NEC Neax 2400 Ipx Isdn Feature Programming Manual

							NDA-24305 CHAPTER 5
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AUTOMATIC CALL DISTRIBUTION-PRI
Note 1:
The features indicated “Not Applicable” are features not related to trunks.
Note 2:ACD features are not available for incoming data calls from ISDN trunk.
Note 3:When an incoming call placed in a queue, the call is automatically released in 90 seconds.
2. Operating Procedure
Refer to ACD System Manual.
3. Programming
STEP 1: Assign the Basic Data for ISDN. (Refer to Chapter 3, “Basic Data Assignment for ISDN”.)
STEP 2: Assign ACD Data (Refer to ACD System Manual.)O-19 Overflow Outside-ACD×
P-21 Priority Queuing-ACD×
P-40 Pilot Numbers Not Applicable
P-45 Personal Emergency and Assist×
Q-1 Queuing-ACD×
R-19 Release-ACD Position×
S-97 Split Display-ACD Position Not Applicable
S-98 Split Selection Not Applicable
T-24 Trunk Trouble Report-MIS×
T-49 Tally Count×
T-50 Time of Day/Week Routing Not Applicable
Z-1 Zip Tone-ACD Position×
Table 5-1  ACD Features
CODE NO. FEATURE NAME AVAILABILITY 
						

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ANNOUNCEMENT SERVICE-PRI
A-92 ANNOUNCEMENT SERVICE-PRI
1. General Description
This feature allows a user from the ISDN trunk to hear a prearranged announcement when the user dials a
predetermined access code.
Note:This feature requires an announcement machine or a Digital Announcement Trunk (DAT).
2. Operating Procedure
1. The system receives the announcement trunk access code.
(a) If a multiple connection is made, the announcement is repeatedly sent out.
(b) If a single connection is made, the announcement is sent out only once and then the announcement
trunk is released. If the system data specifies “Ringback Tone is to be sent”, Ringback Tone is returned
to the caller after the announcement finishes.
2. The office data is checked for the following.
(a) Multiple or single connection.
(b) 30-second forced disconnection.
(c) Ringback Tone to be sent or not to be sent after the announcement finishes.
(d) Remote office answer signal sending to be sent or not to be sent.
3. The call is connected to the Announcement Trunk, and the caller hears the announcement.
4. If 30-sec. forced disconnection is specified, the Announcement Trunk is released 30 seconds after the call
has been connected to the Announcement Trunk, and the caller receives the Busy Tone. Otherwise, the call
remains connected to the Announcement Trunk until the caller hangs up.
3. Programming
STEP 1: Assign the Basic Data for ISDN (Refer to Chapter 3, “Basic Data Assignment for ISDN”).
STEP 2: Assign the announcement data (Refer to “[A-15] ANNOUNCEMENT SERVICE” in Feature
Programming Manual.) 
						

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AUTOMATIC CIRCUIT ASSURANCE-PRI
A-94 AUTOMATIC CIRCUIT ASSURANCE-PRI
1. General Description
When a call connection time is less than or greater than a pre-determined time period, the system can display or
print a reference to it using this feature.
Note 1:This feature cannot be activated without Station Message Detail Recording System-RS232C[S-10].
Note 2:This feature is not activated for Station-to-Station or Station-to-Attendant calls under the following
conditions:
 When the station performs a switchhook flash.
 When the station presses the D
term line/feature key (“HOLD”, “SHF”, or “TRF”).
 When the Attendant presses “HOLD” key.
 When the call is overridden by another call.
 When the station answers Call Waiting or Attendant Camp-On call.
2. Operating Procedure
No manual operation is required.
3. Programming
STEP 1: Assign the Basic Data for ISDN (Refer to Chapter 3, “Basic Data Assignment for ISDN”).
STEP 2: Assign SMDR data.
STEP 3: ASYD - System Data 1, Index 44 : bit 0=1 (Automatic Circuit Assurance is in service)
Index 45 : Short Duration Timer
Index 46 : Long Duration Timer 
						

