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NEC Neax 2400 Imx Business Features And Specifications

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Page 421

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 391
Name Display - System N-28
Service Conditions (cont’d)
b.) User information is displayed on the middle line of LCD, beginning on the 9th segment from the
left. When the information is less than 16 digits, the unused segments are left blank. The
information cannot be displayed on the upper line of LCD.
7. 8-digit display of D
term Series E:
a.) User information is displayed on the upper line of LCD, beginning on the 17th segment...

Page 422

NEAX2400 IMX Business Features and Specifications
Page 392NDA-24221, Issue 3
O-1 On-line Maintenance
O-1 On-line Maintenance
General Description
This service feature permits maintenance routines to be performed on the NEAX2400 IMX without affecting normal
system operation.
Operating Procedure
Refer to the NEAX2400 IMX Office Data Specification.
Service Conditions
1. The following maintenance functions may be performed while the system is ON-LINE:
a.) Generic Program and Operating Memory testing
b.) Fault...

Page 423

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 393
Outgoing Trunk Queuing O-2
O-2 Outgoing Trunk Queuing
General Description
This feature allows a user to dial a specified access code and enter a first-in, first-out queue, when encountering a
trunk busy signal. As soon as an OUTGOING TRUNK becomes available, stations in the queue will be called back
on a first-come, first-served basis.
Operating Procedure
When LEAST COST ROUTING - 3/6-DIGIT [L-5] is not provided: 
1. Dial the...

Page 424

NEAX2400 IMX Business Features and Specifications
Page 394NDA-24221, Issue 3
O-2 Outgoing Trunk Queuing
Service Conditions (cont’d)
13. If a user goes on-hook within 6-8 seconds after encountering all trunks busy, OUTGOING TRUNK
QUEUING can be set automatically to the station.
14. The station is set for OGQ for a minimum of 30 seconds to one hour, maximum. This time is adjustable
through the System Data base. After this time, OGQ will be cancelled automatically.
15. ACCOUNT CODE [A-18] and FORCED ACCOUNT...

Page 425

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 395
Outgoing Trunk Queuing - DtermO-2D
O-2D Outgoing Trunk Queuing - Dterm
General Description
This service allows a Dterm user, upon encountering a trunk busy signal, to enter a first-in, first-out queue.
Operating Procedure
Without LEAST COST ROUTING - 3/6-DIGIT [L-5]: 
1. Dial the trunk access code; receive busy tone.
2. Press the CALL BACK key, receive service set tone. The LCD displays:
3. Replace the handset.
4. When the...

Page 426

NEAX2400 IMX Business Features and Specifications
Page 396NDA-24221, Issue 3
O-2D Outgoing Trunk Queuing - Dterm
Service Conditions (cont’d)
4. Individual stations may only initiate one OUTGOING TRUNK QUEUE - Dterm at a time. Subsequent
attempts will produce a reorder tone.
5. Stations may be restricted from use of this feature via CLASS OF SERVICE - INDIVIDUAL [C-15].
6. The station is put in queuing condition for a maximum of 30 seconds to one hour (adjustable through
system data). After this timing,...

Page 427

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 397
Outgoing Trunk Queuing - DtermO-2D
Interactions
1. Dial pad operation for Dterm sets may be exercised. A FLASH BUTTON [F-3D] must be programmed to
a programmable line/feature key.
2. OGQ-AUTOMATIC may operate with either same or separate access codes. If the Automatic option is
chosen, service set tone will be sent when encountering an all trunks busy situation. No dial pad operation
will be required.
3. When testing OGQ, at...

Page 428

NEAX2400 IMX Business Features and Specifications
Page 398NDA-24221, Issue 3
O-6 Off-Hook Alarm
O-6 Off-Hook Alarm
General Description
This feature allows a user to call the Attendant or a predetermined station by simply staying OFF-HOOK. The
calling number is automatically displayed at the ATTENDANT CONSOLE [A-3] or a Dterm series with a display.
Operating Procedure
1. Lift the handset and stay off-hook.
2. After a predetermined time elapses (2 to 30 sec.), the call will terminate at the ATTENDANT...

Page 429

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 399
Off-Hook Alarm O-6
Service Conditions (cont’d)
13. If a station belongs to the node that has an Attendant Console, the station is connected with the Attendant
Console. If a station belongs to the node that does not have an Attendant Console, the station is connected
with the specified Attendant Console in the remote node according to the system data assigned. See the
figure below.
Interactions
1. A total of seven OFF-HOOK ALARM...

Page 430

NEAX2400 IMX Business Features and Specifications
Page 400NDA-24221, Issue 3
O-7 Off-Hook Queuing
O-7 Off-Hook Queuing
General Description
This service allows a user, upon encountering a trunk-busy condition, to remain off-hook and automatically enter a
first-in, first-out queue. As soon as an outgoing trunk becomes available, the switch connects the next call to this
trunk.
Operating Procedure
1. Lift the handset; receive a dial tone.
2. Dial the Outgoing Call access code and the desired number (LCR...
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