NEC Attendant Console Statistics Operations Manual

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Attendant Console Statistics Operations Manual ROUTE GROUPS
Chapter 7 ROUTE GROUPS
The Route Groups option from the Console Stats Main Menu provides options to 
define new trunk route groups, find a group, modify and delete groups. Route 
group information can also be printed. All display screens, windows, menus and 
procedures are described in the following sections of this chapter.
Using Route Groups
Procedure 
OverviewThe overall sequence for route groups is the following:
Define a new route group.
Existing route groups can be modified, deleted, and printed.
The specific step-by-step procedures for all these functions are described in the 
next sections of this chapter.
A Note on Selecting Commands
-  In the following procedures, a step may call for pressing the Ta b key to select 
a command. It may be necessary to press the Ta b key multiple times in order 
to select the specific command. When reading a step, understand to press the 
Ta b key (as needed) to select the specified command.
-  Commands can also be selected by pressing their associated ’Hot Key’, 
displayed in BOLD. 
						

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Route Groups Menu
Step 1:
From the Console Stats Main Menu (Figure 7-1), use the Up and DOWN 
arrow keys to highlight to select the Route Groups option and press 
Enter.
Figure 7-1   Main Menu - Route Groups Selection
Step 2:
The Route Groups screen will be displayed (Figure 7-2). The screen 
shows all existing route groups. Route Group screen options are 
described in detail in the following sections of this chapter.
Figure 7-2   Route Groups Screen 
						

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Route Groups
Adding a Route 
GroupThis procedure will create a new route group. Follow the steps to add a route group:
Step 1:
From the Console Stats Main Menu (Figure 7-1), select the Route 
Groups option and press Enter. The Route Groups screen (Figure 7-2) 
will be displayed
Step 2:
From the Route Groups screen (Figure 7-2), use the Ta b key to select the 
Add option and press Enter. The Add a Route Group window will be 
displayed (Figure 7-3).
Figure 7-3   Add a Route Group Window
Step 3:
At the Name field, enter a name for the new route group and press Enter.
Step 4:
At the Route Field, enter a three-digit number to identify the route group 
and press Enter.
Step 5:
At the First Trunk field, enter a three-digit number for the first trunk that 
will be assigned to this route group and press Enter.
Step 6:
At the Last Trunk field, enter a three-digit number for the last trunk that 
will be assigned to this route group and press Enter.
Note:
The field data can be cleared at anytime by selecting the 
Clear option at the bot-
tom of the window. Using the 
Ta b key, select the Clear option and press 
Enter. All 
fields will be cleared on the Add a Route Group window.
Step 7:
When all fields have been completed, use the Ta b key to select Ok at the 
bottom of the window and press Enter to save this new route group 
information.
-  If additional route groups will be added at this time, use the Ta b key to 
select the Clear option and press Enter. Repeat Steps 3-7
 as needed. 
						

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Route Groups (Cont.)
Adding a Route 
Group (Cont.)Step 8:
If finished with the Add a Route Group function, use the Ta b key to select 
the Exit option at the bottom of the window and press Enter to return to 
the Route Groups screen (Figure 7-2). 
						

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Route Groups (Cont.)
Finding a Route 
GroupThis procedure will find an existing route group by name, route number, and/or 
first trunk number. Follow the steps to find a group:
Step 1:
From the Console Stats Main Menu (Figure 7-1), select the Route 
Groups option and press Enter. The Route Groups screen (Figure 7-2) 
will be displayed
Step 2:
Use the Ta b key to select the Find option at the bottom of the screen and 
press Enter. The Find a Route Group window will be displayed (Figure 
7-4).
Figure 7-4   Find A Route Group Window
Any one or any combination of three parameters can be used to find a route group. 
A route group can be found by Route Name, and/or Route Number, and/or First 
Trunk number in the group.
Step 3:
If finding a route group by name, at the Name field, enter the name of the 
route group to be found and press Enter.
Note:
The * character may be used as a wildcard at the end of the string (Example: 
“CCI*” will find the first group with a name that contains “CCI” as the first 
three characters of the group name).
-  If no other search values will be entered (i.e. Route Number and/or First 
Trunk number), use the Ta b key to select the Ok option and press Enter. 
Now continue to Step 6
. 
						

