NEC Attendant Console Statistics Operations Manual

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Attendant Console Statistics Operations Manual REPORT VIEWING
Report Viewing Menu
Step 1:
From the Console Stats Main Menu (Figure 6-1), highlight to select the 
Report Viewing option and press Enter.)
Figure 6-1   Main Menu - Report Viewing Selection
Step 2:
The Report Viewing menu screen will be displayed (Figure 6-2). The 
Report Viewing menu options are described in detail in the following 
sections of this chapter.
Figure 6-2   Report Viewing Menu Screen 
						

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Viewing Reports
Viewing an 
Attendant Login 
ReportThis procedure will display on-screen an Attendant Login type of report. These 
reports will show data in the following fields.
Operator: The login name of the operator
Login: The date and time the operator logged in
Logout: The date and time the operator logged out (If the operator is
currently logged in, this field will be blank)
Duration: The time in hours, minutes, and seconds that the operator was
logged in
ASAT: The attendant console number used by the operator
Follow the steps to view an Attendant Login Report:
Step 1:
From the Console Stats Main Menu (Figure 6-1), select the Report 
Viewing option and press Enter. The Report Viewing menu screen 
(Figure 6-2) will be displayed.
Step 2:
From the Report Viewing menu (Figure 6-2), select the Attendant Login 
Reports option and press Enter. The View Attendant Reports screen will 
be displayed (Figure 6-3). The screen lists all available attendant reports.
Figure 6-3   View Attendant Login Reports Screen 
						

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Attendant Console Statistics Operations Manual REPORT VIEWING
Viewing Reports (Cont.)
Viewing an 
Attendant Login 
Report (Cont.)Step 3:
To view a report, Use the UP and DOWN arrow keys to highlight to select 
the Report Identifier (filename) for the desired report. Use the Ta b key to 
select View Report and press Enter. The selected report is displayed on 
the View Report screen (Figure 6-4).
-  The display can be scrolled to view the entire report. To scroll the display 
up-- use the UP arrow, Page Up, or Home keys. To scroll the display 
down-- use the DOWN arrow, Page Down, or End keys.
Figure 6-4   View Report Screen (Attendant)
Finding Text Option
Specific text can be found within a viewed report. From the View Report screen 
(Figure 6-4), follow the steps to find text.
Step 3a:
To find specific text in a displayed report, use the Ta b key to select the 
Find option at the bottom of the screen and press Enter. The Find Text 
window will be displayed.
Step 3b:
At the Search String prompt, enter the desired search text and press the 
Enter key. Press the Enter again to select Ok. The cursor moves to the 
specified text in the View report scrolling window. If no matching text is 
found a message will be displayed at the bottom of the screen. 
						

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REPORT VIEWING Attendant Console Statistics Operations Manual
Viewing Reports (Cont.)
Viewing an 
Attendant Login 
Report (Cont.)Printing Text Option
Specific text can be printed from a viewed report. From the View Report screen 
(Figure 6-4), follow the steps to print text.
Step 3c:
To print specific text in a displayed report (from View Report Screen,), 
use the Ta b key to select the Print option at the bottom of the screen and 
press Enter. The Print Report window will be displayed.
Step 3d:
At the prompt, select the data to print (Screen Only or Entire File) and 
press the Enter key. Use the Ta b key to select Ok and press Enter. The 
selected data will be output to the designated printer device.
Exit Attendant Login Screen
Step 4:
If finished with the Attendant Login screen, use the Tab key to select the 
Exit option at the bottom of the screen and press Enter to return to the 
Report Viewing screen (Figure 6-2).
Step 5:
If finished with the Report Viewing function, use the Tab key to select 
the Exit option at the bottom of the screen and press Enter to return to 
the Console Stats Main menu (Figure 6-1). 
						

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Attendant Console Statistics Operations Manual REPORT VIEWING
Viewing Reports (Cont.)
Viewing an  
Automated ReportThis procedure will display on-screen an Automated type of report. The report 
fields and data displayed will be based on the previously designed report formats. 
Follow the steps to view an Automated Report:
Step 1:
From the Console Stats Main Menu (Figure 6-1), select the Report 
Viewing option and press Enter. The Report Viewing menu screen 
(Figure 6-2) will be displayed.
Step 2:
From the Report Viewing menu (Figure 6-2), select the Aut o m a te d  
Reports option and press Enter. The View Automated Reports screen 
will be displayed (Figure 6-5). The screen lists all available automated 
reports.
Figure 6-5   View Automated Reports Screen 
						

