NEC Neax 2400 Ipx Isdn Feature Programming Manual
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NDA-24305 CHAPTER 5 Page 53 Revision 1.0 CONSULTATION HOLD-ALL CALLS-Dterm-PRI C-100D CONSULTATION HOLD-ALL CALLS-Dterm-PRI 1. General Description This feature permits a D term station user to hold any incoming or outgoing ISDN network calls while originating a call to another station within the system. 2. Operating Procedure To hold the original call and place second call from a D term: 1. Press the “TRANSFER” key; receive Special Dial Tone. 2. The original call is held. 3. Dial the second station number; receive Ringback Tone. 4. The Second station answers; the consultation hold state has been entered. To return to the original call from a D term: 1. In any of the following cases, the calling station can return to the original call by pressing the “TRANSFER” key: (a) Second station called for consultation is busy. (b) Calling station cannot access to the second station due to a restriction or some other reason. 2. If the second station hangs up, the calling station will automatically be returned to the original call. 3. If the second station stays on, pressing the “TRANSFER” key returns the original call to the D term while the second call is being held. Press the “CONF” key to initiate THREE-WAY CALLING [T-2]. 3. Programming Refer to [C-100] “CONSULTATION HOLD-ALL CALLS-PRI” in this manual.
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CHAPTER 5 NDA-24305 Pag e 5 4 Revision 1.0 CALL FORWARDING-INTERCEPT/ANNOUNCEMENT-PRI C-101 CALL FORWARDING-INTERCEPT/ANNOUNCEMENT-PRI 1. General Description This feature provides for the interception of a called party number received via ISDN by DIRECT INWARD DIALING [D-8] calls which cannot be completed (unassigned station, level, etc.). These calls are automatically routed to a recorded announcement, informing the caller that an inoperative number was reached and giving the listed directory number for information. This feature permits a station originated call, upon encountering a restricted outgoing number, to automatically be routed to a recorded announcement informing the caller that the dialed number is restricted for this station. This feature permits a station originated call, upon encountering a trunk busy condition, to automatically be routed to a recorded announcement informing the caller that all the outgoing trunks are busy. Note:This feature requires an announcement trunk and an announcement machine or a Digital Announcement Trunk (DAT). 2. Operating Procedure No manual operation is required. 3. Programming STEP 1: ACFO - Enable this feature by allowing CF = 3: CALL FORWARDING-INTERCEPT/ ANNOUNCEMENT. The CFI parameter will come up for assignment. An Attendant Console may be programmed so that intercepted calls can terminate at the CALL FORWARD INTERCEPT key. If no assignment is made, the PBX program goes to the AAED command for announcement trunk information because the destination of the transfer is a trunk and not a station or Attendant Console. STEP 2: ARTD - Assign the announcement route (in the case of DAT) as shown below: STEP 3: ATRK - Assign the LENs, Announcement Trunk Route Number, Trunk Number, and Tenant Number. STEP 4: MBTK - Assign the Make Idle status to the Announcement Trunk. STEP 5: ARRC - If TIE Line or REMOTE ACCESS TO PBX [R-2] connection to the ANNOUNCEMENT SERVICE Trunk is required, allow trunk-to-trunk connection using ARI: D, Direct Connection. RT: 1 1-OSGS : 2 2-ONSG : 2 6-TCL : 4 7-L/T : 1 15-LSG : 0* *If a PA-8TL The other data than above must be set “0” (default data).
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NDA-24305 CHAPTER 5 Page 55 Revision 1.0 CALL FORWARDING-INTERCEPT/ANNOUNCEMENT-PRI STEP 6: AAED - Used to assign Announcement equipment. Assign: TN: Tenant Number; EQP: Announcement Equipment Number 0: Dead Level 1: Unused Number (LCR OPR not programmed) 2: Available 3: Available 4: Outgoing Trunk Group Busy Announcement 5: Available 6: Available 7: Outgoing Route Restriction Announcement 8-15: Available for ANNOUNCEMENT SERVICE [A-15] applications. RT, TK: Route & Trunk number of the trunk connected to the Announcement Equipment; C: Duration of Connection, 0/1: Disconnection occurs in 30 seconds/the connection is held until the station releases. See the requirements of the announcement equipment. R: Sending RBT, 0/1: Sending RBT/Not sending RBT. Normally assign data “0”. A: Answer Signal Sending, 0/1: No answer from Incoming trunk/Answer from Incoming trunk. Normally assign data “0”. No answer signal is sent to the CO. Therefore calling party will not be billed for the call. M: Multiple Connection 0/1: Single Connection/Multiple Connection. See the requirements of the announcement equipment. STEP 7: ACFR - Assignment of Call Forwarding Restriction. Upon determining which types of Call Class Indexes (CCI) will be answered via CALL FORWARDING-INTERCEPT; for example, DID call; allow that CCI a Transfer Service Feature Index of 1, for CALL FORWARDING-ALL CALLS, DON’T ANSWER, BUSY.