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AUTOMATIC TRUNK TEST-PRI
A-96 AUTOMATIC TRUNK TEST-PRI
1. General Description
The AUTOMATIC TRUNK TEST capability provides a functional test on a large number of ISDN trunks at a
prearranged time. The results of the test are reported at the MAINTENANCE ADMINISTRATION
TERMINAL (MAT) [M-18]. The test can include: Ringback Tone Test, 1 kHz Tone Test and Trunk Selection
Test, by having the proper Test Trunk termination at the distant office.
2. Operating Procedure
Refer to “[A-21] AUTOMATIC TRUNK TEST” in Feature Programming Manual.
3. Service Conditions
1. One LTST (PH-M23) card is required as additional hardware.
2. Trunks are tested in conjunction with the connecting office through the selected trunk, on a one at a time
basis. The following different trunk functions can be tested on all trunks in a specified group:
 Trunk selection
 Detection of Ringback Tone sent back from the connecting office after test number outpulsing.
 Detection of test tone (1 kHz) returned from Automatic Answer Trunk facility, if provided at the
connecting office.
3. As part of the AUTOMATIC TRUNK TEST facility, an Automatic Answer Trunk (AAT) is provided at the
PBX to answer incoming test calls. Upon terminating the incoming test call from the originating office
through a selected test trunk, the AAT generates a 1 kHz tone to the originating office as an
acknowledgement signal.
4. When ordering the execution of this feature via  the MAT, the system will prompt for either “Immediate or
Scheduled Execution” of the AUTOMATIC TRUNK TEST. If Scheduled execution is chosen, the time
when the test begins is entered via the MAT. From the time the test is ordered until the completion of the
test, the MAT is dedicated to the AUTOMATIC TRUNK TEST function.
5. INDIVI DUAL TRUNK A CCE SS [I-4] must be available when activating this feature.
6. Trunk test data must be assigned by “ATTD” command.
7. This service is available to trunks that can receive PB signals.
4. Programming
Refer to “[A-21] AUTOMATIC TRUNK TEST” in Feature Programming Manual. 
						

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BOSS-SECRETARY TRANSFER-PRI
B-19 BOSS-SECRETARY TRANSFER-PRI
1. General Description
This service feature allows a secretary to voice-announce a call to a boss when the secretary answers a call from
an ISDN trunk on the boss’ line.
2. Operating Procedure
1. Call terminates to boss’ line.
2. Secretary answers the call on Boss’ line of Secretary’s D
term.
3. Secretary presses boss’ line key; incoming call is placed on hold, a signal tone is transmitted over the
speaker of boss’ D
term, and boss and secretary can talk by VOICE CALL-Dterm [V-2D]. Note 1
The LCD displays (Boss and Secretary):
4. If the “MIC” key of boss’ D
term is on, Boss can converse HANDS FREE-Dterm [H-4D].
5. Secretary hangs up (
Note 2); a signal tone is transmitted over the speaker of boss’ Dterm again, and boss’
line is placed on hold. At this time, boss’ line of Secretary’s Dterm is placed on hold, too, and secretary can
answer the held call at any time. (
Note 3)
6. Boss lifts the handset, presses the boss’ line key, and answers the call. The LCD is displayed:
Note 1:If the boss is talking on another line or has a single line telephone, boss’ station rings and VOICE
CALL [V-2D] cannot be activated.
Note 2:If the boss answers before the secretary hangs up, the boss will talk to the secretary. At this time, the
secretary can talk to the incoming call, to the boss by pressing the boss’ line key or the transfer key.
Note 3:If the boss doesn’t answer the held call in a specific time, secretary will be recalled by the held call.
3. Programming
STEP 1: ASFC - Assign SFI 51=1 (Boss-Secretary is in service) to the secretary station.
STEP 2: AKYD - Boss’ My-line must be assigned as a sub-line on the secretary’s phone.
Note:Secretary must have Dterm for this operation. Boss may have a single line telephone.
ICM XXXX
(Time Display)
XFR XXXX
(Time Display)TRANSFER XXXX
(Time Display)
[Dterm Series III] [Dterm Series E] 
						

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BOSS-SECRETARY OVERRIDE-PRI
B-22 BOSS-SECRETARY OVERRIDE-PRI
1. General Description
This feature enables a secretary to voice-announce a call from an ISDN trunk to a boss when he is currently on
his My-line.
2. Operating Procedure
Example: Station 200, Boss
Station 201, Secretary
Boss is currently connected to Trunk “A”. Call from an ISDN trunk (Trunk “B”) terminates to Station 201,
intended for 200.
1. Secretary answers station 201.
2. Secretary asks caller to hold and presses “CALL HOLD” [C-6] feature key or “TRANSFER” key and dials
CALL HOLD [C-6] code (CALL WAITING-ORIGINATING [C-31] key can also be used).
Secretary hears Dial Tone.
3. Secretary presses “SPEED CALLING-ONE TOUCH” [S-26D] key on which BOSS-SECRETARY
OVERRIDE tone code, RECALL key and Boss’ station number (200) has been programmed.
4. Secretary hears Ringback Tone; Boss receives three bursts of Waiting Tone.

