NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 41

Take–msg
If the Action is 
Ta k e - m s g, these additional parameters affect the way
the system takes the message.
• Max–msg: 
1. Move the cursor to this field.  
2. Enter the number of seconds a message from an outside
caller can last, and press 	
.
• Edits OK?
1. Move the cursor to this field.  
2. To allow outside callers to record their messages to this
subscriber, enter Y, and press 	
.  
3. To prevent callers from recording their message again,
enter N, and press  	
.
• Send Msg Urgent?
1. Move the cursor to this field.  
2. To set the system to mark all messages from outside
callers urgent, enter Y, and press 	
]. 
3. To keep outside callers from marking messages urgent,
enter N, and press  	
.  
4. To set the system to ask callers if they want to send their
message urgent, enter A, and press 	
. 
						

							3 - 42Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
• After msg:
1. Move the cursor to this field.  
2. Enter the code for the action you want the system to take
after recording a message from an outside caller.  The
choices are:     

One key dialing
1. Use the 
One key dialing portion of the Expanded Transfer
Options screen to set up single digits to indicate full System IDs
for other transaction boxes, interview boxes, or subscriber
extension numbers.
2. Move the cursor to the number you want to use. 
3. Enter the System ID, and press  	
.  
4. Press%#to close the Expanded Transfer Options window.
Worksheet Choice Enter
Transfer to Operator
O, and press
 	

Say–bye
S, and press 	

Hang up
H, and press  	

Go to Another ID
G, and press 	

(Specify ID)
Restart a Call
R, and press
  	
 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 43
Message Notification
If you are looking at the Expanded Transfer Options on the subscriber
Personal Directory page, press %# to close it. The system displays the
Message Notification
 part of the screen.  This is where you set up
message notification and delivery settings for the subscriber.

Lamp #
Enter the area code and number the voice mail system should dial to
turn a message waiting lamp on or off for the subscriber, and press
	
.  Use X
 for the subscriber extension number.

Activate Lamps? 
1. Enter Y
, and press 	
 to indicate if the voice mail system
should activate message waiting lamps.
2. If you select Y
, also check the Message Lamp On and Off codes
at the top of Switch Setup Screen Page 2 to verify that they are
the correct codes for your telephone system.  These codes
were configured automatically when you selected your NEC
telephone system.  (Refer to Section 2 Program Worksheet 1:
Site Information on page 3-2.)
3. Enter N
, and press 	
 to indicate if the voice mail system
should not activate message waiting lamps.
Message delivery telephone numbers
Fill in the specifics for each message delivery telephone number on the
last 4 lines of the Message Notification screen. For each telephone
number you want the voice mail system to call to deliver messages, fill in
the following:

For details about the special characters you can use in message delivery
telephone numbers, refer to the EliteMail VMS/EliteMail Limited Technician
Guide.  These characters allow you to program pauses and other special
dialing for your NEC telephone system.

#1
Enter the telephone number (or X
) you want the system to dial, and
press 	
. 
						

							3 - 44Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

after _____ min
Enter the number of minutes you want the voice mail system to wait
after a new message arrives, and press 	
.  

This applies only to batch message delivery.

Delivery Schedule
1. Enter the time the voice mail system should start delivering
messages, and press 	
.  
2. Enter the time the voice mail system should stop delivering
messages, and press 	
. 
3. Enter the days of the week the voice mail system should follow
this delivery schedule, and press 	
.  Use these letters:    
4. Enter the number of times the voice mail system should ring
the extension before hanging up, and press 	
.
5. Enter the time between retries, and press  	
.
6. Enter a code to select a delivery method, and press 	
.
Use these letters:     
MMonday
TTuesday
WWednesday
HThursday
FFriday
SSaturday
USunday
BBatch
EEach
UUrgent
OOff 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 45
SECTION 14  
P
ROGRAM 
W
ORKSHEET 13:  
P
UBLIC INTERVIEW 
B
OXUse this information on the Public Interview Box page.   (Refer to Figure
3-20 Transaction Directory, Public Interview Box.)   
If not viewing the Transaction Directory, press 	
-.  Press 
 or

 (or use the Jump command) to display the Public Interview Box.
Record Interview Box Questions
To record questions in an interview box, first establish a local connection,
then make the recordings. To establish a local connection, refer to Section
3 Program Worksheet 2: The Opening Greeting on page 3-6.  After you
record each question, enter the maximum reply time (in seconds)
immediately to the right of the question. 

