NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 21

Record greetings again for the Department, Sales, or Technical
Support Box: 
1. Establish a local connection with the voice mail system.  For
details, refer to Section 3 Program Worksheet 2: The Opening
Greeting on page 3-6.
2. Press	
- to access the Transaction Directory.
3. Press
 or 
 (or use the Jump command) to
display the transaction box you want to change (Departments,
Sales, or Technical Support Box).
4. Highlight the Greeting Day field.
5. Press. Press #
$ to start recording the new greeting.
Press any key to stop recording.
6. Listen to the greeting to make sure it sounds the way you want.
Press  to hear it.
7. Repeat steps 5 and 6 until you are satisfied with the recording.

Change the System ID callers dial to reach the department directory:
1. Press	
- to access the Transaction Directory.
2. Press
 or 
 (or use the Jump command) to
display the Departments Box.
3. Move the cursor to the System ID field.
4. Enter the new System ID, and press 	
.

Delete the transaction boxes:
1. Press	
- to access the Transaction Directory.
2. Press
 or 
 (or use the Jump command) to
display the transaction box you want to delete (Departments,
Sales, or Technical Support Box).
3. Press(. 
4. Press	
 to select Box. 
5. Press) to delete the transaction box.
6. Repeat steps 1 ~ 5 for each box in the department directory. 
						

							3 - 22Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
SECTION 9 
P
ROGRAM 
W
ORKSHEET 8:  
P
UBLIC FAX BOXTo set up the fax detect feature, refer to Figure 3-11 Public Fax Box to fill in
the Public Fax Box fields.  If you are not viewing this screen, press 	
-.
Press 
 or 
 until Page 6 is displayed.
Figure 3-11   Public Fax Box
Public Fax Box

Fax ID:
1. Move the cursor to this field. 
2. Enter the System ID of the Public Fax Box, and press 	
. 
The default System ID is $_FAXBOX.

Voice Name:
To change the voice name, establish a local connection and record
the Public Fax Box name again. The default recorded name is The
Public Fax Box.  For local connection, refer to Program Worksheet 2. 
1. After a local connection is established, highlight this field.
2. To record, press , then press #
$.  Say the name, and
press any key to stop recording.
3. Press to listen to the name to make sure it sounds the way
you want.
4. Repeat steps 2 and 3 until you are satisfied with the recording.

















 		






 	    




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							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 23

Transfer?
1. Move cursor to this field. 
2. Enter Y, and press 	
.  
3. Enter the fax machine extension number on the NEC telephone
system, and press 	
.  
If using more than one fax machine, set up a hunt group on
your telephone system for the fax machine extensions, and
enter the pilot extension number here.

Call transfer type
The transfer type field, located directly below the Transfer? field, is
not labeled.  You can select Release, Await-Ans, or Wait-ring.  To
change the setting, position the cursor over the existing setting, and
enter:   

 ____ Rings
Enter the number of times the fax extension should ring before the system
takes the alternate action, and press 	
. 

This parameter does not apply if you selected 
Release call transfer. Worksheet Choice Enter
Release
R, and 
press 	

Await Answer
A, and press 	

Wait for Ringback
W, and press 	
 
						

							3 - 24Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

Holding?
In this field, enter:    

Alt Action:
Set how the system reacts if the transfer to the fax extension is
unsuccessful.  The most common choice is Transfer to operator.
Depending on which alternate action was checked on the worksheet,
enter the applicable choice in this field.     
Worksheet 
ChoiceEnter
Ye s
Y, and 
press 	

Vo x
V, and press 	

No
N, and press 	

Worksheet Choice Enter
Say Good-bye and Hang up
S, and 
press 	

Transfer Caller to Operator
O, and press 	

Restart Call
R, and press 	

Try another System ID
G, and press 	

(Specify ID)
Hang up
H, and press 	
 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 25

Announce: 
Set if the system should send a public notice when it transfers a call
to the fax machine, and if it asks the person sending a manual fax to
record a message describing the fax and who it is for. Depending on
the choice circle on the worksheet, enter one of  the following:     

Startup: 
To use the Public Fax Box, you must add the CNG startup parameter
to this field on Line 58 of Application Screen Page 6. This parameter
sets the voice mail system to recognize incoming fax tone.
1. Highlight the field.
2. If necessary, press * repeatedly to move the cursor to the end
of any startup options already entered in the field.
3. Enter CNG, and press 	
.
Worksheet 
ChoiceEnter
Always
A, and 
press  	

Vo i c e
V, and press 	

Post
P, and press 	

Never
N, and press 	
 
						

							3 - 26Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
SECTION 10  
P
ROGRAM 
W
ORKSHEET 9:  
S
UBSCRIBER LISTUse to add new subscribers to the system on the Personal Directory
Screen.  Refer to Figure 3-12 Personal Directory Screen (Subscriber).
Figure 3-12    Personal Directory Screen (Subscriber)
Before you add subscribers, set up the default settings for each subscriber
on Application Screen Page 5. Any subscribers you add to the system are
set up with the default features automatically; that saves time. For details,
refer to Worksheet 5. 
After you set subscriber defaults, press 	
- to display the Personal
Directory Screen.  To view each subscriber, press 
 or 
.
Press +,
 to display the first subscriber (alphabetically), and press -
to display the last subscriber.  The Personal Directory Screen keeps a
page of settings for each subscriber. 

