NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

TIMED REMINDER
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 308 NDA-24271, Issue 1.0
TIMED REMINDER
General Description
This feature allows the system to be programmed to automatically call stations at specified times. Upon answer-
ing, the station is connected to a recorded announcement or music source.
Station Application
All stations.
Operating Procedure
To set Timed Reminder
1. Go off-hook and receive dial tone from the primary extension.
2. Dial the Timed Reminder feature...

TIMED REMINDER
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 309
8. The number of Timed Reminder attempts is programmable in system data from 1 to 5 times, when the called
station does not answer. 
9. If the station does not answer, is busy, in Line Lockout, or ringing, recalling is initiated 1 minute later. When
each call results in failure, it is printed out at the printer. Additionally, when the final attempt results in fail-
ure, a buzzer is sounded at the...

TRUNK - DIRECT APPEARANCES
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 310 NDA-24271, Issue 1.0
TRUNK - DIRECT APPEARANCES
General Description
This feature allows Multiline Terminal users the ability to access a C.O. line or E&M Tie Line without dialing
an access code. For this feature, trunks must be assigned to the line keys on the Multiline Terminal. Incoming
calls on C.O. lines can be answered on the appropriate trunk line appearance.
Station Application
All Multiline...

TRUNK - DIRECT APPEARANCES
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 311
Service Conditions
1. The Multiline Terminal with 16-line buttons has 15 available line keys which can be assigned as Trunk-
Direct Appearances. The Multiline Terminal with 8-line buttons has 7 available line keys which can be as-
signed as Trunk-Direct Appearances.
2. The following features are available:
Outgoing call connection restrictionCode Restriction
ConferenceDelayed...

TRUNK QUEUING - OUTGOING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 312 NDA-24271, Issue 1.0
TRUNK QUEUING - OUTGOING
General Description
This allows a station user, upon encountering a busy signal on a trunk, to dial a feature access code and enter a
first-in, first-out queue. As soon as an outgoing trunk becomes available, stations in the queue will be called
back on a first-in, first-out basis.
Station Application
All stations.
Operating Procedure
From Single Line Telephones...

TRUNK QUEUING - OUTGOING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 313
Service Conditions
1. Once an outgoing trunk becomes available, the users station will ring for 30 seconds. If not answered within
that time, the station is automatically dropped from the queue.
2. When this feature is utilized in conjunction with System Speed Dialing or Least Cost Routing, the system
automatically dials out the called subscriber number when the handset is lifted.
3. If...

TRUNK-TO-TRUNK CONNECTION
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 314 NDA-24271, Issue 1.0
TRUNK-TO-TRUNK CONNECTION
General Description
This feature provides any station user with the ability to conference together two outside trunk calls and abandon
the connection without dropping the Trunk-to-Trunk Connection.
Station Application
All stations.
Operating Procedure
To establish a Trunk-to-Trunk Connection from a Single Line Telephone
1. Press the FLASH key (or momentarily...

TRUNK-TO-TRUNK CONNECTION
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 315
5. If an originating Single Line Telephone encounters a busy condition because all trunks are busy, a single
hookflash will return to the first trunk.
6. If an originating Multiline Terminal user encounters a busy or no answer condition after dialing to confer-
ence a third party, the Recall key can be used to return to feature dial tone to allow making another call, or
to allow...

UNIFORM CALL DISTRIBUTION (UCD)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 316 NDA-24271, Issue 1.0
UNIFORM CALL DISTRIBUTION (UCD)
General Description
The Uniform Call Distribution (UCD) feature permits incoming calls to terminate to a prearranged group of sta-
tions. Calls are distributed in the order of arrival to idle terminals within the group, based on which terminal has
been idle the longest period of time. Stations may log on/log off from the UCD group. Supervisor...

UNIFORM CALL DISTRIBUTION (UCD)
Busy In/Busy Out - UCD
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 317
Count of waiting calls
Count of all busy calls
b. UCD station Peg count
Count of answered calls
11. Upon initial installation, or after a system initialization (reset), each agent must lift and restore handset (of
their station) to begin receiving calls for the UCD group.
Busy In/Busy Out - UCD
General Description
This feature allows an agent in a UCD...