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CHAPTER 5 NDA-24305 Pag e 5 6 Revision 1.0 CALL PICKUP-DIRECT-PRI C-102 CALL PICKUP-DIRECT-PRI 1. General Description This feature allows a station user to pick up an ISDN call to any other station in the system by dialing a specific call pickup code. 2. Operating Procedure To pick-up an incoming call: 1. Lift the handset; receive Dial Tone. 2. Dial the CALL PICK UP-DIRECT-PRI code; receive Second Dial Tone. 3. Dial the specific station number to be picked up; the incoming call is connected to your station. 3. Programming STEP 1: ASYD - System Data 2, Index 1, bits 0 & 1: CONSULTATION HOLD-ALL CALLS [C-17] allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem Call Denied; 11: All calls allowed. STEP 2: ANPD - Reserve a number level for feature access. Assign for normal. STEP 3: ASPA - Assign an access code to CALL PICKUP-DIRECT, SRV = SSC, SID = 35 for Connection Status Index (CI) of Normal. STEP 4: ASFC - Assign a Service Feature Class that allows SFI 29 to the stations.
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NDA-24305 CHAPTER 5 Page 57 Revision 1.0 CALL WAITING-TERMINATING-PRI C-114 CALL WAITING-TERMINATING-PRI 1. General Description This feature enables a busy station to receive a second incoming call from DID trunk of ISDN network. A Call Waiting Tone is sent to the busy station, the user can use CALL HOLD [C-3] to answer the second call. CALL HOLD [C-3] may be used to alternate between the two calls. 2. Operating Procedure To activate CALL WAITING-TERMINATING on an incoming ISDN trunk call: 1. The system receives the called station number. 2. If the called station is busy, CALL WAITING-TERMINATING is automatically set; calling station receives Call Waiting Ringback Tone. Call Waiting Tone (2 beeps) is sent to the busy station. If the called station is a D term LED of “ANSWER” key flashes. To answer a CALL WAITING-TERMINATING call: 1. Call Waiting Tone is heard during the call in progress. 2. Flashing the switchhook or pressing the “ANSWER” key on the D term will hold the existing call. 3. CALL WAITING-TERMINATING is automatically connected. 4. Another switchhook flash or pressing the “ANSWER” key on the D term will return to the original call and hold the second call. OR 1. Call Waiting Tone is heard during call in progress. 2. The called station hangs up; priority ringing is sent. 3. Lift the handset to answer. 3. Programming STEP 1: Assign the Basic Data for ISDN. (Refer to Chapter 3, “Basic Data Assignment for ISDN”.) STEP 2: ASYD - System Data 2 Index 10, bit 6: Call Waiting-Terminating Service 0/1=Out/In Service. STEP 3: ASFC - Assign SFI6=1 (Call Waiting-Terminating Service is allowed.). Also SFI11=1 (Data Line Security is OFF.). STEP 4: ARTD - For DID Trunk (Bch) of ISDN, assign CDN46 (CW)=1.Priority ringing = 0.4 sec. ON 0.2 sec. OFF 0.8 sec. ON 0.2 sec. OFF 0.4 sec. ON 0.4 sec. OFF
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CHAPTER 5 NDA-24305 Pag e 5 8 Revision 1.0 CALL PARK-PRI C-119 CALL PARK-PRI 1. General Description This feature enables the Attendant(s) or station users to “Park” calls from the ISDN network against their own station numbers. Calls can easily be retrieved from any station within the system. 2. Operating Procedure When an ISDN trunk party and ATTENDANT CONSOLE [A-3] are talking: 1. The Attendant presses the “CALL PARK” key; the CALL PARK number is automatically selected and displayed at the ATTENDANT CONSOLE [A-3]. 2. The Attendant receives Service Set Tone. 3. The Attendant presses either the “RELEASE” or “CANCEL” key. Note:If no CALL PARK numbers are available, Attendant receives Busy Tone and no number is displayed. When an ISDN trunk party and a station user are talking: 1. The station user momentarily presses the switchhook; receives Special Dial Tone. 2. Dial the CALL PARK access code, the ISDN trunk connects to the called station is placed into call park state; receives Service Set Tone. 3. Replace the handset. To retrieve a Parked Call from the Setting Station: 1. Dial the CALL PARK local retrieval code; the parked call is reconnected. To retrieve a Parked Call from a Different Station: 1. Dial the CALL PARK remote retrieval code and the number of the station which has parked the call; the parked call is reconnected. To retrieve a Parked Call set by ATTENDANT CONSOLE [A-3] from the station user. 1. Dial the CALL PARK remote retrieval code and call park number; the parked call is reconnected.
