NEC Neax 2400 Ipx Isdn Feature Programming Manual
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NDA-24305 CHAPTER 5 Page 123 Revision 1.0 OUTGOING TRUNK QUEUING-DELUXE-PRI O-26 OUTGOING TRUNK QUEUING-DELUXE-PRI 1. General Description This feature allows station users according to their Service Feature Class to queue for an outgoing ISDN trunk when all call routes are busy. This feature allows specific routes to be queued in a timed interval depending on the user’s Service Feature Class (SFC). If on-hook queuing is used, the system will send a Ringback Tone to the station when a trunk becomes available. On or off-hook queuing may be assigned to stations within a tandem network, as well as stations at main and satellite PBXs. The system provides an off-hook queuing capability to Attendants and an optional priority queuing feature. 2. Operating Procedure 1. Outgoing trunk The Busy Tone will be sent to the calling station, when no ISDN trunks are available. The user presses the switchhook, and receives Special Dial Tone. Dials the OUTGOING TRUNK QUEUING access code, receives the Service Set Tone and replaces the handset. To cancel on-hook queuing, the user must go off-hook and dial the OUTGOING TRUNK QUEUING cancel code. User receives the Service Set Tone and replaces the handset. If the calling party does not answer the ringback within thirty seconds, the call will be removed from queue. 2. Off-Hook trunk Queuing: When off-hook queuing is used, the Service Set Tone will be sent to the calling station when no outgoing ISDN trunks are available. The Service Set Tone indicates that the calling station has been placed in an off- hook queue. To cancel off-hook queuing from a station or tie line, the user merely goes on-hook.
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CHAPTER 5 NDA-24305 Pag e 1 24 Revision 1.0 OUTGOING TRUNK QUEUING-DELUXE-PRI 3. Programming STEP 1: ASYD - System Data 1, Index 68, bit 3: OG Trunk Queuing (On-Hook) Automatic Cancel 0/1=Out/In Service Index 159: Assign the OG-Trunk Queuing Automatic Cancel Timer, when System Data 1, Index 68, bit 3 is “1”. (Default data=30 min.) System Data 2, Index 4, bit 0: Call Back and OG Trunk Queuing access code. 0/1=Separate/Common bit 1: Automatic Setting of OG Trunk Queuing 0/1=Not Required/Required. Note:For OG Trunk (ON HOOK) Queuing, bit 1=0 For Off Hook Queuing, bit 1=1 System Data 3, Index 3, bit 5: 3-Burst for Ringer Pattern 5 0/1=Not required/Required Index 7: Ringer Pattern 5 for this service. STEP 2: ANPD - Reserve a number level for OG Trunk (ON-HOOK) Queuing. CI=N and B. STEP 3: ASPA - Assign the access code for OG Trunk (ON-HOOK) Queuing. CI=B, SRV=SSC, SID=19 (To set) CI=N, SRV=SSC, SID=20 (To Cancel) STEP 4: ARTD - Assign the OG Trunk Queuing-Deluxe service for the OG route. CDN9 (TQ)=1 CDN41 (TDMQ)=1 (for Tandem Queuing) STEP 5: ASFC - Allow OG Trunk Queuing-Deluxe to the SFC of the station. SFI62 (OG Trunk Queuing-Deluxe)=1 Note:For Off-Hook Queuing, the following data is required as well as above. SFI21 (Off-Hook OG Queuing)=1
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NDA-24305 CHAPTER 5 Page 125 Revision 1.0 OFF-HOOK QUEUING-PRI O-28 OFF-HOOK QUEUING-PRI 1. General Description This service allows a station user encountering busy ISDN trunk to remain off-hook and automatically enter a first-in, first-out queue. As soon as an outgoing ISDN trunk becomes available, the switch connects the next call to this trunk. 2. Operating Procedure To operate: 1. When no trunks are available, the call automatically enters an available queue. 2. The caller receives Service Set Tone. 3. When a trunk becomes available, the dialed number is automatically sent forward. 4. If the caller goes on-hook while in queue, the assigned queue is cleared. 3. Programming STEP 1: ASYD - System Data 2, Index 4, bit 1: Automatic Setting of OG Trunk Queuing 0/1 = Not required/Required. STEP 2: ARTD - Assign the following data for the Queuing route and the dummy route CDN9 (TQ) = 1 STEP 3: ASFC - Allow a service restriction as follows. SFI21 (Off-Hook Queuing) = 1
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CHAPTER 5 NDA-24305 Pag e 1 26 Revision 1.0 OUTGOING TRUNK QUEUING-ATTENDANT-PRI O-30 OUTGOING TRUNK QUEUING-ATTENDANT-PRI 1. General Description This feature allows an ATTENDANT CONSOLE [A-3] encountering a busy ISDN trunk to remain off-hook and automatically enter a first-in, first-out queue. As soon as an outgoing ISDN trunk becomes available, the switch connects the next call to that trunk. 2. Operating Procedure To operate: 1. Dial the access code and the desired ISDN trunk number. 2. When no trunks are available, the call automatically enters an available queue slot. 3. The Attendant receives Service Set Tone. 4. When a trunk becomes available, the dialed number is automatically sent forward. 5. If the Attendant goes on-hook while in queue, the assigned queue slot is cleared. 3. Programming STEP 1: ASYD - System Data 2, Index 4, bit 2: Off-Hook OG Queuing for Attendant. 0/1 = Out/In Service. STEP 2: ASFC - Assign 1 (= Allowed) in SFI21 (= Off-Hook OG Queuing) for SFC0.
