NEC Neax 2400 Imx Callcenterworx Enterprise Acd System Manual

CHAPTER 7 NDA-24282
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AOKC: ASSIGNMENT OF OAI KEY CODE
AOKC: Assignment of OAI Key Code
1. Function
This command is applied to define the usage of D
term buttons (line/feature key and flex key).
2. Precautions
1. AOKC must be programmed before AKYD is programmed.
2. For station assignment, the OAI Key Codes correspond to the Function Key Code (FKY) range from 34
through 47 (refer to AKYD).
3. After the OAI key code data is changed or deleted by this command or the system initial is...

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AOKC: ASSIGNMENT OF OAI KEY CODE
Note 1:
For the quick reference table of KEY CODE and KYN, refer to AKYD command.
Note 2:Confirmation Tone (C-TONE)
0/1 = Confirmation Tone/No Tone
OAI Key Code Data Programming Sheet
OA I  K EY  
CODE (KEY 
CODE)
1 ~ 31
Note 1KIND OF 
FACILITY
(F-KIND)
1 ~ 15CONFIRMATION 
TONE
(C-TONE)
0/1
Note 2OPERATION 
CODE
(OP-CODE)
128 ~ 255FUNCTION KEY
(FKY)
1 1 1 187 Break
2 2 1 252 Auto/Manual (AUTO/MAN)
3 Not used
4 2 1 253 Work
5 1 1...

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ASDT: ASSIGNMENT OF STATION DATA
ASDT: Assignment of Station Data
1. Function
This command is used to assign, delete and display station data. If the station number designated has al-
ready been assigned, the current data is displayed. If new data is to be assigned, the old data must be deleted
before the new data can be entered.
2. Precautions
1. The Route Restriction Class data (RSC) works in conjunction with the Assignment of Route Restriction
Data command...

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ASDT: ASSIGNMENT OF STATION DATA
System Data Programming Sheet
TENANT 
NUMBER 
(TN) 
1 ~ 10
SYSTEM 
1IMG 
IMX-U        MG 
00, 01 
00 ~ 07
STATION 
NUMBER (STN) 
MAXIMUM 
5 DIGITSLINE EQUIPMENT NUMBER 
(LENS)
MG U 
0 ~ 3G 
00 ~ 23LV 
0 ~ 7TELEPHONE
EQUIPT. 
CLASS(TEC) 
1 ~ 31ROUTE 
RESTRICTION 
CLASS(RSC) 
0 ~ 15SERVICE 
FEATURE
CLASS
(SFC) 
0 ~ 15MAKE BUSY
INFORMA-
TION
(MB) 0/1
4IMG
00 ~ 07 

CHAPTER 7 NDA-24282
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ASFC: ASSIGNMENT OF SERVICE FEATURE RESTRICTION CLASS DATA
ASFC: Assignment of Service Feature Restriction Class Data
1. Function
This command is used to assign and display Service Feature Restriction information according to the
Service Feature Restriction Class (SFC) of the Station.
2. Precautions
1. For the SFC of ACD line of an agent position, be sure to assign RES = 1 (A Direct call is restricted) for
SFI = 95 (Direct Call Restriction). Assign RES = 0 (A...

NDA-24282 CHAPTER 7
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ASFC: ASSIGNMENT OF SERVICE FEATURE RESTRICTION CLASS DATA
Note 1:
Restriction Data (RES) is assigned in the squares where SFI and SFC cross. When unassigned, Restriction
Data is set as “0” (Restricted status). Allowed Status data is “1”, and must be assigned to allow the feature.
Note 2:Service Feature Index (SFI) 95.
 For SFC of ACD line of Agent Position and Supervisory Position, assign RES = 1 (Allowed).
For SFC of Non-ACD line of Agent Position and...

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AKYD: ASSIGNMENT OF KEY DATA FOR DTERM
AKYD: Assignment of Key Data for Dterm 
1. Function
This command is used to assign, delete, and display the following key data corresponding to each line/
feature buttons of D
term. For details of this command, refer to “AKYD” command in NEAX2400 IMX
Office Data Specification.
Line Key Data
 Function Key Data
2. Precautions
1. Before assigning the key data for  D
term by this command, be sure to assign the station data...

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AKYD: ASSIGNMENT OF KEY DATA FOR DTERM
3. Parameters
TN: Tenant Number (for My Line)
STN: Station Number (for My Line)
KYI or KYI2: 1= Function Key
2= Multi-line
KYN or KYN2: Key number
TP: Type of D
term (Enter 2 or 3)
2= ACD Position (8/16 button + 8 Flex)
3= ACD Position (24 button + 8 Flex or 16-button with Add on Module + 8 Flex for
D
term Series III/32 button type with Add on  Module + 8 Flex for Dterm Series E)
PRI: Priority of Answering a Call (0 ~ 4)...

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AKYD: ASSIGNMENT OF KEY DATA FOR DTERM
FKY: Function Key (valid for KYI=1)
34= OAI Key 1 (Break)
35= OAI Key 2 (Auto/Man) 
Note 3
37= OAI Key 4 (Work)
38= OAI Key 5 (Night)
39= OAI Key 6 (Trk Trbl (Trunk Trouble))
40= OAI Key 7 (Tally)
41= OAI Key 8 (Assist (Assistance Key))
42= OAI Key 9 (Emer (Emergency Key))
43= OAI Key 10 (Log On/Off)
44= OAI Key 11 (Answer)
45= OAI Key 12 (Mon/Barge (Monitor/Barge))
47= OAI Key 14 (Call Waiting Lamp)
52= Speaker
59=...

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AKYD: ASSIGNMENT OF KEY DATA FOR DTERM
Dterm Series E Flexible Key Assignments
 Standard
ACD
KYN FKY FUNCTION
1 13 CONFERENCE
2 8 REDIAL
3 28 ANSWER
4 16 FEATURE
5 18 TRANSFER
657 RECALL
7 20 HOLD
8 52 SPEAKER
FEATURE
4
RECALL
6
CONF
1
REDIAL
2
SPEAKER
8
ANSWER
3
TRANSFER
5
HOLD
7
KYN FKY FUNCTION
1 13 CONFERENCE
240 TALLY
334 BREAK
4 43 LOGON
5 18 TRANSFER
6 59 RELEASE
7 20 HOLD
837 WORK
LOG
4
RIS
6
CONF
1
TA L LY
2
WORK
8
BRK
3
TRF
5
HOLD
7