Send Msg Urgent?
1. Move the cursor to this  field.  
2. To set the system to mark all messages left in the interview box
urgent enter Y
, and press 	
.  
3. To keep outside callers from marking messages urgent, enter
N
, and press 	
.  
4. To set the system to ask callers if the message is urgent, enter
A, and press  	
.
Figure 3-20   Transaction Directory, Public Interview Box















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A0000000000000000000000000L000000000000000000000000L000000000000000000000000000B 
						

							3 - 46Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

After :
Depending on checked action on the worksheet, enter the following.       
SECTION 15  
P
ROGRAM 
W
ORKSHEETS 14 & 
15:  M
ENUS AND 
I
NTERVIEWS The Menus & Interviews Map (Worksheet 14) and the Menus & Interviews
List (Worksheet 15) are a guide to help design your application transaction
boxes, voice detect boxes, and interview boxes.  
Complete separate Worksheet 16 for each (transaction box or voice detect
box) or Program Worksheet 17: Interview Boxes (for an interview box).
Then configure each transaction box, voice detect box, or interview box
from those worksheets.
Worksheet Choice Enter
Say–bye and Hang up
S, and press
 	

Transfer Caller to Operator
O, and press 	

Restart Call
R, and press  	

Try another System ID
G, and press 	

(Specify ID)
Hang up
H, and press
  	
 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 47
SECTION 16  
P
ROGRAM 
W
ORKSHEET 16:  
T
RANSACTION BOXESFor each copy you fill in, add a transaction box to the system at the
Transaction Directory. (Refer to Figure 3-21 Sample Transaction Box.)
Figure 3-21    Sample Transaction Box
To view the Transaction Directory, press 	
-.

When you add a transaction box, the system copies the call transfer and
action parameters from the transaction box you are viewing when you add
the box.
Add a Transaction Box
1. If necessary, press 	
- to access the Transaction Directory.
2. Press. for the Add Menu.   
3. Select Transaction box
.  You are prompted with:
Add transaction box for ? (Y/N)
.
4. Enter Y, and press  	
 if you want the box for the system
manager or enter N, and press 	
 if you want the box to
belong to a different subscriber.  
5. If you enter N, You are then prompted with: 
Add transaction box for which subscriber (enter last
name):
 















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& 
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 ; !@ 3! !%(% MD  	%!* O%% 
 9(; 
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/00G!%(! 00000000000000000H0GI!% 000H0G% 0000000000000000000000002
 9> (11G$:  J9 -  9 &!! 
 >    ---   @1;( 
 
 1%(11G5 )%(    ---  D1;( .- ( 
 
%! --- 
 4%>    4( &K> ( 
 !%(! &%(    F   
   ! ( 91M9 
/00000000000000000000000000000L00000000000000L0000000000000000000000000000000002
 &% @9 4 % G $G G 5G :G 
 ?G=G+G.G-G 


A000000000000000000000000000000000000000000000000000000000000000000000000000000B 
						

							3 - 48Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
6. Enter the last name of the subscriber who owns the box.  Any
letter or word that you enter puts you into an alphabetical list of
subscribers with the following confirmation prompts:
Add transaction box for subscriber 
(Press ESC to quit)? (Y/N)
7. If you enter N, and press 	
, the same prompt offers the
name of the next subscriber in the system.  
8. If you press 	
 for Yes, you are then prompted for the
System ID and name of the transaction box.
9. Enter the System ID for the transaction box, and press 	
.
10. Enter the name of the transaction box, and press 	
.  The
name must be entered.  The first three letters of this name may
be used by the subscriber owning the box to record new
greetings.  (If your system has been set up for numeric access
only, the owner may use the box System ID to record
greetings.)  The system then displays the new transaction box
on screen.
11. After adding a transaction box, record a name and greetings for
the box. To establish a local connection and make recordings,
refer to Section 3 Program Worksheet 2: The Opening Greeting
on page 3-6
Transfer

Day?
1. Highlight this field. 
2. Enter Y, and press 	
. 
3. Enter the extension number, and press 	
. 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 49

Nite?
1. Highlight this field. 
2. Enter Y, and press 	
. 
3. Enter the extension number, and press 	
.

Call transfer type
Set the call transfer type.  This field below the Nite? field, is not
labeled. Select Await-Ans, Release, or Wait-ring.  To change the
setting, position the cursor on the field, and enter:     


  _______ rings
In the rings field, enter the number of times the extension should
ring before giving up on call transfer, and press	
.  

This does not apply if you selected 
Release call transfer.

Transfer options
1. Move cursor to this field. 

Voice mail uses these options when call transfer is on, and transfer type is
Await-Ans. Worksheet Choice Enter
Release
R, and press
 	

Await Answer
A, and press 	

Wait for Ringback
W, and press 	
 
						

							3 - 50Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
2. Enter as many of these codes in the field as you need:    

Do not use the M and the S transfer options together.

Holding?
1. To turn call holding on or off, move the cursor to this field. 
2. To turn it on, enter Y, and press 	
. 
3. To turn call holding off, enter N, and press 	
.

You cannot use call holding with Release call transfer.




 

Action

Day:
1. Move the cursor to this field.  
2. Refer to table below, and enter the code that indicates how you
want the voice mail system to handle day calls after playing the
box greeting.

Nite:
1. Move the cursor to this field.
Worksheet Choice Enter
Announce
A, and press
 	

Confirm
C, and press  	

introduce
I, and press 	

Message Screen
M, and press 	

Screen
S, and press