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NDA-24305 CHAPTER 5 Page 127 Revision 1.0 OVERFLOW-UCD-PRI O-32 OVERFLOW-UCD-PRI 1. General Description 1. When a call from an ISDN trunk has terminated to UCD [U-1] Group A and this incoming call has encountered all stations busy in Group A, the call is transferred to UCD [U-1] Group B if Group B is registered as the overflow destination. 2. If all stations in Group B to which the call has been transferred by the OVERFLOW-UCD service are busy, the call is registered in the queue in UCD [U-1] Group A. 2. Operating Procedure No manual operation is required. UCD GROUP A ALL BUSY UCD GROUP B OV E R FL OW CALL TERMINATION UCD GROUP A ALL BUSY UCD GROUP B OV E R FL OW CALL TERMINATION ALL BUSY CALL REGISTERED IN GROUP A
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CHAPTER 5 NDA-24305 Pag e 1 28 Revision 1.0 OVERFLOW-UCD-PRI 3. Programming STEP 1: ASHU - Assign the required data for the UCD Group: TN: Tenant Number STN: Station Number CNT: Number of stations to be entered (recommended maximum of 100 stations). ADD: Number of station to be added (recommended maximum of 100 stations). STN: Station Numbers of the stations included in the UCD group. STEP 2: AUOG - Assign the UCD OVERFLOW data via this command. Assign the following: TN-A, STN-A: Tenant Number and Station Number which belong to a UCD group. TN-B, STN-B: Tenant Number and Station Number of a member station in a UCD group to be hunted in the case where the UCD group designated by TN-A and STN-A happens to be busy. TRANSLATION: When UCD group A is busy, calls will overflow to UCD group B.
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NDA-24305 CHAPTER 5 Page 129 Revision 1.0 PEG COUNT-PRI P-37 PEG COUNT-PRI 1. General Description This feature permits traffic studies and traffic analysis information to be accessed from the MAINTENANCE ADMINISTRATION TERMINAL [M-18] and to be printed out. 2. Operating Procedure Refer to System Operation and Maintenance Manual. 3. Programming Refer to System Operation and Maintenance Manual.
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CHAPTER 5 NDA-24305 Pag e 1 30 Revision 1.0 PRIMARY CALL RESTRICTION-PRI P-38 PRIMARY CALL RESTRICTION-PRI 1. General Description This feature allows the system to restrict outgoing ISDN calls according to the specific called number. This restriction is controlled on the basis of the first seven, eight, nine, or all ten digits dialed. 2. Operating Procedure The system checks the dialed number and the restricted numbers and if these numbers match the call is restricted. 3. Programming STEP 1: APCR - Assign the number to be restricted and the condition of restriction (Allow or Restricted) to each RSC.
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NDA-24305 CHAPTER 5 Page 131 Revision 1.0 PRI TRUNK TO TIE LINE CONNECTION WITH PAD CONTROL P-39 PRI TRUNK TO TIE LINE CONNECTION WITH PAD CONTROL 1. General Description This feature provides a switchable transmission pad for PRI trunks, which allows tandem connections. Necessary PAD CONTROL is activated to protect against echo. 2. Operating Procedure No manual operation is required. 3. Programming STEP 1: APAD - Assign the Pad data required for the Tandem connection. Assign the following: KIND: T (Tandem Connection) or S (Station) ICRT: Incoming Route Number OGRT: Outgoing Route Number SFC: Service Feature Class IC PAD: Incoming PAD Data (1-15) OG PAD: Outgoing PAD Data (1-15) RT: Route Number PAD DATA: Note Note: See “Circuit Card Manual”.
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CHAPTER 5 NDA-24305 Pag e 1 32 Revision 1.0 PAGING TRANSFER-PRI P-47 PAGING TRANSFER-PRI 1. General Description This feature will allow a station user to transfer a paged call to a party that has been placed on hold. 2. Operating Procedure While a station user is engaged in a C.O. line call: 1. The Station user presses the switchhook flash key; receives Special Dial Tone. 2. Station user dials the PAGING access code; receives continuous Ringback Tone for approximately one second. 3. Station user pages the desired party. Following two are the methods that the paged user answers: 1. Non-Delay System; On dialing the PAGING Answer access code, the party paged is immediately connected to the PAGING station. 2. PAGING TRANSFER Supervision; The PAGING station user replaces the handset after the page. By dialing the PAGING Answer access code, the paged party is directly connected to party on hold. For Non-Delay Systems; when a PAGING station replaces the handset after talking with the paged party, the held party is directly connected to the paged party. 3. Programming STEP 1: ASYD - System Data 1, Index 73, bits 0&1: b1 b0 0 1 For MEET-ME PAGE. Non-Delay service. 1 0 For MEET-ME PAGE. Delay service. 1 1 For MEET-ME PAGE. Delay service with Call Transfer. bit 3: Are PAGE cancel codes provided for each route? 0/1: Per route/Common to all routes. Index 74, bits 0&3: Assign the cancel timer for unanswered page. Assign data 00H for 30 seconds. (0-F+1)×30 = Cancel Timer. System Data 2, Index 1, bits 0&1: Consultation Hold allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed; Tandem Call Denied; 11: All calls allowed.