Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

MultiVOIP User Guide Technical Configuration (Digital)
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E1 Telephony Parameters (for MVP3010)
The following parameters must be known about the PBX or telco
central office equipment to which the E1 MultiVOIP will connect:
➼
E1 Phone Parameters
Ask phone company or
PBX maintainer.
Info needed to operate:
MVP3010
E1 Telephony Parameters:
Record for this VOIP Site


• Which frame format is used?  Double Frame_____
MultiFrame w/ CRC4_____
MultiFrame w/ CRC4 modified_____
• Which CAS or PRI protocol is used?...

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SMTP Parameters (for email call log reporting)
required  if log reports of
VOIP call traffic
 are to be sent by email
Optional
SMTP Parameters
Preparation Task:
Ask Mail Server
administrator to set up
email account (with
password) for the
MultiVOIP unit itself.
Be sure to give a unique
identifier to each
individual MultiVOIP
unit. .
Get the IP address of the
mail server computer, as
well.To:  I . T. D e p a r t m e n t
 re : e mai l acc ount...

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Local Configuration Procedure (Summary)
After the MultiVOIP configuration software has been installed in the
‘Command’ PC (which is connected to the MultiVOIP unit), several
steps must be taken to configure the MultiVOIP to function in its
specific setting.  Although the summary below includes all of these
steps, some are optional.  
1. Check Power and Cabling.
2. Start MultiVOIP Configuration Program.
3. Confirm Connection.
4. Solve Common...

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Local Configuration Procedure (Detailed)
You can begin the configuration process as a continuation of the
MultiVOIP software installation.  You can establish your configuration
or modify it at any time by launching the MultiVOIP program from the
Windows Start menu.  
1. Check Power and Cabling.  Be sure the MultiVOIP is turned on and
connected to the computer via the MultiVOIP’s Command Port (DB9
connector at computer’s COM port; RJ45...

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3. Confirm Connection.  If the MultiVOIP is set for an available COM
port and is correctly cabled to the PC, the MultiVOIP main screen will
appear.  (If the main screen appears grayed out and seems inaccessible,
go to step 4.) 

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In the lower left corner of the screen, the connection status of the
MultiVOIP will be displayed.  The messages in the lower left corner
will change as detection occurs.  The message “MultiVOIP Found”
confirms that the MultiVOIP  is in contact with the MultiVOIP
configuration program.  Skip to step 5. 

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4.Solving Common Connection Problems.
A. Fixing a COM Port Problem. If the MultiVOIP main screen appears
but is grayed out and seems inaccessible, the COM port that was
specified for its communication with the PC is unavailable and must
be changed.  An error message will appear.
To change the COM port setting, use the COM Port Setup dialog box,
which is accessible via the keyboard shortcut Ctrl + G or by going to
the Connection pull-down menu and...

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4B. Fixing a Cabling Problem.  If the MultiVOIP cannot be located by
the computer, two error messages will appear (saying “Multi-VOIP
Not Found” and “Phone Database Not Read”).
In this case, the MultiVOIP is simply disconnected from the network.
For instructions on MultiVOIP cable connections, see the “Cabling”
section of Chapter 3.
5. Configuration Parameter Groups: Getting Familiar, Learning
About Access.  The first part of configuration...

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6. Set IP Parameters.  This dialog box can be reached by pulldown
menu, toolbar icon, keyboard shortcut, or sidebar.
Accessing “IP Parameters”
Pulldown Icon
Shortcut Sidebar
   Ctrl + Alt + I 

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In each field, enter the values that fit  your particular network.