NEC EliteMail Vms/Elitemail Limited Job Specifications Manual
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EliteMail VMS/EliteMail Limited Issue 1 Job Specifications Manual3 - 11 You can enter up to 3 ranges for each separate schedule (e.g., your organization could be open from 8:00 am to 12:00 pm, closed for lunch from 12:00 pm to 1:00 pm, and then reopen from 1:00 pm to 6:00 pm.) Enter the days of the week (MTWHFSU) for each schedule range entered. Ignore holidays? 1. If Schedule #1 follows normal hours on holidays, move the cursor to this field. 2. Enter Y, and press . Schedule #2 and Schedule #3 are for advanced applications, as described in the EliteMail VMS/EliteMail Limited Technician Guide. Leave the fields for these schedules blank for now. 32. Schedule #4: Enter D or N , and press to set Schedule #4 to Day Mode or Night Mode. 33. Holidays: Enter the dates your organization is closed on the two rows below Line 33. Enter the day of the month, followed by - and the first three letters of the month, and press ( e.g., Enter 1-Jan, and press ). You may enter up to nine holidays on each row. The date is considered a holiday in any year. 34. Daylight Savings? 1. Enter Y or N, and press to set this field to Yes or No. 2. If you entered Y, enter the date the system turns on Daylight Savings Time in the Date On: field. 3. Enter the day that the system turns off Daylight Savings In the Off: field. Use the same format (day-month) as you did for your holidays ( e.g., 31-Dec).
3 - 12Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited SECTION 6 P ROGRAM W ORKSHEET 5: D EFAULT SUBSCRIBER S ETUPIf you are not viewing the Easymade Application Screen, press -, then press until you display Page 5. The parameters on this screen are applied to new subscribers as they are added to the system. Later, you can change these parameters for individual subscribers on Personal Directory Screens. Changing parameters on Application Screen Page 5, does not change parameters for subscribers already enrolled in the system. (Refer to Figure 3-7 Easymade Application Screen Page 5.) Figure 3-7 Easymade Application Screen Page 5 40. Defaults for each new subscriber • Personal ID To use a different numbering convention for Personal IDs, enter a different prefix in this field, and press . • Access 1. To turn on or off specific features for subscribers, highlight this field. 2. To add codes, enter the access codes, and press . 3. To remove codes, press . 3 10 () #$ * 4)# 4 )( ;M
EliteMail VMS/EliteMail Limited Issue 1 Job Specifications Manual3 - 13 You can also use a special pop-up window to add or remove access codes. Refer to Figure 3-8 Access Code Options Window. On the pop-up window, an active code has * in its checkbox. Figure 3-8 Access Code Options Window Add or remove codes at the Access Code Options window: 1. Press -. 2. Press . 3. Press , - , , , !, or key to highlight the checkbox for the code you want. 4. Press# $ to add or remove a code. 5. Press%# to close the window. Transfer? 1. If Yes, highlight this field, enter Y, and press . 2. After , enter X, and press . X indicates the voice mail system transfers calls to the subscriber extension. Extension # IDs are assigned to individual subscribers as you add them to the system. 3. If No, enter N, press , and skip this section. 3 10 () #$ * 4)# 4 )( ;M
3 - 14Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited Call transfer type This field, located directly below the Transfer? field, is not labeled. It can be Release, Await-Ans, or Wait-ring. To change the setting, position the cursor over the existing setting, and enter: Rings Enter the number of times the extension should ring before the caller is transferred to the subscriber voice, and press . This parameter does not apply if you selected Release call transfer. Screening? Press -, then press &, and press to expand the screen. 1. If you want to use call screening in the Screening Options field, enter SC for Screen-Confirm, and press . 2. Move the cursor to the Screening? field, enter Y, and press . You can turn on call screening only with Await Answer call transfer. 3. If you do not want to use call screening, set the Screening? field to No. 4. Move the cursor to the Transfer Options field. 5. Enter A for Announce, and press . Subscribers hears a beep before the voice mail system connects an outside caller. 6. If you are using Release call transfer, leave the Screening Options and Transfer Options fields blank. Worksheet Choice Enter Release R, and press Await Answer A, and press Wait for Ringback W, and press
EliteMail VMS/EliteMail Limited Issue 1 Job Specifications Manual3 - 15 Holding? 1. Set up call holding in the Holding? field, enter: You cannot use call holding with Release call transfer. 2. Press%# to close the expanded window. Message Notification Lamp # If you are using message waiting lamps, in the Lamp # field, enter the telephone number the system should dial to turn a message waiting lamp on or off for the subscriber, and press . Enter X to indicate the subscriber extension number. Activate Lamps ? 1. Enter Y for Yes or N for No, and press to indicate if the voice mail system should activate message waiting lamps for every subscriber. 2. If you select Y, also check the Message Lamp On and Off codes at the top of Switch Setup Screen Page 2 to ensure that they are the correct codes for your NEC telephone system. These codes were configured automatically when you entered the name of the NEC telephone system. (Refer to Program Worksheet 1: Site Information.) Worksheet ChoiceEnter Ye s Y, and press Vox V, and press No N, and press