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Route Groups (Cont.)
Finding a Route 
Group (Cont.)Step 4:
If finding a route group by route number, at the Route field, enter the 
number of the route group to be found and press Enter.
-  If no other search values will be entered (i.e. First Trunk number), use the 
Ta b key to select the Ok option and press Enter. Now continue to Step 6
.
Step 5:
If finding a route group by first trunk number, at the First Trunk field, 
enter the number of the first trunk number in the group to be found and 
press Enter. Use the Ta b key to select the Ok option and press Enter. 
Now continue to Step 6
.
Step 6:
When all search values have been entered for any one or any combination 
of the three parameters, and the Ok option has been selected, a search 
will now begin for the specified group.
-  If a match is found
, the Find a Route Group window is popped down.The 
Route Groups screen now shows the found route group highlighted on 
the screen.
-  If more than one match is found
, each time the Find option is selected 
the next match will be highlighted.
-  If a match is not found
, the Find a Route Group window remains visible 
and an error message is displayed near the bottom of the screen.
Step 7:
To begin a new search, use the Ta b key to select the Clear option and 
press Enter. repeat Steps 3-6
 as needed.
Step 8:
If finished with the Find a Route Group function, use the Ta b key to 
select the Exit option at the bottom of the window and press Enter to 
return to the Route Groups screen (Figure 7-2). 
						

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Route Groups (Cont.)
Modifying a Route 
GroupThis procedure will modify an existing route group. Follow the steps to modify a 
route group:
Step 1:
From the Console Stats Main Menu (Figure 7-1), select the Route 
Groups option and press Enter. The Route Groups screen (Figure 7-2) 
will be displayed
Step 2:
At the Route Groups screen, use the UP and DOWN arrow keys to 
highlight to select the route group to modify.
-  More than one route group can be selected. Highlight each desired route 
group to modify and press Enter. Continue this to select any additional 
route groups to modify.
Step 3:
With the route group(s) selected, use the Ta b key to select the Modify 
option at the bottom of the screen and press Enter. The Modify a Route 
Group window (Figure 7-5) will be displayed.
Figure 7-5   Modify A Route Group Window
Step 4:
If needed, modify the Name for the route group and press Enter.
Step 5:
If needed, modify the Route Number of the route group and press 
Enter.
Step 6:
If needed, modify the First Trunk assigned to this route group and press 
Enter.
Step 7:
If needed, modify the Last Trunk assigned to this route group and press 
Enter. 
						

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Route Groups (Cont.)
Modifying a Route 
Group (Cont.)Step 8:
When modifications to the route group are complete, use the Ta b key to 
select the Ok option at the bottom of the window and press Enter to save 
the changes. The Route Groups screen will again be displayed.
-  If more than one route group was marked to modify (Step 2
), a new Mod-
ify a Route Group window will now be displayed showing the next route 
group selected to modify. Repeat Steps 4-8
.
Note:
At anytime BEFORE saving the changes (Step 8), the original settings for the se-
lected route group can be restored. Using the Ta b
 key, select the Clear
 option at 
the bottom of the screen and press Enter
. The prior settings for the route group 
will be displayed on the screen.
Step 9:
When the last Route Group has been modified, the Modify a Route 
Group window pops down and the display returns to the Route Groups 
screen (Figure 7-2). 
						

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Route Groups (Cont.)
Deleting a Route 
GroupThis procedure will delete an existing route group. Follow the steps to delete a 
route group:
Step 1:
From the Console Stats Main Menu (Figure 7-1), select the Route 
Groups option and press Enter. The Route Groups screen (Figure 7-2) 
will be displayed.
Step 2:
At the Route Groups screen, use the UP and DOWN arrow keys to 
highlight to select the route group to delete and press Enter.
-  More than one route group can be selected. Highlight each desired route 
group to delete and press Enter. Continue this to select any additional 
route groups to delete.
Step 3:
With the route groups(s) selected, use the Ta b key to select the Delete 
option at the bottom of the screen and press Enter. The Delete a Route 
Group window (Figure 7-6) will be displayed showing the selected route 
group to delete.
Figure 7-6   Delete a Route Group Window
Continue to Step 4 on the next page... 
						

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Route Groups (Cont.)
Deleting a Route 
Group (Cont.)Step 4:
To delete the displayed route group, use the Tab key to select the Ok 
option at the bottom of the screen and press Enter. The displayed route 
group will be deleted.
Note:
To not delete (keep) the displayed route group, use the Ta b
 key to select the Next
 
option at the bottom of the screen and press Enter
. The next route group marked 
for deletion will be displayed.
-  If more than one route group was marked to delete (Step 2), a new Delete 
a Route Group window will now be displayed for the next route group 
selected to delete. Repeat as necessary for all selected route groups to de-
lete.
- As an option
, if multiple route groups have been selected for
deletion-- use the Ta b key to select the Ok To All option at the bottom of 
the window and press Enter. A window will pop-up to confirm or cancel 
the delete. If confirmed, all route groups selected (Step 2
) will be deleted. 
If canceled, no route groups will be deleted.
CAUTION 
Be sure the selected route groups are really to be deleted. 
Double-check the selections, their is no recovery from this 
route groups delete.
Step 5:
If finished with the Route Groups function, use the Ta b key to select the 
Exit option at the bottom of the screen and press Enter. The 
Console 
Stats Main Menu (Figure 7-1) will now be displayed.