NEC Ncs Serv User Guide

Index
NCS Ware 4.0 User Guideiii
Index
retrieve mixed-media 
messages 36
sending 25, 36
voice mail 46
message notification 9
messaging
dynamic 33
mixed-media 35
private 34
mixed-media messaging 35
remote access 35
retrieving 36
multiple call waiting
initial greeting 6, 27
subsequent greeting 6, 27
N
NCS Console 10
NCS Mail 21
access 21
changing password 27
login 22
mixed-media messaging 35
personal options 26
Quick Features 14
record greetings 26
remote mixed-media messaging 
access 35
return to auto...

Index
iv NCS Ware 4.0 User Guide
sending messages 25
silent system call park 17
speed dial 44
speed dial setup
station 17
speed dialing 10
station
privilege override 14
station speed dial 14
station speed dial setup 17
Status Not Ready 16
Status Ready 16
subsequent greeting 6, 27
supervisor workgroup features 16
system
call park (silent) 17
call pickup 12
system call park 12
pickup 12
silencing the announcement 5
system callback 9
system speed dial 14
T
Telephone ii
transfer
Centrex 2
consultation 46...

NCS Ware 4.0 User Guidev
Feature CodesTelephone Feature Codes
This appendix contains all feature codes available to users on the NCS Serv system.
NCS Mail Quick Features:
## . . . . . . . . . . . . . . . . . . . . . . .  Access Voicemail
#11 . . . . . . . . . . . . . . . . . . . . . .  Greeting Menu
#28 . . . . . . . . . . . . . . . . . . . . . .  Password Menu
Making Calls:
#34 . . . . . . . . . . . . . . . . . . . . . .  Dial By Name
#35 . . . . . . . . . . . . . . . . . . . . . .  Station Privilege...

Telephone Feature Codes
vi   NCS Ware 4.0 User Guide
#37 . . . . . . . . . . . . . . . . . . . . . . .Remote Call Forwarding
Workgroup Features:
#29   . . . . . . . . . . .Workgroup Call Pickup
#54   . . . . . . . . . . .Workgroup Log In
#56   . . . . . . . . . . .Workgroup Log Out
#90   . . . . . . . . . . .Set Agent Status to Ready
#91   . . . . . . . . . . .Set Agent Status to Not Ready
Workgroup Supervisor Features:
#59 1Silent Monitor
#59 2Barge in
Other Features:
#22 . . . . . . . . . . . . . . . ....

NCS Ware 4.0 User Guidevii
Feature CodesTelephone Feature Codes
This appendix contains all feature codes available to users on the NCS Serv system.
NCS Mail Quick Features:
Access Voicemail. . . . . . . . . . .  ##
Greeting Menu . . . . . . . . . . . . .  #11
Password Menu  . . . . . . . . . . . .  #28
Making Calls:
Dial By Name  . . . . . . . . . . . . .  #34
Dial Last Caller  . . . . . . . . . . . .  #69
Last Number Redial . . . . . . . . .  #99
Station Privilege Override . . . .  #35
Station Speed...

Telephone Feature Codes
viii   NCS Ware 4.0 User Guide
Station Log Out . . . . . . . . . . . . .#26
Workgroup Features:
Set Agent Status to Ready . . . . .#90
Set Agent Status to Not Ready  .#91
Workgroup Call Pickup . . . . . . .#29 
Workgroup Log In . . . . . . . . . . .#54 
Workgroup Log Out  . . . . . . . . .#56 
Workgroup Supervisor Features:
Barge In . . . . . . . . . . . . . . . . . . .#592
Silent Monitor . . . . . . . . . . . . . .#591
Other Features:
Call Waiting Answer . . . . . . . . .FLASH...

NCS Ware 4.0 User Guideix
Feature Codes
NCS MAIL
TM
MESSAGING SYSTEMFROM ANY MENUPress 0 to repeat options
Press * for the previous menuNOTE(  ) represents options
available only when applicable.
Login to NCS Mail
MAIN MENU1 (Review New Messages)
2 (Review Saved Messages)
3 Send Messages
4 Change Personal Options
5 Access  Private  Messaging  Options
6 (Access Phrase Management)
8 (Review Mixed-Media Messages)
9 Transfer Out of Voice Mail
# Make a Call
REVIEW VOICE MESSAGES1 Delete Message
2 Replay...

Telephone Feature Codes
x   NCS Ware 4.0 User Guide