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REPORT VIEWING Attendant Console Statistics Operations Manual
Viewing Reports (Cont.)
Viewing an  
Automated Report 
(Cont.)Step 3:
To view a report, use the UP and DOWN arrow keys to highlight to select 
the Report Identifier (filename) for the desired report. Use the Ta b key to 
select View Report and press Enter. The selected report is displayed on 
the View Report screen (Figure 6-6).
-  The display can be scrolled to view the entire report. To scroll the display 
up, use the UP arrow, Page Up, or Home keys. To scroll the display down, 
use the DOWN arrow, Page Down, or End keys.
Figure 6-6   View Reports Screen (Automated)
Finding Text Option
Specific text can be found within a viewed report. From the View Report screen 
(Figure 6-6), follow the steps to find text.
Step 3a:
To find specific text in a displayed report, use the Ta b key to select the 
Find option at the bottom of the screen and press Enter. The Find Text 
window will be displayed.
Step 3b:
At the Search String prompt, enter the desired search text and press the 
Enter key. Press the Enter again to select Ok. The cursor moves to the 
specified text in the View report scrolling window. If no matching text is 
found a message will be displayed at the bottom of the screen. 
						

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Attendant Console Statistics Operations Manual REPORT VIEWING
Viewing Reports (Cont.)
Viewing an  
Automated Report 
(Cont.)Printing Text Option
Specific text can be printed from a viewed report. From the View Report screen 
(Figure 6-6), follow the steps to print text.
Step 3c:
To print specific text in a displayed report, use the Ta b key to select the 
Print option at the bottom of the screen and press Enter. The Print 
Report window will be displayed.
Step 3d:
At the prompt, select the data to print (Screen Only or Entire File) and 
press the Enter key. Use the Ta b key to select Ok and press Enter. The 
selected data will be output to the designated printer device.
Exit Automated Report Screen
Step 4:
If finished with the Automated Report screen, use the Tab key to select 
the Exit option at the bottom of the screen and press Enter to return to 
the Report Viewing screen (Figure 6-2).
Step 5:
If finished with the Report Viewing function, use the Tab key to select 
the Exit option at the bottom of the screen and press Enter to return to 
the Console Stats Main menu (Figure 6-1). 
						

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Viewing Reports (Cont.)
Viewing a Non-
Automated ReportThis procedure will display on-screen a Non-Automated type of report. The report 
fields and data displayed will be based on the previously designed report formats. 
Follow the steps to view a Non-Automated Report:
Step 1:
From the Console Stats Main Menu (Figure 6-1), select the Report 
Viewing option and press Enter. The Report Viewing menu screen 
(Figure 6-2) will be displayed.
Step 2:
From the Report Viewing menu (Figure 6-2), select the Non-Automated 
Reports option and press Enter. The Non-Automated Reports screen 
will be displayed (Figure 6-7). The screen lists all available non-
automated reports.
Figure 6-7   Non-Automated Reports Screen 
						

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Attendant Console Statistics Operations Manual REPORT VIEWING
Viewing Reports (Cont.)
Viewing a Non-
Automated Report 
(Cont.)Step 3:
To view a report, Using the UP and DOWN arrow keys to highlight to 
select the Report Identifier for the desired report and press Enter. Use the 
Tab key to select View Report and press Enter. The selected report is 
displayed on the View Report screen (Figure 6-8).
-  The display can be scrolled to view the entire report. To scroll the display 
up, use the UP arrow, Page Up, or Home keys. To scroll the display down, 
use the DOWN arrow, Page Down, or End keys.
Figure 6-8   View Reports Screen (Non-Automated)
Finding Text Option
Specific text can be found within a viewed report. From the View Report screen 
(Figure 6-8), follow the steps to find text.
Step 3a:
To find specific text in a displayed report, use the Ta b key to select the 
Find option at the bottom of the screen and press Enter. The Find Text 
window will be displayed.
Step 3b:
At the Search String prompt, enter the desired search text and press the 
Enter key. Press the Enter again to select Ok. The cursor moves to the 
specified text in the View report scrolling window. If no matching text is 
found a message will be displayed at the bottom of the screen. 
						

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REPORT VIEWING Attendant Console Statistics Operations Manual
Viewing Reports (Cont.)
Viewing a Non-
Automated Report 
(Cont.)Printing Text Option
Specific text can be printed from a viewed report. From the View Report screen 
(Figure 6-8), follow the steps to print text.
Step 3c:
To print specific text in a displayed report, use the Ta b key to select the 
Print option at the bottom of the screen and press Enter. The Print 
Report window will be displayed.
Step 3d:
At the prompt, select the data to print (Screen Only or Entire File) and 
press the Enter key. Use the Ta b key to select Ok and press Enter. The 
selected data will be output to the designated printer device.
Exit Non-Automated Report Screen
Step 4:
If finished with the Non-Automated Report screen, use the Tab key to 
select the Exit option at the bottom of the screen and press Enter to 
return to the Report Viewing screen (Figure 6-2).
Step 5:
If finished with the Report Viewing function, use the Tab key to select 
the Exit option at the bottom of the screen and press Enter to return to 
the Console Stats Main menu (Figure 6-1).