NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 31
6. Enter the last name, and press 	
.
7. Enter the first name, and press 	
.
8. Record a name for the guest. For details, refer to Worksheet 8.

Send Msg Urgent?
1. If the guest can send the host subscriber urgent messages,
move the cursor to this field.  
2. Enter Y, and press 	
 to mark all messages from the guest
Urgent  
3. Enter A, and press  	
 to ask the guest each time if the
message is urgent.
Message Notification
Even though guests do not use an internal extension, you can set the
system to call a guest at up to 4 outside telephone numbers.
1. Highlight the #1 field.
2. Enter the number the voice mail system should call to deliver
messages, and press  	
.
3. In the after field, enter the number of minutes you want the
voice mail system to wait after a new message arrives, and
press	
.

This applies only to batch message delivery.
4. Enter the time the voice mail system should start delivering
messages, and press 	
.
5. Enter the time the voice mail system should stop delivering
messages, and press 	
.
6. Enter the days of the week the voice mail system should follow 
this delivery schedule, and press 	
.  Use these letters:    
MMonday
TTuesday
WWednesday
HThursday
FFriday
SSaturday
USunday 
						

							3 - 32Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
7. Enter the number of times the voice mail system should ring
the extension before hanging up, and press  	
.
8. Enter the time between tries, and press 	
. 
9. On the far right of the #1 Line, enter a code to select a delivery
method, and press  	
.  Use these letters:     
10. Repeat this process to add more delivery numbers and
schedules for the guest, if desired.
SECTION 12  
P
ROGRAM 
W
ORKSHEET 11 :   
M
ESSAGE GROUPSUse this information to add message groups. Refer to Figure 3-15 Groups
Screen. To view the Groups Screen, press 	
-0.         
Figure 3-15    Groups Screen

ID for Num Groups
If you are using numbered message groups, you must set a special
System ID for leaving numbered group messages.  Refer to Figure 3-
16 ID for Num Groups Field.  Set this System ID in the field.
BBatch
EEach
UUrgent
OOff

































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							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 33
1. Press	
- to view the Easymade Application Screen.  Press

 or 
 until you refer to Page 6.
2. Press& repeatedly until you highlight the ID for Num Groups
field.
3. Enter the System ID, and press 	
.
Adding Message Groups at the Console
Subscribers can add message groups from any touchtone telephone.  The
System Manager can also add message groups at the system console.
Program Worksheet 11: Message Groups is used for message groups
added at the console.
Adding a new message group from the console involves two procedures:

Add a new message group:
1. If necessary, press 	
-0 to display the 
Groups Screen.
2. Press. to add a new group. 
3. To add a private message group, press .  To add an open
message group, press 1.
4. To assign the System Manager as the group owner, press
	
.
Figure 3-16    ID for Num Groups Field

















 		






 	    




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							3 - 34Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
5. To assign another subscriber as the group owner, press /.
Enter the first few letters of the owner last name, and press
 	
.  
The system shows the first matching name. 
6. Press) to select the name, or / to view the next matching
name.  
7. Press / until you refer to the name you want.  Then, press ).
8. After you select the message group owner, enter the group
name or number, and press 	
. 
For numbered groups, the first three characters of the group
name should be digits (
e.g., 234 Sales Group).  For lettered
groups, subscribers use the first three letters of the group name
to leave messages for the group.
9. Record a name for the group.  Establish a local connection and
record the name. For details, refer to Section 3 Program
Worksheet 2: The Opening Greeting on page 3-6.

Add members to the message group:
1. Press..
2. Press 	
 to select Member.
3. Enter the first few letters of the first group member last name.
The system displays the first matching name.
4. Press) to add the subscriber to the group, or press / to
display the next matching name. Press ) or / until you have
added all the members to the message group.
SECTION 13  
P
ROGRAM 
W
ORKSHEET 12:  
S
PECIAL SUBSCRIBER 
S
ETTINGSUse this information to set up custom features for individual subscribers on
the Personal Directory. Refer to Figure 3-17 Personal Directory Screen
(Subscriber).
The subscribers added to the system with Worksheet 9 receive the default
settings on Application Screen Page 5.  However, there may be some
subscribers who want features other than the default. Using this sheet
 as
your guide, configure custom features by changing the settings on
individual Personal Directory pages for those subscribers.

This section assumes you have added the subscribers to the system.  To
add a new subscriber, follow the procedure in Figure 3-17 Personal 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 35
Directory Screen (Subscriber)
Figure 3-17     Personal Directory Screen (Subscriber)
If you are not viewing the Personal Directory Screen, press 	
-, and
then press 
 or 
 (or use the Jump command) to display the
correct subscriber.
Fill in the fields on the Personal Directory Screen using step 1 or step 2.
1. Enter new field values, and press 	
.
2. Enter a code in the field, and press 	
.  
The codes turn different features on or off, depending on the
field.  Determine the correct codes before you fill in.
Name, IDs, Hold/Archive Time
To change a subscriber Name, Personal ID, Extension # ID, or Hold/
Archive time, move the cursor to the field you want to change, enter the
change, and press 	
.
Add or Remove Access Codes
Access codes turn on or off certain features for the subscriber. Each code
is a single letter representing a feature. You can add access codes to or
remove them from the subscriber Access
 field, or you can use a special
pop-up window to view all access code options and add or remove access
codes for a subscriber.  Refer to Figure 3-18 Access Code Options
Window.





