3 - 16Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited Message Notification Should the system call the subscriber to deliver messages? 1. If you answered Yes on the worksheet, move the cursor to the #1 field. 2. Enter X , and press if you want the system to call a subscriber extension number. after_____ min Enter the time in minutes you want the voice mail system to wait after a new message arrives, and press . This applies only to Batch message delivery. Delivery Schedule The fields where you enter a delivery number and schedule for the subscriber extension are not marked. 1. After you enter X for the subscriber extension number, the cursor automatically moves to the next field. 2. Enter the time the voice mail system should start delivering messages, and press . 3. Enter the time the voice mail system should stop delivering messages, and press . 4. Enter the days of the week the voice mail system should follow this delivery schedule, and press . Use these letters: MMonday TTuesday WWednesday HThursday FFriday SSaturday USunday
EliteMail VMS/EliteMail Limited Issue 1 Job Specifications Manual3 - 17 5. Enter the number of times the voice mail system should ring the extension before hanging up, and press . 6. Enter the time delay in minutes between tries, and press . 7. On the far right of the #1 Line, enter a code to select a delivery method, and press . Use these letters: SECTION 7 P ROGRAM W ORKSHEET 6: S YSTEM SECURITYUse the information from Worksheet 6 for Easymade Application Screen Page 6. Figure 3-9 Easymade Application Screen Page 6 If you are not viewing the Easymade Application Screen, press -, then press until you display Page 6. BBatch EEach UUrgent OOff 30 : )) ;;; +!) (( 5 1 +!) 3 4(# 0 00 ( 0>0 00 &, 3 : )2 ) # + -00 )#) : )# # + 3- . 4#. % 1 : ) 1 ?+ @22A 31 5# + ))? 3 $ + + - 33 ? # +B ) ). (( * 3 ) ( &, 3 ?(. )# B ) # ! C! + D>6E F>; .!) 36 + 2 (! G.(! $(! 3H #) 0 3; ( $ # ! 333 : B ) @ ) 66 &I 4(# J: ?: I, J: KLJM?M ) B ( # 7# 0 0 *2)22A1 5)
3 - 18Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited Max ID attempts: Use this field to set the number of times a caller can misdial. 1. To use a value other than the default of 4, highlight this field. 2. Enter the new value, and press . 3. If a caller should be routed to another System ID for help after misdialing, highlight the Bad ID Goto field. Enter the new value, and press . Disk full warning at ___ mins left Use this field to set the number of minutes of available message storage space remaining before the system asks subscribers to delete unnecessary messages. 1. To change this setting, highlight this field. 2. Enter the new value, and press . Error notices to: Use this field to set who should receive a voice message if certain system errors occur. The system is set by default to the System ID for the Operator Box (System ID 0), that sends the messages to everyone with public message access. If the System ID for the Operator Box is different on your system, replace 0 with the correct ID. 1. To send the messages to a subscriber, replace the Operator Box System ID with a subscriber Personal ID. 2. To send the messages to more than one subscriber, separate the subscriber Personal IDs with commas ( e.g., 8123,8456,8678). You can also send the message to everyone with public message access and to one or more subscribers ( e.g., 0,8123,8456,8789). If you use the Operator Box System ID to send error notices to everyone with public message access, remove the P access code for at least one subscriber. For details, refer to Worksheet 12 .
EliteMail VMS/EliteMail Limited Issue 1 Job Specifications Manual3 - 19 SECTION 8 P ROGRAM W ORKSHEET 7: D IRECTORY A SSISTANCEUse the information you gathered to set up automatic directory assistance. Automatic Directory Assistance To turn on automatic directory assistance requires no special configuration. The default system comes with the automatic directory already set to the System ID 555 in the ID for Alpha Directory field. (Refer to Figure 3-10 Easymade Application Screen Page 6) Figure 3-10 Easymade Application Screen Page 6 If you are not viewing the Application Screen, press -, then press until you display Page 6. In the opening greeting, mention the System ID that outside callers use to reach automatic directory assistance. Change 59. ID for Alpha Directory 1. Move the cursor to this field. 2. Enter the new System ID, and press . 30 : )) ;;; +!) (( 5 1 +!) 3 4(# 0 00 ( 0>0 00 &, 3 : )2 ) # + -00 )#) : )# # + 3- . 4#. % 1 : ) 1 ?+ @22A 31 5# + ))? 3 $ + + - 33 ? # +B ) ). (( * 3 ) ( &, 3 ?(. )# B ) # ! C! + D>6E F>; .!) 36 + 2 (! G.(! $(! 3H #) 0 3; ( $ # ! 333 : B ) @ ) 66 &I 4(# J: ?: I, J: KLJM?M ) B ( # 7# 0 0 *2)22A1 5)
3 - 20Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited Turn off the automatic directory: 1. Move the cursor to this field. 2. Press repeatedly until the field is empty, and press . Auto xfer? 1. Highlight the field. 2. Enter Y, and press to set the field to Yes. 3. Enter N, and press to set the field to No. Numeric Directory Assistance Setting up numeric directory assistance requires special configuration at the system console. To set up numeric directory assistance, add directory menus and directory groups at the Groups Screen, then manually add subscribers to directory groups. Numeric directory assistance requires ongoing maintenance as new subscribers or groupings are added or deleted from the system. Subscribers cannot change their listing in the numeric directory by telephone. For details on setting up numeric directory assistance, refer to the EliteMail VMS/EliteMail Limited Technician Guide. Department Transaction Box The system is shipped with a department directory using a transaction box with the System ID 411. If you decided to use this directory on your system, you may want to record the greeting again or change the System ID. If you decide not to use this department directory, you should delete the Departments, Sales, and Technical Support transaction boxes.