NEC Ncs Serv User Guide

NCS Mail Mixed-Media Messaging
NCS Ware 4.0 User Guide35
Voice Mail
To Check Message Status or Delete Messages
To check the status of private messages that have been recorded, at the 
Main Menu, press 5 to access the Private Messaging menu, then press 1. 
NCS Serv reports the following:
• The time and date the message was recorded
• The recipient
• Whether the message has been heard
• A replay of the message
• A prompt for you to press 1 to keep the message or 2 to delete it. 
NCS Mail Mixed-Media...

Using NCS Mail Voice Messaging
36NCS Ware 4.0 User Guide
“@your.domain.name”. Please see your System Administrator for 
your organization’s domain name. 
3. Click or select the Get Mail option. Some e-mail client applications 
may provide a field to cache your e-mail password for the current 
session so that you don’t have to enter your password every time you 
click Get Mail. Be sure to enter your e-mail password when prompted.
Retrieving Messages
To retrieve messages using your multi-media computer,...

NCS Mail Mixed-Media Messaging
NCS Ware 4.0 User Guide37
Voice Mail
6. Click the “Send” icon when finished. NCS Mail will attach the voice 
annotation to the e-mail when it is sent. 
An audio attachment is seen only at the receiving end and does 
not appear as an attachment on the e-mail message composed 
by the sender. You may carbon copy (CC:) the message to 
yourself to verify that the audio attachment has been attached 
and sent successfully. 

Using NCS Mail Voice Messaging
38NCS Ware 4.0 User Guide 

Logging In
NCS Ware 4.0 User Guide39
Web Functions
Chapter 3
Using N-TeliTouch
N-TeliTouch is a Web-based management tool that provides the ability to 
handle NCS Serv calls options such as call handling, speed dialing, 
N-TeliFind, CallView, and Message Notification using a standard Web 
browser. It provides an easy-to-use interface and is accessible from any 
location that has an Internet connection.
Logging In 
Users can access N-TeliTouch Call Management by using any popular 
browser. To use the...

Using N-TeliTouch
40NCS Ware 4.0 User Guide
2. Open a web browser and go to the N-TeliTouch URL address, where 
you login by entering your first and last name, extension, and 
password.
Figure 1. N-TeliTouch Login page
The Main Menu
After login, you come to the main menu, which provides access to the 
following functions.:
• Call management
• Station speed dialing
• CallView — a view of extension activity
• N-TeliFind, One Number Access
• Message notification 

Logging In
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Web Functions
Figure 2. N-TeliTouch Main Menu
The remainder of this chapter describes these functions. 

Using N-TeliTouch
42NCS Ware 4.0 User Guide
Setting Call Management
The Call Management page provides for setting up incoming call handling. 
The example shown below is for NCS Ware version 4.0 and includes 
options not previously available. The differences are explained below.
Figure 3. Call Management Setup page (Version 4.0)
Forwarding All Calls
If you want to forward calls to an external number, begin with the outside 
trunk or route access digit and any long distance prefix digits such as 1 and...

Setting Call Management
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Web Functions
Forwarding to a Pager Not Recommended
Forwarding calls to a pager is possible but not recommended since callers 
will only hear what is heard when calling a pager and will not know to enter 
a return phone number unless instructed.
Do Not Disturb
If you enable Do Not Disturb, all incoming calls are forwarded to voice 
mail.
Busy Call Handling and No Answer Handling.
You can use these options to specify how you want to handle incoming 
calls...

Using N-TeliTouch
44NCS Ware 4.0 User Guide
Speed Dial Setup
The Speed Dial Setup page, access by clicking Station Speed on the main 
menu, allows you to set up to 20 station speed dial numbers. All relevant 
prefix digits such as trunk or route access number, the long distance prefix 
1 and area codes must precede an outside phone number. Station speed dial 
numbers are also set up by using the #25 feature code on your phone set, as 
described on page 17. 
Figure 4. Speed Dial Setup page
CallView...