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NDA-24305 CHAPTER 5 Page 59 Revision 1.0 CALL PARK-PRI 3. Programming STEP 1: ASYD - System Data 1, Index 142: For CALL PARK recall, the Miscellaneous Timer Counter is assigned in bits 0-3. The Timer Class is assigned in bits 4-6. Timer Class of 3 = 2 seconds. Timer Counter of 4 = 30 seconds. (Default: 450 seconds.) System Data 2, Index 1, bits 0&1: CONSULTATION HOLD-ALL CALLS [C-17] allowed or denied. 00: Denied: 01:Originating and Terminating Calls allowed, 10:Tandem Call Denied 11:All calls allowed. STEP 2: ANPD - Reserve a number level for feature access and retrieval. Assign for normal and hooking. Assign NND in accordance with a predetermined numbering plan. STEP 3: ASPA - Assign an access code to: (a) CALL PARK access code, SRV = SSC, SID = 61, Connection Index of Hooking. (b) CALL PARK local retrieval code, SRV = SSC, SID = 62, Connection Index of Normal. (c) CALL PARK remote retrieval code, SRV = SCC, SID = 63, NND = number of digits in the access code, and assign a Connection Index of Normal. STEP 4: ASFC - Assign a Service Feature Class that allows SFI 67 to the applicable stations. This allows the station to park a call and to retrieve a parked call. Assign stations a Service Feature Class the allows SFI 68, CALL PARK called. This allows a station to be parked by another station or Attendant Console. STEP 5: ASAT - This command must be assigned to designate a specific station number to the Attendant Console. This number is used to identify the Attendant Console when parking a call. TC MTC b7 b4 b3 b0 Timer ClassMisc. Timer Counter TC = 3 : 2 Sec. Increments TC = 4 : 30 Sec. Increments
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CHAPTER 5 NDA-24305 Pag e 6 0 Revision 1.0 CALL FORWARDING-ALL CALLS-ANNOUNCEMENT-PRI C-123 CALL FORWARDING-ALL CALLS-ANNOUNCEMENT-PRI 1. General Description This feature permits all calls from ISDN trunks destined for a particular station to be routed to a recorded announcement. Activation and cancellation may be accomplished either by the individual station user or the ATTENDANT CONSOLE [A-3]. Note:This service feature r equires “Digital Announcement Trunk (DAT)” 2. Operating Procedure To activate CALL FORWARDING-ALL CALLS-ANNOUNCEMENT from an Individual Station: 1. Lift the handset: receive Dial Tone. 2. Dial the CALL FORWARDING-ALL CALLS-ANNOUNCEMENT access code (same as CALL FORWARDING-ALL CALLS [C-5]): receive Special Dial Tone. 3. Dial the desired announcement trunk access code (same as ANNOUNCEMENT SERVICE [A-15]): receive Service Set Tone. (If activation is not possible, receive the Busy Tone.) To cancel CALL FORWARDING-ALL CALLS-ANNOUNCEMENT from an Individual Station: 1. Lift the handset: receive Dial Tone. 2. Dial the CALL FORWARDING-ALL CALLS-ANNOUNCEMENT cancel code (same as CALL FORWARDING-ALL CALLS [C-5]): receive Service Set Tone. 3. Programming CALL FORWARDING-ALL CALLS STEP 1: ASYD - System Data 1, Index 4, bit 6: One burst of ringing at forwarding station when CALL FORWARDING-ALL CALLS [C-5] is in service? 0/1: No/Yes. (for a single line station only) Index 69, bit 1: A burst of Ringback Tone to alert the person receiving a call that this is a CALL FORWARDING-ALL CALLS [C-5] call. In service? 0/1: No/Yes. Normally assigned as data “0”. System Data 2, Index 6, bit 4: Enable station set for CALL FORWARDING-ALL CALLS [C-5] to be allowed to use their phones normally. If data “0” is assigned, the station will only be able to call the Attendant Console. Assign on a permanent basis. STEP 2: ANPD - Reserve a number level for service feature access and cancel. Assign for normal. Assign NND in accordance with a predetermined numbering plan. STEP 3: ASPA - Assign an access code to CALL FORWARDING-ALL CALLS [C-5] entry SID = 8, and to CALL FORWARDING-ALL CALLS [C-5] cancel SID = 9. Assign Connection Status Index (CI) for normal service.