Changing parameters on Application Screen Page 5, does 
not change
those parameters for subscribers already enrolled in the system.
The Add Menu
You can add subscribers one by one or by range of Extension # IDs. 
Refer to Figure 3-13 Subscriber Added by Range. If the subscribers use
consecutive Extension # IDs, adding by range can save time.





















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							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 27

Add subscribers by range:
1. Press  . to Add. 
2. Press & & to select Range, and press 	
.
Enter Range of Extension # IDs
Start:             Stop:
3. Enter the starting number of the range, and press . 
4. Enter the ending number of the range, and press  	
.
If desired, enter any numbers or letters as a prefix to the Extension #
IDs you are adding.  
Constant prefix:
5. Press.  
6. Enter any numbers or letters as a suffix to the Extension # IDs
you are adding, and press 	
.
Constant suffix: 
The system displays the selected range and asks to confirm.
7. To accept the range, press ).  
8. Otherwise, press /.
9. Follow these steps again to add new range of Extension # IDs.
After you confirm the range, the system displays a series of
status messages as it adds the Extension # IDs.
10. If an ID in the range conflicts with a System ID already in your
system, that particular ID is not added. Refer to this message:
ID ... conflicts with existing
 and was not added. 
Please make a note of this
Do you want to continue with the 
next Extension # ID (Y/N)? 
						

							3 - 28Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
11. To continue adding the remaining Extension # IDs in the range,
press ). 
12. To stop the process altogether, press /. Repeat these steps to
add different ranges of Extension # IDs without conflicting IDs.
13. When the system finishes adding the range of Extension # IDs,
look through the Personal Directory to find the pages the
system added. Each new subscriber has a spelled name with
the Extension # ID in curly brackets { }.  For each subscriber
added by range, you can enter each subscriber name in the
Name field, if you want.
Figure 3-13   Subscriber Added by Range

Add subscribers individually:
1. Press. to display the Add Menu.
2. Press to select Subscriber.
3. Enter the Extension # ID, and press 	
.
4. Enter the last name, and press 	
.
5. Enter the first name, and press 	
.
6. Press	
 to accept the default Personal ID for this
subscriber, or enter a different ID, and press 	
.
To make it easy to add several subscribers at once, the system
automatically prompts you for the next Extension # ID.





















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							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 29
7. Continue adding the rest of the subscribers on your list by
repeating steps 3~6 for each one.  
8. Press%# to return to the Personal Directory Page.
For a subscriber that should not be listed in the automatic
directory, add D to that subscriber Access field.  Remember
that subscribers can also change their automatic directory
listing anytime from any touchtone telephone.
Record Names
For sites that are not using the subscriber enrollment conversation (F in
subscriber Access field), you should record a name for each subscriber
you just added. The subscriber can record the voice name later. 
The system plays a subscriber name to identify the source or destination
of a message. To reduce confusion, each subscriber needs a recorded
name.
Making a recording at the system console involves establishing a local
connection with the voice mail system, then recording the names using a
telephone handset.
1. Establish a local connection.  For details, refer to Program
Worksheet 2: The Opening Greeting.
2. Press
 or 
 (or use the Jump command) to
display the subscriber Personal Directory Page.  Highlight the
Voice name field.
3. Press. Press #
$ to start recording.  Say the subscriber
first and last name.  Press any key to stop recording.
4. Listen to the name to make sure it sounds the way you want.
Press  to hear the name.
5. Repeat steps 3 and 4 until you are satisfied with the recording.
6. Repeat steps 2 through 5 for each new subscriber. 
						

							3 - 30Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
7. After you finish recording names, press  again to disconnect
locally.  

Don’t forget to disconnect. A port is tied up until the local connection is
disconnected.
For details on making recordings, refer to the EliteMail VMS/
EliteMail Limited Technician Guide
.
SECTION 11  
P
ROGRAM 
W
ORKSHEET 10:  
G
UESTSUse the information to add guests on the Personal Directory Screen.
Refer to Figure 3-14 Personal Directory Screen (Guest).
Figure 3-14    Personal Directory Screen (Guest)
If you’re not viewing the Personal Directory Screen, press 	
-.
Add Guests
Follow these steps for each guest.
1. Press
 or 
 to display the page belonging to the
host subscriber.
2. Press. to display the Add Menu.
3. Press0 to select Guest
, and press 	
.
4. Press	
 to confirm the name of the host subscriber.
5. Enter the guest Personal ID, and press 	
.





















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