NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

UNIFORM CALL DISTRIBUTION (UCD)
Call Waiting Indication - UCD
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 318 NDA-24271, Issue 1.0
Call Waiting Indication - UCD
General Description
This feature provides a visual indication when an incoming call to a UCD group is placed in queue, due to an
“all agents busy” condition. An external relay controlled indicator or an LED on a Multiline Terminal can be
used to provide Call Waiting Indication.
Station Application
Multiline Terminals...

UNIFORM CALL DISTRIBUTION (UCD)
Hunt Past No Answer - UCD
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 319
Service Conditions
1. A Delay Announcement service can be provided for DIT, DID or a trunk call transferred by a station user
or the Attendant to a UCD Group. Internal calls or Station-to-Station transferred calls to the UCD Group
can go into the UCD queue but do not receive the Delay Announcement.
2. The following configurations are available when using...

UNIFORM CALL DISTRIBUTION (UCD)
Immediate Overflow - UCD
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 320 NDA-24271, Issue 1.0
Station Application
Multiline Terminals and Single Line Telephones.
Operating Procedure
Refer to the Call-Forwarding-No Answer Features and Specifications for details on setting the No Answer for-
warding condition.
Service Conditions
1. This feature uses Call Forwarding-No Answer (to another UCD member) to enable a call to an agent that
fails to answer,...

UNIFORM CALL DISTRIBUTION (UCD)
Priority Queuing - UCD
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 321
Priority Queuing - UCD
General Description
This feature allows the system to prioritize incoming calls by trunk route and on a per station basis, when the
call enters a UCD queue. When a call is a considered as priority it is placed at the beginning of the queue.
Station Application
Not Applicable.
Operating Procedure
No manual operation is required....

UNIFORM CALL DISTRIBUTION (UCD)
Silent Monitor - UCD
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 322 NDA-24271, Issue 1.0
Service Conditions
1. The maximum number of queuing in each UCD group (hereinafter called Queue Size) can be specified by
the system data. When the number of queuing calls reaches the preassigned queue size, new calls receive
Busy Tone. Depending on the queue size, the Overflowed UCD call indication on a Multiline Terminal or
on the external indicator is...

UNIFORM NUMBERING PLAN (UNP) - VOICE AND DATA
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 323
UNIFORM NUMBERING PLAN (UNP) - VOICE AND DATA
General Description
In the numbering plan for a network to be configured through the use of Tie Lines, a Uniform Numbering Plan
(UNP) is employed. When UNP is employed, a station user from any PBX within the network can call a desired
party by using a uniform dialing method based on the UNP.
Station Application
All...

UNIFORM NUMBERING PLAN (UNP) - VOICE AND DATA
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 324 NDA-24271, Issue 1.0
Figure 1  Numbering Plan - Station Numbers
  1, 2 or 3 digits indicate the Office Location
NEAX2000 IVS2
(Main office)NEAX2000 IVS2
(Satellite office)
NEAX2000 IVS2
(Tributary office)
Public
Network
Public
Network
4XXX
51XX
6XXX
54XX
52XX
53XX 

UNIFORM NUMBERING PLAN (UNP) - VOICE AND DATA
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 325
Figure 2  Numbering Plan - Office Code and Station Numbers
Service Conditions
1. One to eight digits can be assigned as Station Number.
2. In case of Numbering Plan - Station Numbers, the location of the PBX is identified by either the first digit,
first 2 digits, or first 3 digits of the Station Number.
* Office code
NEAX2000 IVS2
(Main office)NEAX2000 IVS2...

UNIFORM NUMBERING PLAN (UNP) - VOICE AND DATA
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 326 NDA-24271, Issue 1.0
3. In case of Numbering Plan - Office Code and Station Numbers, the total number of digits of the Access Code
plus the Office Code can be a maximum of 4, which must be assigned within the network. However, assign-
ment of station numbers of different lengths is allowed, as shown below:
Example: 8-222-4XXX
8-222-3XX
8-244-4XXX
8-244-2XX
8-233-3XXX
8-233-4XX
4. In case...

VARIABLE TIMING PARAMETERS
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 327
VARIABLE TIMING PARAMETERS
General Description
This feature gives the system the versatility to change timing duration using the Maintenance Administration
Terminal (MAT) or the Customer Administration Terminal (CAT). All timing parameters are set initially in the
Resident System Program. These timing parameters can be changed according to the customers requirements.
Station...