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NDA-24305 CHAPTER 5 Page 61 Revision 1.0 CALL FORWARDING-ALL CALLS-ANNOUNCEMENT-PRI STEP 4: ASFC - Assign the stations to activate CALL FORWARDING-ALL CALLS [C-5] a Service Feature Class that allows SFI = 7. STEP 5: AKYD - For D term sets, CALL FORWARDING-ALL CALLS [C-5] may be assigned to a programmable line/feature key. Assign KYI = 1 and FKY = 2. STEP 6: ATNR - Allow tenant-to-tenant connection for Inter-and Intra-tenant connections. Assign Tenant Restriction Index (TRI) = 1. For this service feature to be set by the Attendant Console, assign Inter- and Intra-Tenant connection via the Attendant Console TRI = 3. Also allow TRI = 0, station-to-station calling. ANNOUNCEMENT SERVICE STEP 1: ANPD - Reserve a number level for Trunk Access. Assign for Connection Indexes for Normal. Assign NND values in accordance with a predetermined numbering plan. STEP 2: ASPA - Assign an access code to the announcement trunk. Assign SRV = ANNC and the EQP number assignment should be as assigned with the AAED command. STEP 3: ARTD - Assign the announcement route (in the case of DAT) as shown below. STEP 4: ATRK - Assign the LENs, Announcement Trunk Route Number, Trunk Number, and Tenant Number. Assign one or more trunks to a specific route used as an announcement trunk. STEP 5: MBTK - Assign the Make Idle status to the announcement trunk. STEP 6: ARRC - Allow trunk-to-trunk connection (Bch route (ISDN) to Announcement Trunk route) using ARI: D, Direct Connection. RT: 1 1-OSGS : 2 2-ONSG : 2 6-TCL : 4 7-L/T : 1 The other data must be set “0” (default data).
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CHAPTER 5 NDA-24305 Pag e 6 2 Revision 1.0 CALL FORWARDING-ALL CALLS-ANNOUNCEMENT-PRI STEP 7: AAED - Assign announcement equipment. TN: Tenant Number EQP: Announcement Equipment Number 0: Dead Level 1: Unused Number (LCR OPR not programmed) 2: Available 3: Available 4: Outgoing Trunk Group Busy Announcement 5: Available 6: Available 7: Outgoing Route Restriction Announcement 8-15: Available for ANNOUNCEMENT SERVICE [A-15] applications. RT, TK: Route and trunk number of the trunk connected to the announcement equipment; C: Duration of Connection, 0/1: Disconnection occurs in 30 seconds/the connection is held until the station releases. See the requirements of the announcement equipment. R: Sending RBT, 0/1: Sending RBT/Not sending RBT. Normally assign data “0”. A: Answer Signal Sending, 0/1: No answer from Incoming trunk/Answer from Incoming trunk. Normally assign data “0”. No answer signal is sent to the C.O. Therefore, calling party will not be billed for the call. M: Multiple Connection 0/1: Single Connection/Multiple Connection. See the requirements of the announcement equipment.