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							3 - 36Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

Add or Remove an access code
1. Highlight the Access field.
2. Make sure your keyboard is in INSERT mode.  
3. To add a code, enter any missing letters.  
4. Move the cursor to any code you want to delete. To remove a
code, press 

	
. 
5. Press  	
 when you finish. 

View all access code options and add or remove access codes at the
pop-up window:
1. Press	
-.
2. Press	
 to select Access Codes.
3. Press,  	-,&,2,!, or* to highlight the
checkbox to the left of the description of the code.
4. Press#
$ to add or remove the code.
5. Press%# to close the window.
Figure 3-18   Access Code Options Window





















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							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 37
An active code On the pop-up window has * in its checkbox.
After you open the Access Code Options window, it stays open as you
scroll through the Personal Directory to view subscriber pages.

Transfer?
When call transfer is turned on for a subscriber, you can set several
custom features that control how the voice mail system transfers
calls. The subscriber can turn call transfer on/off from any touchtone
telephone. When call transfer is on, the custom settings configured
on the Personal Directory page take effect. Even if call transfer is
turned off for a particular subscriber, you may want to set up custom
call transfer features. That way, when the subscriber turns call
transfer on, the custom features are available.
1. Highlight this field.
2. To turn call transfer on, enter Y, and press 	
. 
3. After the , enter X, and press 	
 if calls should be
transferred to the subscriber extension.  Or enter a different
telephone extension number, and press 	
.
4. To turn call transfer off, enter N, press 	
, and skip the rest
of this section.

Call transfer type
The transfer type field, below the Transfer? field, is not labeled.  The
type can be Release, Await-Ans, or Wait-ring.  To change the setting,
position the cursor over the existing setting, and enter:      

______ rings
In the rings field, enter the number of times the extension should ring
before the caller is transferred to the subscriber voice mailbox, and
press  	
.  

This does not apply if you select 
Release call transfer. Worksheet Choice Enter
Release
R, and 
press 	

Await Answer
A, and press 	

Wait for Ringback
W, and press 	
 
						

							3 - 38Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

Screening?
1. To turn call screening on or off, move the cursor to this field.  
2. To turn it on, enter Y, and press 	
.  

You can use call screening only with Await Answer call transfer.  
3. To turn call screening off, enter N, and press 	
.

Holding?
Set up call holding.    In this field, enter:     

You cannot use call holding with 
Release call transfer.
Expanded Transfer Options
Set up several custom call transfer features using the Expanded Transfer
Options window.  (Refer to Figure 3-19 Personal Directory Page with
Expanded Transfer Options Displayed.)

View Expanded Transfer Options for a subscriber:
1. At the subscriber Personal Directory Page, press 	
-.
2.& to highlight Transfer Options, and press 	
. 
Worksheet Choice Enter
Ye s
Y, and 
press  	

Vo x
V, and press	

No
N, and press 	
 
						

							EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 39
Figure 3-19   Personal Directory Page with Expanded Transfer Options 
Displayed
After you open the Expanded Transfer Options window, it stays
open as you scroll through the Personal Directory.
3. Move cursor to Transfer Options
 field. 

Voice mail uses these options if call transfer is 
Await-Ans and
 turned on.
4. Enter as many of these codes in the field as you need:     

Screening Options
1. Move the cursor to this field.  

The voice mail system uses these options when call screening is turned on,
and call transfer is 
Await-Ans.  





















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Worksheet ChoiceEnter
AnnounceA, and press 	

Confirm
C, and press 	

Introduce
I, and press  	

Message Screen
M, and press 	

Screen
S, and press 	


Do not use both M and S. 
						

							3 - 40Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
2. Enter as many of these codes in the field as you need.    
Action
1. Move the cursor to the field underneath Action.  
2. Enter the code that indicates how you want the voice mail
system to handle the call after playing the subscriber personal
greeting.  Your options are:      
Worksheet Choice Enter
Announce
A, and press
 	

Confirm
C, and press 	

Introduce
I, and press  	

Message Screen
M, and press  	

Screen
S, and press 	


Do not use the M and S options together.
Worksheet Choice Enter
Take a Message
T,  a n d
 press 	

Transfer to Operator
O, and press 	

Say–bye
S, and press 	

Hang up
H, and press 	

Go to Another ID
G, and press 	

(Specify System ID)
Restart a Call
R, and press