Operations when the boss converses with Trunk “A” while talking with trunk “B”.
1. Boss presses the “TRANSFER” key. If Boss has a single line telephone, flashes hook switch.
2. Boss converses with Trunk “A” and Trunk “B” receives hold tone (MUSIC ON HOLD [M-7]).
3. Boss presses the “TRANSFER” key again. If a single line telephone, flashes hook switch again.
4. Boss converses with Trunk “B”. (THREE-WAY CALLING [T-2] is not available).
Other operations while Boss and Secretary are talking.
Case 1:
1. Boss or secretary presses the “TRANSFER” key.
2. The Boss and Secretary are disconnected; Boss converses with Trunk “A”, Secretary converses with Trunk
“B” respectively.
Case 2:
1. Boss hangs up and secretary converses with Trunk “B” again.
2. Boss’ station rings and Trunk “A” receives Ringback Tone.
3. Boss lifts the handset and converses with Trunk “A” again. 
						

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BOSS-SECRETARY OVERRIDE-PRI
Operations when the boss answers the secretary.
Case 1:
1. Boss presses the: “ANSWER” key or “TRANSFER” key. If Boss has a single line telephone, flashes hook
switch.
2. Boss converses with Secretary (Trunk “A” is placed on hold).
3. Secretary hangs up, Boss is speaking with Trunk “B”.
Case 2:
1. Boss presses the “ANSWER” key or “TRANSFER” key. If Boss has a single line telephone, flashes hook
switch.
2. Boss converses with Secretary (Trunk “A” is placed on hold).
3. Boss presses 201 key and converses with Trunk “A”, Secretary hears Reorder Tone.
Case 3:
1. Boss hangs up, Boss’ station rings and Secretary hears Ringback Tone.
2. Boss lifts the handset and converses with Secretary.
3. The rest of operations are same as Item 3 of 
Case 1 or Case 2.
Case 4:
If Boss does not respond to 3 bursts of Waiting Tone:
Secretary presses “CALL HOLD” key to resume talking to Trunk “B”.
3. Programming
STEP 1: ASYD - System Data 2, Index 10, bit4: 1 = Dialing “ACC Code + Station No.” is available.
(Call Waiting-Originating)
bit7: Call Waiting Tone 0/1=Once/At Intervals.
STEP 2: ANPD - Assign a number level for feature access code.
STEP 3: ASPA - Assign an access code to BOSS SECRETARY OVERRIDE, SRV=SSCA, SIDA=53
STEP 4: ASFC - Allows following restriction; SFI5, 6, 10, 11 and 51.
STEP 5: AKYD - Boss’ My-line must be assigned as a sub-line on the secretary’s phone. 
						

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CALL FORWARDING-ALL CALLS-PRI
C-95 CALL FORWARDING-ALL CALLS-PRI
1. General Description
This feature permits all calls from an ISDN network destined for a particular station to be routed to another
station (or to the Attendant) regardless of the busy or idle status of the called station. Activation and cancellation
may be accomplished by either the individual station user or the Attendant.
2. Operating Procedure
To activate CALL FORWARDING-ALL CALLS-PRI from an Individual Station:
1. Lift the handset; receive Dial Tone.
2. Dial the CALL FORWARDING-ALL CALLS-PRI access code; receive Special Dial Tone.
3. Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING-ALL CALLS-PRI from an Individual Station:
1. Lift the handset; receive Dial Tone.
2. Dial the CALL FORWARDING-ALL CALLS-PRI cancellation code; receive Service Set Tone.
To activate CALL FORWARDING-ALL CALLS-PRI from the ATTENDANT CONSOLE [A-3].
1. Press an idle “LOOP” key.
2. Dial the CALL FORWARDING-ALL CALLS-PRI access code; receive Special Dial Tone.
3. Dial the TENANT [T-12] number (2/3 digits).
4. Dial the originating station number.
5. Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING-ALL CALLS-PRI from the ATTENDANT CONSOLE [A-3].
1. Press an idle “LOOP” key.
2. Dial the specific CALL FORWARDING-ALL CALLS-PRI cancellation code; receive Special Dial Tone.
3. Dial the TENANT [T-12] number (2/3 digits).
4. Dial the originating station number; receive Service Set Tone. 
						

