redial a busy or unanswered
number without manually dialing any digits. Your system remembers
your saved number until you save a new number in its place.
To activate or cancel
Room Monitor:
Save
63
82400mfh05.qxd  3/30/01  9:29 AM  Page 63 
						

							You can also quickly redial your last call using Last Number Redial
(page 40) and Repeat Redial (page 62).
-Do not hang up. 
1. Press  twice.
OR
Press One-Touch key.
Save can retain a number up to 18 dig-
its long, using 0-9, # or *. 
2. 
1. 
2. Press  .
3. Press  .
OR
Press One-Touch key.
The stored number dials out. 
Initial system programming has One-Touch
key #10 on all keyset phones programmed
for Save. 
1. Press  .
2. Press  .
3. Press a One-Touch key.
4. Press  .
5. Press  .
To store the Save 
feature as a One-
Touch key:
To dial a Saved 
outside number:
To Save an outside
number any time after
placing a call: 
Save
64
82400mfh05.qxd  3/30/01  9:29 AM  Page 64 
						

							Selectable Display Messaging
Activate a Selectable Display message when you leave your desk. A
co-worker calling your extension will see the message you activated
on their telephones display. For example, when you leave for vaca-
tion, select the message, ON VACATION. Your callers will know
why you dont answer. Other than displaying the message, the system
puts the calls through normally. The system administrator could pro-
gram up to 50 Selectable Display Messages which would be available
to you. In addition, you can program two Personal Display Messages
(One-Touch keys #1 and #2). 
You can add additional information to messages 00, 01, 02, 12 and 13.
For example, the administrator could program message 00 with, Call.
You could select this message and add the numbers where you can be
reached (e.g., 926-5400). Callers to your extension would see, Call
926-5400. The original message plus the appended digits cannot
exceed 16 digits. 
In addition, you can also send messages when using the following
features:
Broadcast Message at a Later Time 
Do Not Disturb / General Message 
Message Waiting 
Camp-On 
Reverse Message 
Broadcast Message at a Later Time
A message can be set to indicate a message on all display phones in a
hunt group at a programmed time. The message will display on the
phones for one minute with an alarm tone. Broadcast Messages cannot
be sent to non-display or single line phones. An error signal will be
heard when programming for these types of phones. This also applies
to hunt groups that contain no display phones.
Selectable Display Messaging
65
82400mfh05.qxd  3/30/01  9:29 AM  Page 65 
						

							Do Not Disturb / General Message
When Do Not Disturb is activated or if youre just away from your
desk, you can program a message for all display phones calling your
extension.
Message Waiting
When an extension user Intercoms a display phone and receives a
busy signal or no answer, you can leave a Message Waiting indication
with a selected message. 
Camp-On
When you place an Intercom call to a busy display phone, the Camp-
On feature can be activated and a message can be sent to the busy
extension. Intercom Off-Hook Signaling must be enabled at the called
extension.
Reverse Message
If you have received an Off-Hook Signal, you can send a message to
the calling extension if it is inconvenient to reply to the signal. For
example, you could select message 49 CALL BACK LATER. 
Preset Messages
No. Message
00 Call               *
01 Call After ___:___   *
02 Call Ext.        *
03 Call Me ASAP
04 Do Not Disturb
05 In Conference
06 In Meeting
Selectable Display Messaging
66
82400mfh05.qxd  3/30/01  9:29 AM  Page 66