NEC I-Series Multibutton Telephone Feature Handbook
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Page 51
If you do a lot of call processing (like an operator or dispatcher), you may have either a 110-Button or 24-Button Direct Station Selection (DSS) Console. The DSS Console gives you a Busy Lamp Field (BLF) and one- button access to extensions, trunks and certain system features. Use the DSS Console to help you: Call Extensions and Door BoxesPlace, answer and Transfer outside callsMake Internal or External PagesSwitch the Night Service modeActivate DSS Console Alternate Answer (i.e., redirect your...
Page 52
1. Press DSS Console key assigned to out- side line. On 28i/124i, pressing EXT. 2 selects the DSS keys for outside lines. 2. Dial outside telephone number. If you dont have Handsfree, you must lift the handset to speak. 1. Press flashing DSS Console key assigned to outside line. 1. Press DOOR + DSS Console key for Door Box you want to call (1-8). If you dont have Handsfree, you must lift the handset to talk to the Door Box. Door Box BLF If DSS key is . . . Door Box is . . . On Busy or ringing in Off...
Page 53
1. Place or answer call. If you are on an Intercom call, press before going to the next step. 2. Press DSS Console key for extension that will receive Transfer. You cannot Transfer to an extension that is busy or in DND. 3. (Optional) Announce call. If the called party doesnt want the call, press flashing to retrieve it. 4. to hang up. 1. Press PAGE (for External Paging) or GROUP (for Internal Paging). 2. Press DSS Console Paging key. DSS keys 1-8 are for External Paging zones 1-8. DSS keys 1-64 are...
Page 54
1. Press Night Service key (NIGHT, DAY, BREAK or NITE 2). 1. Press ALT. You hear a short confirmation tone. If you hear a long tone, you cannot enable Alternate Answer. Another user has already enabled your console as their Alternate Answer destination. Alternate Answer BLF When the ALT Alternate Answer key is . . . is . . . On Enabled Off Disabled To activate DSS Console Alternate Answer: Night Service BLF If this key is lit . . . System in in the . . . NIGHT Night Mode DAY Day Mode BREAK Rest Mode...
Page 55
Flash allows you to access certain features of the telephone company or PBX to which your phone system is connected. This lets you take full advantage of whatever features the connected telephone company or PBX offers. Flash accesses these features by momentarily interrupt- ing the loop current on your outside line. This is much like briefly pressing and then releasing the hookswitch on your telephone at home. 1. To flash the outside line you are on: Flash 49
Page 56
Forced Trunk Disconnect enables you to disconnect (release) another extensions active outside call if you need to use their line. You can then place a call on the released line. 1. Press for the busy trunk. OR Dial trunk access code (e.g., + trunk number). 2. . You hear confirmation beeps as the system disconnects the line. You can now place a call on the free line. To disconnect a busy trunk: C A U T I O N Forced Trunk Disconnect abruptly terminates the active call on the line. You should use this...
Page 57
This feature requires a Voice Announce Unit (VAU). A General Message is a prerecorded Voice Announce Unit (VAU) message to which you and your co-workers can listen. This message typically contains important company information that all employees should hear. 1. Do not lift the handset or press . 2. 1. + . 2. To record, dial . OR To listen, dial . OR To erase, dial . If you dial 5 or 7, you can dial # to hear the message again. If you dial 3, you can press HOLD to cancel before going to the next...
Page 58
If you frequently work together with the same people, your extensions may be in a Call Pickup Group. This allows you and your co-workers to use Group Call Pickup to easily answer each others ringing calls. Group Call Pickup also helps if you frequently cover for co-workers in another Pickup Group. When a call rings one of their phones, you can intercept it even if you dont know their extension numbers. With Group Call Pickup, you can intercept the following types of calls: A call ringing an extension in...
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Use Group Listen when you want others in your office to listen in on your call. While you talk on the handset, your callers voice broadcasts over your telephones speaker. Group Listen automatically turns your Handsfree microphone off so your caller cannot hear the conversation in your office. 1. Place or answer call using the handset. 2. twice (but do not hang up). SPK flashes slowly. You can talk to the caller through your handset. Your co-workers hear your callers voice over your phones speaker. When...
Page 60
When its inconvenient to hold the handset, you can use the speaker and microphone in your telephone and talk Handsfree instead. Handsfree is great when you dont have a free hand for the phone. (For example, you may want to enter data at a computer terminal while talking to a customer on the phone.) There are three types of Handsfree operation: 1. or or . 2. Place call. 3. Speak toward phone when called party answers. 1. and hang up the handset. 2. to hang up when you are done. 1. To change a Handsfree...