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CALL FORWARDING-ALL CALLS-PRI
3. Programming
STEP 1: ASYD - System Data  1, Index  4,  bit  6: One burst of ringing at the forwarding station when CALL
FORWARDING-ALL CALLS is in service? 0/1: No/
Yes. (single-line station only)
Index 248, bit 7:Dial Tone to be sent out when a station on which CALL
FORWARDING-ALL CALLS is set, goes off-hook to
place and outgoing call 0/1: Dial Tone/Special Dial Tone.
Index 69, bit 1: A burst of Ringback Tone to alert the person receiving a
call that this is a CALL FORWARDING-ALL CALLS
call. In service? 0/1: No/Yes. Normally assigned as data
“0”.
bit 2: Send short tone when a recalled C.F.-All Calls call is
answered. 0/1: Not Required/Required.
System Data 2, Index 6, bit 4: Call Origination Restriction of a station upon setting 
CALL FORWARDING-ALL CALLS.
0/1=Restricted/Allowed.
STEP 2: ANPD - Reserve a number level for feature access and cancel.  Assign Connection Index, CI = N;
Normal. Assign NND in accordance with a predetermined numbering plan.
STEP 3: ASPA - Assign an access code to CALL FORWARDING-ALL CALLS entry SID = 8. And to
CALL FORWARDING-ALL CALLS cancel SID = 9. Assign Connection Status Index
(CI) for Normal service. 
STEP 4: ASFC - Assign a Service Feature Class that allows SFI = 7 to the Class of stations which will
activate CALL FORWARDING-ALL CALLS.
STEP 5: AKYD - For D
term sets, CALL FORWARDING-ALL CALLS may be assigned to a programmable
line/feature key. Assign KYI = 1 and FKY = 2.
STEP 6: ATNR - Allow tenant-to-tenant connection for Inter- and Intra-tenant connections. Assign Tenant
Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign
Inter- and Intra-Tenant Connection TRI = 3, via the Attendant Console. Also allow TRI =
0, station-to-station calling.  
						

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CALL FORWARDING-ALL CALLS-Dterm-PRI
C-95D CALL FORWARDING-ALL CALLS-Dterm-PRI
1. General Description
This feature permits all calls from an ISDN network destined for a particular station to be routed to another
station or to the Attendant, regardless of the busy or idle status of the called station. Activation and cancellation
may be accomplished by the station user or the Attendant.
CALL FORWARDING-ALL CALLS-D
term-PRI [C-95D] may be set or canceled by the station user for all
multi-line appearances on the Dterm. In this way, a single station user may set CALL FORWARDING-ALL
CALLS-Dterm-PRI [C-95D] for all sub-lines on the Dterm.
2. Operating Procedure
To set CALL FORWARDING-ALL CALLS-D
term-PRI from My-line:
1. Lift the handset or press the “SPEAKER” button; receive Dial Tone.
2. Press the CALL FORWARDING-ALL CALLS-D
term-PRI feature key; receive Special Dial Tone.
3. Dial the desired target station number; receive Service Set Tone. The LED will light. The LCD displays:
4. Replace the handset or press the “SPEAKER” key.
To monitor CALL FORWARDING-ALL CALLS-D
term -PRI from My-line:
1. Press the CALL FORWARDING-ALL CALLS-D
term -PRI feature key. The LCD displays:
FWD SET XXXX
(Time Display)
TA R G E T
STATION
OR
FWD SET OPR
(Time Display)
OPERATOR
FORWARD SET XXXX
(Time Display)
FORWARD SET OPR
(Time Display)
TA R G E T
STATION[Dterm Series III] [Dterm Series E]
[D
term Series III] [Dterm Series E]
FWD XXXX
(Time Display)
TA R G E T
STATION
OR
FWD SET OPR
(Time Display)
OPERATOR
FORWARD XXXX
(Time Display)
FORWARD SET OPR
(Time Display)
TA R G E T
STATION[Dterm Series III] [Dterm Series E]
[D
term Series III] [Dterm Series E]