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NEC Neax 2400 Imx Feature Programming Manual

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Page 581

NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 537
Off-Hook Queuing O-7
O-7 Off-Hook Queuing
General Description
This service allows a user, upon encountering a trunk-busy condition, to remain off-hook and automatically enter a
first-in, first-out queue. As soon as an outgoing trunk becomes available, the switch connects the next call to this
trunk.
Operating Procedure
1. Lift the handset; receive a dial tone.
2. Dial the Outgoing Call access code and the desired number (LCR access)....

Page 582

NEAX2400 IMX Feature Programming Manual
Page 538ND-70184 (E), Issue 3
O-7 Off-Hook Queuing
Service Conditions (cont’d)
10. The maximum of number of the OGQ stations is 1,024 within the FCCS network (NCN can manage a
maximum of 1,024 calls).
11. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data
will be cleared by the system initialization of the NCN.
12. When the access to the NCN is impossible (system down, cable disconnection or trouble has occurred),...

Page 583

NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 539
Off-Hook Queuing O-7
FCCS Programming (cont’d)
CI: B = Busy (for Entry), N = Normal (for Cancel)
SRV: SSC
SID: 19 - OG Queuing - Entry
CI: N = Normal
SID: 20 = OG Queuing - Cancel
Note 1:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN.
Note 2:
The current data should also be set in addition the above-mentioned commands.
The command to be set to the node...

Page 584

NEAX2400 IMX Feature Programming Manual
Page 540ND-70184 (E), Issue 3
O-13 Overflow - UCD
O-13 Overflow - UCD
General Description
1. When a call has terminated to UCD [U-1] Group A, and the incoming call has encountered all stations
busy in Group A, the call is transferred to UCD [U-1] Group B, if Group B is registered as the
OVERFLOW-UCD destination.
2. If all stations are busy in Group B, then the call is placed in queue for the originally called UCD [U-1]
group (Group A).
Operating Procedure
No manual...

Page 585

NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 541
Overflow - UCD O-13
Interactions
ALL UNIFORM CALL DISTRIBUTION [U-1] interactions apply to the UCD overflow group. The incoming
overflow call is handled in the same way as a regular incoming call. If both UCD groups are busy, the call will queue
at Group A.
Programming
STEP 1:ASHU - Assign the required data for the UCD Group:
TN: Tenant Number 
STN: Station Number 
CNT: Number of stations to be entered (recommended maximum of 20...

Page 586

NEAX2400 IMX Feature Programming Manual
Page 542ND-70184 (E), Issue 3
O-16 Outgoing Trunk Queuing - Attendant
O-16 Outgoing Trunk Queuing - Attendant
General Description
This feature allows an ATTENDANT CONSOLE [A-3], upon encountering a trunk busy condition, to remain Off-
Hook and automatically enter a first-in, first-out queue. As soon as an outgoing trunk becomes available, the switch
connects the next call to that trunk.
Operating Procedure
1. Dial the access code and the desired number. 
2. When no...

Page 587

NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 543
Outgoing Trunk Busy Announcements O-21
O-21  Outgoing Trunk Busy Announcements
General Description
This feature permits a station-originated call, upon encountering a trunk busy signal, to be automatically routed to
a recorded announcement informing the caller that all outgoing trunks are busy.
Operating Procedure
No manual operation is required after this feature has been programmed in System Data.
Service Conditions
1. This service...

Page 588

NEAX2400 IMX Feature Programming Manual
Page 544ND-70184 (E), Issue 3
O-37D Off-Hook Line Number Display - Dterm
O-37D  Off-Hook Line Number Display - Dterm
General Description
This feature permits the Dterm LCD to display the calling telephone number/trunk number when the Dterm user
originates a call by pressing a line key or using TRUNK LINE APPEARANCE [T-23] service.
Operating Procedure
1. When a call is originated by pressing the line key:
 In the on-hook status; the LCD displays:
In the idle status...

Page 589

NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 545
Off-Hook Line Number Display - DtermO-37D
Service Conditions
1. This service is provided when off-hook. In the preselect status, this is not provided.
2. This service is not provided when a call is originated by using HOT LINE [H-1] service.
3. In case a call is originated by using TRUNK LINE APPEARANCE service, the connected trunk number
is displayed.
4. If the trunk number is not assigned, the LCD doesn’t display.
5. The maximum...

Page 590

NEAX2400 IMX Feature Programming Manual
Page 546ND-70184 (E), Issue 3
P-1 Paging Access
P-1 Paging Access
General Description
This feature provides both ATTENDANT CONSOLE [A-3] and users dial access to PAGING equipment.
Operating Procedure
1. Go off-hook; receive dial tone. 
2. Dial the Paging access code; receive ringback tone for several seconds.
3. Connection to Paging equipment is established.
Service Conditions
1. Amplifiers and speakers must be customer provided.
2. One trunk circuit is required...
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