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NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

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Page 111

CALL FORWARDINGSplit Call Forwarding – Busy Line
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 88 NDA-24271, Issue 1.0
Split Call Forwarding – Busy Line
General Description
This feature allows internal and external calls to a busy extension to be rerouted to separate destinations. Desti-
nations may be an internal station, Attendant Console, or voice mail.
Station Application
All stations.
Operating Procedure
To activate Split Call Forwarding, both Split Call Forwarding and Call...

Page 112

CALL FORWARDINGSplit Call Forwarding – No Answer
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 89
From a Single Line Telephone and Multiline Terminal without Split Call Forwarding – Busy Line feature key
To set Split Call Forwarding – Busy Line
1. Lift the handset and receive dial tone.
2. Dial the Call Forwarding – Busy Line feature access code and receive feature dial tone.
3. Dial destination number (0-9) and receive service set tone.
4. Replace the...

Page 113

CALL FORWARDINGSplit Call Forwarding – No Answer
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 90 NDA-24271, Issue 1.0
Station Application
All stations.
Operating Procedure
To activate Split Call Forwarding, both Split Call Forwarding and Call Forwarding settings are required. For
Call Forwarding settings, refer to the description of Call Forwarding – No Answer.
From a Multiline Terminal with LCD
To set split Call Forwarding – No Answer
1. Lift the handset or press the Speaker key...

Page 114

CALL FORWARDINGCall Forwarding – Override
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 91
3. Dial desired destination number (0-9) and receive service set tone.
4. Replace the handset.
To cancel Split Call Forwarding – No Answer
1. Lift the handset and receive dial tone.
2. Dial the specific Split Call Forwarding – No Answer cancellation code and receive service set tone.
3. Replace the handset.
Service Conditions
1. This feature allows a station to set the...

Page 115

CALL FORWARDINGGroup Diversion
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 92 NDA-24271, Issue 1.0
Operating Procedure
Normal call handling procedures apply.
Service Conditions
This feature is allowed to all stations and the Attendant Console.
Group Diversion
General Description
This feature allows all calls terminated to an extension that are not answered within a predetermined time to be
forwarded to a predesignated station.
Station Application
All stations.
Operating...

Page 116

CALL PARKCall Park - System
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 93
CALL PARK
General Description
This feature enables a station user or attendant to place a call into predesignated Call Park locations. The station
user or attendant is then free to process other calls. This feature is available system wide and for individual ten-
ants.
Call Park - System
General Description
When a call is parked by Call Park-System, the call can be retrieved from Call...

Page 117

CALL PARKCall Park - System
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 94 NDA-24271, Issue 1.0
4. Dial the Call Park location number (00-19) and receive service set tone. (If Call Park-System number is
busy, dial another location number using the Step Call feature until an idle park location is accessed.)
5. Restore the handset.
From an Attendant Console
1. Dial Call Park-System feature access code. The first available Call Park location is selected by the system
and displayed...

Page 118

CALL PARKCall Park - Tenant
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 95
8. A call can be retrieved from Call Park-System while receiving feature dial tone.
9. If a station other than the station that originally parked the call retrieves the call, Station Message Detail
Recording (SMDR) will record a transfer.
10. Parked calls receive Music On Hold, if provided.
11. When a Call Park-System recalls to an Attendant Console, no LED indication is provided....

Page 119

CALL PARKCall Park - Tenant
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 96 NDA-24271, Issue 1.0
To retrieve a call from Call Park-Tenant
From a Single Line Telephone
1. Go off hook and receive internal dial tone.
2. Dial the Call Park-Tenant retrieval access code.
3. Dial the Call Park-Tenant location number (1-8).
4. Converse.
From a Multiline Terminal with Call Park-Tenant feature key
1. Go off hook and receive dial tone.
2. Press the Call Park-Tenant feature key (flashing)....

Page 120

CALL PICKUPCall Pickup - Direct
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 97
CALL PICKUP
General Description
This feature enables a station user to answer any call directed to another station, to a station within their own
Call Pickup Group, or to a station within a different Call Pickup Group. Three Call Pickup methods are avail-
able: Call Pickup - Direct, Call Pickup - Group, and Call Pickup - Designated Group.
Call Pickup - Direct
General Description...
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